Siddeområde i lobbyen

Anmeldelser af The Westin Grand Berlin

The Westin Grand Berlin
Friedrichstr. 158-164, Berlin, BE

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 605 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 295 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 65 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 16 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 1001 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Må være Berlins yndlings-hotel
En oplevelse at bo på Westin. Fantastisk arkitektur og søde mennesker. Hyggeligt at sidde i lobbyen og få en drink. Og så ligger det lige i hjertet af Berlin! Gå ikke glip af denne perle
Imponerende view, ikk?
Overnattede 3 nætter i januar 2024
Svar fra WestinGrandBerlin den 29. jan. 2024
Kære Lars, ja, atmosfæren på vores hotel er unik, og vores team gør alt for, at vores gæster skal føle sig hjemme. Hvor er det dejligt, at det lykkedes for dig. Mange tak for dit besøg og ikke mindst for din kommentar/anmeldelse. Det er den bedste belønning for os. Vi ser frem til dit næste besøg, og indtil da er vi dit Westin Grand Berlin-team, Andrea Weiner

8/10 Udmærket

Anders

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra WestinGrandBerlin den 19. dec. 2023
Dear Anders, Without saying a word you let’s know that you enjoyed your stay with us and we are pleased about that. Thank you for rating us and be welcome at any time in the future. For now we wish you and your familiy a Merry Christmas and a Happy New Year. The Westin Grand Berlin-Team, Andrea Weiner

10/10 Fremragende

Christen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk beliggenhed
Rigtig godt hotel i et meget smukt og centralt område. Gåafstand til nærmest alt. God morgenmad med bredt udvalg, rigtig god service og generelt et smukt hotel
Overnattede 4 nætter i december 2023
Svar fra WestinGrandBerlin den 19. dec. 2023
Dear Christen, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. We hope you choose to create more memories with us whenever your travels bring you back to Berlin. Now we wish you and your family a Merry Christmas and all the best for the New Year. Sincerely, Andrea Weiner

10/10 Fremragende

sonny

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra WestinGrandBerlin den 19. dec. 2023
Dear sonny, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. For now we wish you and your family Merry Christmas and all the best for the New Year. The Westin Grand Berlin-Team, Andrea Weiner

10/10 Fremragende

Pernille

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023
Svar fra WestinGrandBerlin den 19. dec. 2023
Dear Pernille,We thank you very much for staying with us and for your great rating. We learn from that, your sojourn was a pleasant and lovely and that is great for us! We hope you will return in the not too distant future! But for now we wish you and your family Merry Christmas and a Happy New Year! The Westin Grand Berlin-Team, Andrea Weiner

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2023
Svar fra WestinGrandBerlin den 15. aug. 2023
Dear Guest, Even after a while we won’t miss to say Thank you for your stay and for your great evaluation. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

6/10 Okay

kim

Overnattede 3 nætter i juli 2023
Svar fra WestinGrandBerlin den 20. jul. 2023
Dear kim, Thank you for taking the time to share your feedback. It seems, that we unfortunately could not meet your expectations. We regret that you don't let us know what exactly was not to your satisfaction. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. The Westin Grand Berlin-Team, Andrea W

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra WestinGrandBerlin den 17. jul. 2023
Dear Mark, Without a word you let us know, that you enjoyed your time spent with us. Thank you so much for your kind review. We hope to see you again in the not too distant future. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Anders

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2023
Svar fra WestinGrandBerlin den 19. maj 2023
Dear Anders, Even after a while we won’t miss to say Thank you for your stay and for your great evaluation. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

christian peter bune

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Klasse hotel, med en dejlig seng og en lækker hotelbar. Ligger perfekt
Overnattede 3 nætter i april 2023
Svar fra WestinGrandBerlin den 13. apr. 2023
Dear christiann peter, you were our guest and we are pleased that you felt so comfortable. We would love to be your "temporary home" again when you are back in Berlin. We are always at your service, your Westin Grand Berlin Team, Andrea W.

