På stranden, hvidt sand, gratis strandhytter, liggestole

Anmeldelser af OUTRIGGER Mauritius Beach Resort

5 out of 5
OUTRIGGER Mauritius Beach Resort
Allee des Cocotiers, Bel Ombre

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 136 af i alt 272 anmeldelser" "
Bedømmelse på 8 − Udmærket. 85 af i alt 272 anmeldelser" "
Bedømmelse på 6 − Okay. 25 af i alt 272 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 272 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 272 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lasse Riis

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overall a great stay and world class service
Overall a very good experience - most of all due to the fantastic staff of Outrigger. So so service minded and everyone took really good care of us! This was absolutely the best service we have experienced in Mauritius. Buffet food could definitely have been better, the changed the menu every evening, but it really look the same, tasted the same and overall reminded me of Indian food (nothing wrong with that) - 14 days with same food is a long time. The hotel has a restaurant down by the sea, it was good and the chef Ashok really came through and made us special dishes and it was amazing. In the day, there could be more children menu from the bar, but on.
Overnattede 13 nætter i februar 2024

10/10 Fremragende

Emilie Matilde

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dejligt sted! Lidt dyrt at spise og der er ikke restauranter uden for resortet, men maden var lækker
Overnattede 2 nætter i november 2023

10/10 Fremragende

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic staff :0)
We love staying at Outrigger - the place needs a bit of an update in general - new aircons in the rooms and gym - but the staff is worth everything else! Thanks to Roby, Jarvin, Hans, Xavier, Grenadine, Angelique, Shambam and the Kids Club - as long as the staff stays we will come back :0)
Overnattede 13 nætter i november 2021
Svar fra Cyrille Carmona den 15. dec. 2021
Dear Tina Thank you for your review and praise we are thrilled to hear you had an enjoyable stay with us and that Roby, Jarvin, Hans, Xavier, Geraldine, Angelique, Shabnam were part of it making it even more special. We look forward to see you back very soon. Warm Regards Cyrille Carmona General Manager

8/10 Udmærket

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok hotel
Godt hotel med meget venligt personale. Måske ikke helt længere 5 stjerner længere, men ok. Plantation club adgang er et must.
Svar fra Cyrille Carmona General Manager den 7. apr. 2018
Dear Tina, Thank you for your review. Sorry to hear you did not felt like a five star rating we have taken note and will work harder to ensure for your next visit you have an even better experience Warm Regards Cyrille Carmona General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2018
Svar fra Cyrille Carmona den 4. mar. 2018
Dear Value Guest Thank for the five star rating we are thrilled to hear you had an enjoyable time and will be looking forward to see you back in a near future. Warm Regards Cyrille Carmona General Manager

10/10 Fremragende

Ida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superfedt hotel
Fantastisk. Kan 100% anbefales.
Overnattede 3 nætter i februar 2018
Svar fra cyrille carmona den 14. feb. 2018
Dear Ida, Thank you for the review we are thrilled to hear you had an enjoyable stay and look forward to welcome you back in a near future. Warm Regards Cyrille Carmona General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 9 nætter i december 2017
Svar fra cyrille carmona den 18. jan. 2018
Dear Valued guest, Thank you for your rating. e look forward to welcome you back in a near future. Warm Regards Cyrille Carmona Deputy General Manager

