Hoteller nær Benedicta Arts Center

"Check out is at 11 am management called me at 10 am to remind me that check out is at 11am.this is so unprofessional that it defies belief.the heat for the room was an extremely loud wall unit.even though there is baseboard heating. The room could have had brighter lighting.When I asked around town about the hotel , everyone, I spoke to said it had a bad reputation.saf state of affairs in the hospitality industry"

"Yes"

"Awesome front desk service! We were there for a dance competition snow storm came. Very accommodating- clean room comfortable beds. Excellent location. All around very comfortable stay!"

"When we arrived and checked in we went to our room and when we unlocked the door with our card there was someone still using the room. So we went back to the front desk to tell them there was someone still in the room the staff had no clue that there was someone still in the room. The person at the front desk got us another room and when we got in that room it didn't look like it was even cleaned. There was hair in the sheets of the bed and hair all over the bathroom floor. And when we checked...

"Reserved a 2 queen, they gave us a king and pull out. Would not switch or give us a refund. The pull out was peer springs, no mattress."

"Ver clean nice big room. Bed was very uncomfortable but everything else was great "

"Great rooms. We will be back!"

"We really enjoyed our stay. They let us check in early. Free breakfast was really good. "

"Check in was easy and staff most courteous.The room was clean. The bed was comfortable."

"Great stay! "

"Different themes for the rooms is a fun touch "

"Our room temperature was 65 degrees at check in late in the evening. No response when front desk was called. Next morning it was 58 degrees. Front desk response was "I'll make a note for the manager when he comes in." No maintenance response. The body wash dispenser was empty. There was debris in the kitchenette sink."

"Traveled with our dog. It was hassle free, and they were very accommodating. Would definitely stay again."

"Excellent hotel."

"Fint hotel. Havde brug for et stille hotel så vi kunne komme videre på vores tur. "

"Nice"

"There was no trash can in my room when I arrived. The towel for the floor and the have towel in the bathroom had black marks on them. There was only one wash cloth. There was trash on the floor by the nightstand. The charger didn't work on the one lamp and the outlet was blocked by the nightstand. One of the 3 pillows had burn holes in the pillowcase and another had blue ink all over it. The bed want lined up with the headboard (which was mounted to the wall and not attached to the bed). The...