10/10 Fremragende

Lasse

Overnattede 4 nætter i januar 2023
Svar fra WestinGrandBerlin den 7. feb. 2023
Dear Lasse, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us. Whenever you return to our city, we hope we will be your first choice again to enjoy the amenities and exclusiveness. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Søren Ejgil

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk beliggenhed, super morgenmad, let parke
Dejligt, rummeligt værelse, parkering uden for døren, fantastisk morgenmad - helt frem til 10,30.
Overnattede 5 nætter i juli 2022

10/10 Fremragende

Monica

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel ligger super centralt
Overnattede 3 nætter i juli 2022
Svar fra WestinGrandBerlin den 15. aug. 2022
Dear Monica, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Lisbeth

Overnattede 3 nætter i juli 2022
Svar fra WestinGrandBerlin den 26. jul. 2022
Dear Lisbeth, Thank you for the great rating of our hotel! We are glad that you obviously enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

8/10 Udmærket

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ren luksus
Fantastisk hotel med en fremragende beliggenhed tæt på centrum. Vores ophold levede fuldt op til forventningerne. Eneste anke er hotellets WiFi. Det er meget langsomt og ustabilt, hvilket gør det tæt på ubrugeligt.
Overnattede 7 nætter i juli 2022
Svar fra WestinGrandBerlin den 26. jul. 2022
Dear Ren luksus, Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience and we love to see that you enjoyed your stay. It is feedback like this, that we learn from and use to improve, in this case especially the quality of WIFI. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Benedicte

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i juni 2022
Svar fra WestinGrandBerlin den 13. jun. 2022
Dear Benedicte, Without saying a word you let us know, that you enjoyed your time spent with us. Thank you so much for your great rating; we hope to see you again in the not too distant future. The Westin Grand Berlin-Team, Andrea W.

8/10 Udmærket

Charlotte

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i maj 2022
Svar fra WestinGrandBerlin den 27. maj 2022
Liebe Charlotte, Danke für Ihren Besuch. Wir freuen uns über Ihre Bewertung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Marianne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2022
Svar fra WestinGrandBerlin den 27. maj 2022
Liebe Marianne, Wir freuen uns wirklich sehr, dass es Ihnen bei uns gefallen hat und wir danken Ihnen für Ihre tolle Bewertung. Gerne sind wir auch bei Ihrem nächsten Berlin-Besuch Ihr Wohlfühl-Zuhause auf Zeit. Ihr Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Katja Kjær

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2022
Svar fra WestinGrandBerlin den 14. apr. 2022
Dear Katja, Without saying a word you let us know, that you enjoyed your time spent with us. Thank you so much for your great rating; we hope to see you again in the not too distant future. The Westin Grand Berlin-Team, Andrea W.

8/10 Udmærket

Lars

Overnattede 2 nætter i februar 2022
Svar fra WestinGrandBerlin den 30. mar. 2022
Lieber Lars, ganz ohne viele Worte lassen Sie uns wissen, dass Sie Ihren Aufenthalt bei uns genossen haben. Das freut uns sehr und wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Nihat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det er virkelig en flot Hotel. 👌👍🌟
Overnattede 3 nætter i februar 2022
Svar fra WestinGrandBerlin den 30. mar. 2022
Dear Nihat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Ricky

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2022
Svar fra WestinGrandBerlin den 3. feb. 2022
Dear Ricky, Without saying a word you let’s know that you have had a very pleasant stay with us. Thank you for evaluating us and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tried many, now I don't need to try any more.
Best hotel in Berlin, period. A weekend getaway with my GF with a very nice atmosphere, great room, nice breakfast and perfect location.
Overnattede 2 nætter i december 2021
Svar fra WestinGrandBerlin den 2. jan. 2022
Dear Guest, What a wonderful comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W

10/10 Fremragende

Gert

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel
Fantastisk! Intet mindre… Rent, pænt og utroligt imødekommende. Helt sikkert et sted vi kunne finde på både at anbefale og besøge igen.
Overnattede 2 nætter i december 2021
Svar fra WestinGrandBerlin den 17. dec. 2021
Dear Skønt hotel, What a wonderful comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Rolf

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2021
Svar fra WestinGrandBerlin den 2. nov. 2021
Lieber Rolf, ganz ohne viele Worte lassen Sie uns wissen, dass Ihr Aufenthalt bei uns großartig war. Das freut uns sehr und wir hoffen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Sonny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2021
Svar fra WestinGrandBerlin den 4. okt. 2021
Dear Sonny, Without saying a word you let’s know that you have had a very pleasant stay with us. Thank you for your evaluating and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