8/10 Udmærket

Camilla

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Ikke et 5-stjernet resort!
Først fik vi tildelt et værelse, som ikke levede op til hvad vi havde bestilt. Vi fik dog hurtigt et andet, som så viste sig at være fyldt med fejl (bl.a. løb der vand i, når værelset ovenpå blev rengjort). Efter dette fik vi så det værelse, vi boede på resten af ferien. Den daglige housekeeping lever absolut ikke op til, at dette skal forestille at være et 5-stjernet hotel. Personalets service er overvejende fantastisk - dog kan man til tider opleve dem som værende stressede og ikke have tid til en. Maden er overpriced i forhold til kvaliteten (hvilken også svinger utroligt meget, alt efter hvilken dag det er).
Overnattede 13 nætter i september 2017
Dear Camilla, Thank you for staying with us and taking the time to share about your experience with us. We are sorry to hear about the room incident and are pleased to hear we could rectify that issue prior to your departure. I have taken note on your comments about the food and will share it with the Chef so to ensure we improve on our consistency. We hope you will consider giving us another chance to regain your trust on your next visit to Mauritius. Warm Regards Cyrille Carmona Deputy General Manager

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk
Dejligt
Svar fra General Manager den 2. apr. 2017
Dear Lars We are pleased that you had a lovely time and we hope to be able to welcome you back. Pieter van der Hoeven General Manager

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi kommer igen!
En helt speciel stemning, meget oprigtig og lokal. Fantastisk personale - vi kommer tilbage!
Svar fra General Manager den 29. mar. 2017
Dear Tina, We are pleased that you had a memorable time and we look forward to once again being of service. Pieter van der Hoeven General Manager

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Her får man ikke valmue for money. Værelserne fine, men resortet er nedslidt og der er ingen service. Maden elendig...slet ikke 5 stjerner værdig. Solsengene i poolområderne er slet ikke vedligeholdt og de madrasser , hvis der overhovedet er nogen! er snavsede og ulækre. Personalet virker trætte og totalt uden engagement Hotellet kan ikke anbefales...
Svar fra General Manager den 16. mar. 2017
Dear traveller, We are sorry that you did not enjoy your stay with us. We do wish that your concerns were raised with us during your stay so that we may have assisted while you were with us. Our apologies again that we did not meet your expectations. Pieter van der Hoeven General Manager

8/10 Udmærket

Cedric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Good place, nice swimming pool and beach. In general, I will say that hotel has everything to be a 5 star hotel, but food is not good enough despite a big variety of choice and request are sometimes forgotten or service takes a long time. Employees should improve their communication skills overall. I will recommend hotel anyway.
Svar fra General Manager den 25. nov. 2016
Dear Valued Guest, We are pleased that overall you had a good stay and would consider a return visit. We take your point on the communication skills of the team as an area for our training to focus on and thank you for the feedaback. We hope to be of service again soon Pieter van der Hoeven General Manager

10/10 Fremragende

Prashant

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really good property and service.. loved staying here.. Rooms are massive
Overnattede 3 nætter i maj 2024
Svar fra Management den 10. maj 2024
Dear Prashant,Thank you for your wonderful review! We are very happy to hear that you enjoyed your stay with us and found our property and service to your liking. It is fantastic to know that you appreciated our spacious rooms. We look forward to welcoming you back for another great stay in the future!Kind regards,Management

6/10 Okay

Jeff

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff are very friendly and helpful. The bedrooms were very nice and clean. The half board food is average at best. The property itself really needs a lot of maintenance and repair. The patio chairs are vinyl and they painted them with black paint that comes off on your cloths. This property is well past its prime…..
Overnattede 2 nætter i april 2024
Svar fra Management den 23. apr. 2024
Dear Jeff,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness of our bedrooms. However, we're sorry to learn of your disappointment with our half board food and the maintenance of our property. Your comments are important to us, and we'll address these issues with our team to make necessary improvements. We appreciate your honesty and hope to have the opportunity to welcome you back in the future with an enhanced experience.With regards,Management team

4/10 Dårligt

Yohan

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dirty especially in the restaurant area! The cutlery and the table were dirty. The hotel needs a deep refurbishment! I stayed there before covid and it was amazing. Needs to step up as competition are far better in Mauritius.
Overnattede 1 nat i april 2024
Svar fra Management den 23. apr. 2024
Dear Yohan,Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointing experience, especially regarding the cleanliness of our restaurant area. This does not meet our standards, and we apologize for any inconvenience it caused. Your comments are invaluable to us, and we'll be addressing them with our team to ensure improvements are made promptly. We understand your concerns about the need for refurbishment, and we're actively working on enhancing our property to better meet the expectations of our guests. We appreciate your loyalty and hope to have the opportunity to regain your trust in the future.With regards,Management

