Hoteller i Benaulim

"First impression was good. Got their favorit cookie and the staff were very polite.Room looked as well fine. Next day we wanted to relax at the pool which looked nice on the pictures. In the morning there were a croud with young people moustly with their t -shirts on and the pool was quite small.Later we got a chair but swimming was not so pleasant , as it stinked at the far end. after pool we discovered that cloth dryer on balcony was so rusty that we hardly could open it.After pool I wanted to enjoy a cup nof cofee in loby bar - I ordered a double expresso and it was horrible - either machine was broken or cofee beans were of the low quality (there was not even foam on it ) , price for it was same as in good caffees in London or Paris.But the worst was our check-out eaxperience. We ordered on internet licensed taxi as ride was quite long and we planned it before comming to hotel. They did not let it in and I figured it out later that receptionist (male) was probably having some commission from taxi orders. He told me its a taxi trade union of the village or the street that has exclusive rights to serve the hotel (sounds like a lie ). So we ended up to take our luggade and after 1,5 hours waiting take it out of hotels territory so the taxi can pick us up !!! Its a shame that staff has to make extra income in such a hotel .While waiting in reception I also noticed plenty of spider nets hanging over our heads in tower (there were plenty of them on balcony as well )."