8/10 Udmærket

Tine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2021
Svar fra WestinGrandBerlin den 1. aug. 2021
Dear Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

4/10 Dårligt

Henrik Klindt

Rejste i en gruppe
Synes godt om: Service og personale
Overnattede 2 nætter i september 2020
Svar fra WestinGrandBerlin den 6. okt. 2020
Lieber Henrik, wir sagen Danke für Ihren Besuch. Schade, dass sie offenbar nicht zufrieden waren und schade, dass wir nicht wissen, was wir für Sie hätten besser machen können. Vielleicht beim nächsten Mal? Wir würden uns freuen. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
flot stort hotel
Overnattede 4 nætter i september 2020
Svar fra WestinGrandBerlin den 6. okt. 2020
Dear anonym guest, even without saying a word you let us know that your stay with us was great. Thank you so much for that! Whenever your travel bring you back in town, we would be pleased to welcome you again. The Westin Grand Berlin-Team, Andrea W.

6/10 Okay

Camilla

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Perfekt beliggenhed men neutralt og sjælløst
Hotellet ligger perfekt og har dejligt store værelser. Det virkede dig lidt tomt overalt og morgenmaden var meget kedelig. Det sidste skyldes formentlig coronasituationen som gjorde at de pakkede alt ind i plastik. Det forklarer dog ikke hvorfor udvalg og kvalitet ikke modsvarede et 5-stjernet hotel. Alt i alt for dyrt at betale fuld pris for værelserne når spa og fitness var lukket og morgenmaden dårlig.
Overnattede 3 nætter i juli 2020
Svar fra WestinGrandBerlin den 11. aug. 2020
Dear Camilla, Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and we regret, that in this case we have disappointed you. While I wish you had a better experience, it is feedback like this that we could learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Westin Grand Berlin-Team, Andrea W.

8/10 Udmærket

Philip

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Berlin classic
Quick check-in as not many guest at the hotel. Valet parking not offered (claimed the parking area was fully booked - but must be due to furloughing staff). Breakfast is organized nicely under the Covid-19 situation. No room service and room cleaning (the latter upon request though). Excellent location within walking distance of all the sights and restaurants in the area. Would stay again for sure.
Overnattede 2 nætter i juli 2020
Svar fra WestinGrandBerlin den 28. jul. 2020
Dear Philip, We want to thank you for sharing your most memorable experiences with us during your recent stay at our hotel. It is always great to get not only negative issue, even the positive encourage us and is a great appreciation of our work, especially during those times. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories here whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super
Super nice place😁
Overnattede 4 nætter i december 2019
Svar fra WestinGrandBerlin den 6. jan. 2020
Dear Martin, Without any word you let’s know, that you enjoyed your time spending with us. Thank you so much for your great rating; we hope to see you again in the not too distant future. The Westin Grand Berlin-Team, Andrea W.

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Juletur med familien
Man kan godt se, at hotelværelserne er begyndt at se lidt slidte ud. Måske man skulle begynde at kigge på stort-/lille skyl i toiletterne, hvis man vil begynde at blive lidt grønne. Der var også ofte lidt kaos omkring morgenmaden, da vi øjensynlig kom ned, hvor alle skulle spise omkring kl. 9.30. Ellers dejlig morgenmad. Beliggenheden er også perfekt i forhold til de mange seværdigheder i især det gamle østberlin. Kunne også savne, at man kunne benytte trapperne til at komme op/ned - hotellet er kun 6 etager, så man kan sagtens gå, hvis bentøjet er i orden. Trapperne måtte kun bruges i nødstilfælde.
Overnattede 3 nætter i december 2019
Svar fra WestinGrandBerlin den 3. jan. 2020
Dear John, Thank you for choosing the Westin Grand, Berlin for your recent travels to Berlin. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Thank you also for sharing with us your impressions. We are sorry for the inconveniences you encountered especially during breakfast; indeed the most of the guests like to having breakfast later on weekends; please take our apology. The hotel planer has planned for guests elevators, just in emergency cases we have fire escapes. Thank you again for taking the time to provide your feedback. We look forward to serving you again soon! The Westin Grand Berlin-Team, Andrea W.