10/10 Fremragende

Tarunashree

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, however the access was a bit tricky. We reached there in the night and the maps were inaccurate. Staff were very friendly and organized a great Easter egg hunt for kids. Food options can be better and this was mentioned by other guests too. The beach, pool and surrounding area was fantastic, and this is a great base to explore the south of Mauritius.
Overnattede 3 nætter i marts 2024
Svar fra Management den 15. apr. 2024
Dear Tarunashree,Thank you for taking the time to share your feedback with us! We're delighted that you appreciated our great location, although we apologize for any difficulty you encountered with access, especially at night. We're glad to hear that our staff made your stay enjoyable and that your kids had fun with the Easter egg hunt. Your comments about food options are noted, and we'll certainly work on enhancing our offerings based on guest feedback. It's fantastic to know that you enjoyed our beach, pool, and surrounding area, and we're delighted to be considered a great base for exploring the south of Mauritius. We hope to welcome you back soon for another memorable stay!Warm regards,Management

4/10 Dårligt

Hugo

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Before listing those areas where the hotel fell short, its worth mentioning that the staff were very friendly and always tried and help wherever possible. Aside from the pleasant staff, I'm afraid we certainly didn't have an enjoyable stay. This may well be a good resort for families as there is a big pool with activities and loud music but not for those looking to relax. Outrigger is listed as a five star resort. This is definitely not the case - more like three star...especially when compared to other truly five star hotels we visited on the island. There are a number of areas which definitely need highlighting (in no particular order): 1) The food in the main buffet restaurant is of a very poor quality, often defrosted and certainly not fresh. 2) The service at the restaurant is chaotic. Lots of staff running around with no clear system. 3) Main dining hall feels more like a school canteen. 4) There is a restaurant where you can pay extra and the food is better, but service still lacking and often small portion sizes. 5) The beach hut (by the main pool) serves substandard food for a 5* hotel (expect only burgers and pizzas). 6) We ordered two strawberry daquiris and were served iced strawberry from the slush puppy machine. The barman said he could just 'add rum' if we wanted a daquiri! Unacceptable. 7) Rooms were ok, good size but v small tv and nothing in the mini fridge 8) You'll need a car, remote part of the island! 9) Hotel still under renovation
Overnattede 7 nætter i marts 2024
Svar fra Management den 8. apr. 2024
Dear Hugo,Thank you for taking the time to share your feedback with us. We are happy to hear that you found our staff to be friendly and accommodating during your stay.However, we're truly sorry to learn that your overall experience did not meet your expectations. Your feedback is invaluable to us as we continuously strive to improve our services.Please rest assured that we take your comments seriously, and we will address each of the concerns you've raised with our management team. We sincerely apologize for any inconvenience you may have experienced during your time with us.We hope that you'll consider giving us another chance in the future to provide you with the exceptional experience that we aim to deliver to all our guests.Warm regards,Management

8/10 Udmærket

Sandeep

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
This is a nice resort for those who want a nice experience, whilst having the flexibility of meal plans, facilities and location. The staff were really helpful and always had a smile!! They teied their utmost best to make sure you had a great stay, and if it did go wrong, they were quick to reaolve things in the best way possible. Food quality was really good, however at times it did get repetitive. This was reailved again by a fdw simple request, which the staff were more than happy to help with. This extends to the dinner aswell. The buffet has theme nights for cuisines, thus avoiding repetition on mains and salads. However desserts were generic and much tye same theoughout. It would've been even better if the desserts followed the theme also. But, this could be due to wastage and other more relevant reasons, hence wasn't a big deal for my wife & I. Some staff were incredible - Dinson (manager), diksha (receptionist), Lukhoo (chef), Sheetal (buffet assistant, John & the other waiters/waitresses were really amazing in helping us with our dietary needs, and Lukhoo especially is an incredibly gifted chef! Room cleaning was decent, with the odd time we had to request something. The rooms themselves could've been better if the doors were properly sealed. We used to find ants and the odd gecko which decided to make its home inside ours. Overall, my wife & I had a great stay at the Outrigger and we would certainly consider returning.
Overnattede 9 nætter i marts 2024

