This is a sweet, clean bungalow in a quiet old Bend neighborhood. It has a well equipped kitchen, though we did not use it. The beds and pillows are comfortable. It is clean and cute. My four star rating is really because there were a couple of issues and I felt they could have been addressed by the owner better. First, there was no heat in the dryer and this actually was a big deal because we traveled light knowing there would be a washer and dryer. But the dryer did not work because, unknown to us, the dial is not lined up with the actual functioning of the dryer. The owner was quick to respond and advised on how to make it work. But really, she should get it fixed or at least leave a note on the dryer with instructions. The other issue occurred the day before we were to leave. I was in the shower at noon and my daughter answered the door. It was the owner who said the cleaning crew was coming and we were supposed to be out by 11, check out time. I told my daughter that she had the date wrong. The owner told my daughter otherwise. So I had to jump out of the shower to find my phone and Vrbo app to prove our reservation. By the time I threw on clothes, the owner had actually looked up our reservation and discovered we had one more day. I get mistakes happen. I don’t get why you don’t apologize. I don’t get why you don’t leave instructions or fix the dial on the dryer. So, in short, great little house in quiet historic Bend neighborhood. Owner communication could be improved.