4/10 Dårligt

Mikkel

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2019
Svar fra WestinGrandBerlin den 18. feb. 2020
Dear Mikkel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i december 2019
Svar fra Duty Manager den 21. dec. 2019
Dear Guest, Thank you so much for sharing your most valued feedback with us. We are glad to see, that you enjoyed your stay with us and are looking forward to welcome you back!

10/10 Fremragende

René

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2019
Svar fra Duty Manager den 21. dec. 2019
Dear René, Thank you so much for sharing your feedback with us. We are delighted to see, that you had a great time with us in Berlin and are looking forward to welcome you back!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rigtig godt og hyggeligt hotel, ligget fantastisk, i gå afstand fra det meste. Kan varmt anbefales!
Overnattede 3 nætter i november 2019
Svar fra Duty Manager den 21. dec. 2019
Dear Guest, Thank you so much for your kind feedback - we are happy to hear, that you had a great stay in Berlin. Warm regards and hopefully we will see you soon again in Berlin!

8/10 Udmærket

Dina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent og roligt
Rent og roligt. Lækker lille pool. Der er en lidt biblioteksagtig stemning og ingen børn.
Overnattede 3 nætter i november 2019
Svar fra Duty Manager den 21. dec. 2019
Dear Dina, Thank you so much for sharing your feedback - we are so happy to see, that you had a joyful time at Westin and we are looking forward to hopefully welcome you back next time in Berlin!

6/10 Okay

Casper

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i november 2019
Svar fra Duty Manager den 21. dec. 2019
Dear Casper, Thank you very much for your feedback - we would be more than happy to hear, where we failed to make your stay a perfect one. Just let us know for your next visit and we will do the utmost to make this stay one a most joyful one.

8/10 Udmærket

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2019
Svar fra WestinGrandBerlin den 21. okt. 2019
Dear Guest, Without saying a word you let’s know about your pleasant stay with us. Thank you for your evaluating and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Minna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2019
Svar fra WestinGrandBerlin den 4. sep. 2019
Dear Minna, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastisk hotel beliggende tæt på alt, ikke langt fra Brandenburger Tor. Bus til og fra lufthavnen holder lige uden for.
Overnattede 3 nætter i april 2019
Svar fra WestinGrandBerlin den 4. sep. 2019
Dear Guest, What a wonderful comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2019
Svar fra WestinGrandBerlin den 8. aug. 2019
Dear Thomas, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i juli 2019
Svar fra WestinGrandBerlin den 6. aug. 2019
Dear Guest, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Det var en rigtig god oplevelse. Personalet var behjælpelige og høflige helt indtil udtjekning hvor de var arrogante og snobbede
Overnattede 1 nat i juli 2019
Svar fra WestinGrandBerlin den 5. aug. 2019
Dear Guest, What a wonderful comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

David

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2019
Svar fra WestinGrandBerlin den 2. aug. 2019
Dear David, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay at the hotel - our family enjoyed the stay, the rooms were clean and relaxing. Just as the training and pool area. We especially enjoyed the lobby/ bar area and the outside lounge in the evening. Improvement: at a 5 Star hotel you expect the housekeeping not forgetting shampoos, floor towel etc. And dont expect them to knock on the door already 9.30 am to clean the room even on the day we were checking out. But this is only input for improvement - we Will be back
Overnattede 4 nætter i juli 2019
Svar fra WestinGrandBerlin den 30. jul. 2019
Dear Peter, On behalf of the entire hotel team, we want to thank you for sharing with us your most memorable experiences during your recent stay at The Westin Grand, Berlin. It is always encouraging to hear positive feedback, particularly when it comes from our guests ! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. We hope you choose to create more memories here whenever your travels bring you back to our town. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Peter V.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel og beliggenhed
Super lækkert, elegant, stilrent og centralt beliggende hotel. Høj service og et meget serviceminded personale. Bestemt et besøg værd og boede der gerne igen :-)
Overnattede 3 nætter i juli 2019
Svar fra WestinGrandBerlin den 30. jul. 2019
Dear Peter V. , What a wonderful comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt hotel
Overnattede 2 nætter i juli 2019
Svar fra WestinGrandBerlin den 30. jul. 2019
Dear Michael, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2019
Svar fra WestinGrandBerlin den 26. jul. 2019
Dear Guest, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.