8/10 Udmærket

Ashley

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property is amazing, unfortunately there’s not much around.
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Emmanuel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
En tant que client ayant séjourné dans cet hôtel bord de mer, je peux dire que mon séjour a été parfait à tous égards. L'hôtel a tout ce qu'il faut pour passer des vacances exceptionnelles au bord de la plage. Le service était impeccable, chaque membre du personnel était extrêmement serviable et sympathique, répondant à tous nos besoins avec promptitude et professionnalisme. Ils ont vraiment fait l'effort supplémentaire pour rendre notre séjour inoubliable. La piscine était magnifique, propre et bien entretenue, entourée de chaises longues confortables et des parasols. Nous avons passé des moments de détente dans l'eau pendant des heures et profité du beau temps. La nourriture était délicieuse, chaque repas était préparé avec soin et de manière savoureuse. Le restaurant principal offrait une grande variété de plats locaux et internationaux, pour satisfaire tous les goûts. Nous avons également apprécié les cocktails dans le bar au bord de la plage, sirotant un verre en admirant la vue magnifique de la mer. Enfin, le personnel de l'hôtel était incroyablement attentionné et prévenant, prêt à aider à tout moment. Ils ont fait de leur mieux pour accueillir toutes nos demandes, y compris les transferts et les réservations de restaurants locaux. Dans l'ensemble, je recommanderais vivement cet hôtel bord de mer à tous les voyageurs souhaitant passer des vacances de rêve. Tout était parfait, de la nourriture au service en passant par la piscine et le personnel. Nous sommes impati
Overnattede 5 nætter i marts 2024

8/10 Udmærket

romain

Rejste med familie
Synes godt om: Rengøring, service og personale
Très bon accueil Belle chambre avec superbe vue Dommage que les travaux en cours n aient pas été mentionné lors de la réservation Passage en all inclusive mais rien pour le goûter ( glaces, crêpes etc), buffet du soir sans saveur, Restaurant du soir très bon Plage non nettoyée Bon séjour dans l ensemble
Overnattede 7 nætter i februar 2024

10/10 Fremragende

Akrum

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i marts 2024

4/10 Dårligt

Leena

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Personel non flexible a mes attentes, cancrelat retrouvé en chambre dans mon lit a 5h du matin.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Guillaume

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personnel, très attentionné. Notre vol ayant été retardé, nous avions eu l agréable surprise d avoir des plateaux repas en chambre. Le petit déjeuner est top.
Svar fra Vinesh den 8. feb. 2024
Dear Guillaume,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the food platter and the breakfast.We hope to welcome you back soon for another memorable stay and thank you for choosing us for your accommodation needs.Warm regardsManagement

4/10 Dårligt

Emmanouil

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not a 5* hotel
This place could have been 5* but long time ago. I stayed at 4 different hotels during the last 20 days, and this was on the edge of a 3-4* star. Rooms need renovation. Some pictures attached. Service mediocre, one poor guy for all pool area all days, no beeping solution to order etc. Not fresh bread at breakfast at all days, wifi at room sometimes not working. Espresso at breakfast came from a machine (undrinkable) I can go on with more details, but as a summary, do not book if you really want a 5* experience. Some area of the resort seemed to be quite empty, or desserted, never reached the pavilion area. Spa was under renovation and in general this resort was not a good experience for us. Please put some more lights in the rooms ! ceiling lights or something !
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Eryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A beautiful beach and great options for pools, especially loved Plantation Club where afternoon tea is a must. The Edgewater Restaurant is excellent and Bar Bleu good for casual meals though options limited. The spa treatments were great.
Overnattede 1 nat i januar 2024
Svar fra Vinesh den 5. feb. 2024
Dear Eryn,Thank you for your delightful review! We're thrilled you enjoyed your stay with us. Your kind words motivate us to continue delivering exceptional experiences.Warm regards,Management

4/10 Dårligt

Gianandrea

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Camera: pioveva dal soffitto, poca pulizia, mancanza di acqua fredda in doccia/vasca. Procediamo con sostituzione camera: nuova camera sempre pulizia scarsa (lo standard evidentemente era quello) inoltre troviamo degli escrementi di topo di tanto in tanto (probabilmente c'era un ospite aggiuntivo a nostra insaputa). Il personale è molto gentile e disponibile, il problema è che sono davvero lenti e non capiscono l'inglese (abbiamo aspettato un giorno interno per un telecomando malfunzionante del condizionatore). Struttura: in generale poco manutenuta e in disordine. un vero peccato perchè gli edifici sono belli (non nuovissimi) basterebbe tenerli meglio. Ristoranti "buoni", l'Edge Water decisamente meglio ma gli orari di apertura non venivano rispettati (chiusura alle 22.00 in realtà alle 21.30 chiudevano già). Attenzione ai taxi: hanno provato a prenderci 1000RS in accordo con il personale dell'hotel (per una tratta di meno di 1 km); erano palesemente d'accordo (uno diceva una cifra e uno un'altra. Inoltre il taxi ci ha portano solo al ritorno mentre all'andata ci ha portato uno dell'hotel..insomma un po' di casino..ci hanno provato!!) Mauritius bellissima, ci torneremo ma NON qui.
Overnattede 7 nætter i december 2023
Svar fra Vinesh den 5. feb. 2024
Dear Gianandrea,Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you experienced during your stay, and we appreciate the opportunity to address your concerns.We deeply regret that the condition of the rooms did not meet your expectations. We have taken good note of it, and we are actively working to address any issues with the rooms to ensure a more comfortable experience for our guests in the future.Regarding the opening hours of our restaurants, we understand the importance of providing consistent service. We are currently reviewing our procedures to ensure that our published hours align with the actual operating times, and we will make the necessary adjustments to avoid any future discrepancies.We also understand the concern about taxi services. We are actively collaborating with taxi associations, who are unfortunately not directly part of the hotel, to ensure a reliable and reasonably priced service for our guests. In regards to the staff, we appreciate your kind words about their friendliness. However, we apologize for any inconvenience caused by the perceived slowness of service. We will be conducting additional training to enhance the efficiency of our team, ensuring a more prompt and attentive experience for our guests.Your feedback is invaluable to us, and we want to assure you that we take your comments seriously. We are committed to making the necessary improvements to provide a better experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve. Thank you for bringing these issues to our attention. Regards,Management.

10/10 Fremragende

Sanket

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

alexandre

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bon séjour
Personnel au petit soin, buffet vraiment très bon, vue magnifique des chambres
Overnattede 2 nætter i november 2023

8/10 Udmærket

TONG CHUN WAH Tong Shok

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely quiet hotel. Lots of greens. Staff was friendly and chatty.
Overnattede 2 nætter i april 2023

10/10 Fremragende

Jennene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
4 restaurants, four pools, kid friendly but also great for couples. The staff are great and very courteous. Nothing is too much trouble and the spa was amazing….. beautiful place to stay. Top notch!
Overnattede 13 nætter i marts 2023

8/10 Udmærket

Laurence

Synes godt om: Service og personale
Overnattede 4 nætter i marts 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
All good
All was ok.
Overnattede 1 nat i januar 2023

10/10 Fremragende

sijin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
사람들도 친절하고 허니문으로 갔는데 장 챙겨주셔서 즐거운 여행 되었습니다^^
Overnattede 5 nætter i februar 2023

8/10 Udmærket

Bertrand De

Rejste med familie
Synes godt om: Rengøring, service og personale
Très bel hôtel mais qui a vraiment besoin de rénovation. Cadre magnifique. Le repas est délicieux. Personnel très gentil mais de nombreux oublis lors des commandes.
Overnattede 5 nætter i februar 2023

10/10 Fremragende

Martin

Overnattede 2 nætter i februar 2023

6/10 Okay

Dana

Synes godt om: Rengøring

8/10 Udmærket

Emma Jayne

Rejste med partner
Synes godt om: Rengøring, service og personale
My partner and I stayed at the Outrigger Beach Resort from mid-late January. Overall we enjoyed our time both in Mauritius and at the hotel, but there are a few things I think it is important to note about the hotel if you’re planning on staying there. 1. It didn’t feel 5* to us. Possibly when it was newly constructed it might’ve passed as one but many areas are in need of renovation and updates - from the tired rooms and bathrooms to the lobby and guest toilets. Lower your expectations before arriving. 2. It is expensive! I believe this might just be a Mauritius thing in general and not just this hotel but something to be mindful of. Food and drink aren’t cheap and more expensive than the UK. For example a soft drink (e.g. Coca Cola) is around £3.50 - £4 for a small glass. Plan extra spending money, even if you’re on an all inclusive package (there are extra charges for quite a few meals/drinks). 3. The food and drinks aren’t 5* quality. The buffet is okay, lots of choice and some good dishes but can be hit and miss and repetitive. Not worth the money in our opinion but choices outside the hotel are limited from what we could tell, although we didn’t explore the local area much due to rainy weather conditions. 4. Pack a LOT of suncream, and when you think you’ve got enough pack some more. You can buy it from the hotel shop but it will set you back £35 . 5. The beach and pool area are genuinely the best part of this hotel. If you like snorkelling you’ll be just fine with
Overnattede 11 nætter i januar 2023

10/10 Fremragende

Dane, Brooklyn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall it was a good stay. Breakfast was good, dinner had some really good tasting options and some not so good. If I had to change one thing it would ne for the walkways to be concrete instead of sand. The walkways would get muddy and also it means you always got sand in your shoes even when dressing up for dinner.
Overnattede 5 nætter i januar 2023

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value for the money! Outrigger was a pleasant stay for us. We had half board and the dinners were excellent, great food! Drinks albeit a bit pricy but it’s an island.. The staff was very friendly, professional and helpful. The beach was lovely and the veiws stunning. Plenty of activities like petanque and kayaks. I read the negative reviews before choosing this hotel - which I’m glad I didn’t take any further notice on. Yes the facilities are not super updated but they are fresh and rooms are well cleaned and you don’t even think about that while you’re there because everything else is great and peaceful.

4/10 Dårligt

Fasial

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Poor service all round and insects and lizards everywhere
Overnattede 7 nætter i september 2022

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outrigger Experience
Very clean environment
Overnattede 4 nætter i august 2022

8/10 Udmærket

Sarbest

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Fine, but could be better
Hotellet var fint , men trenger en del oppgradering av rommene. Fikk ikke en følse av at jeg var i Mauritius.
Overnattede 2 nætter i august 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bien
Tout était très bien , chambre sur la plage, seul inconvénient, on ramène du sable des allées dans la chambre , surtout quand il pleut . Service excellent et tout le monde très professionnel.
Overnattede 5 nætter i juni 2022
Svar fra cyrille carmona den 14. jun. 2022
Dear Valued Guest, We are please to hear you had a pleasant stay and we hope to see you back once again with us very soon. Warm Regards Cyrille Carmona General Manager

10/10 Fremragende

J W T

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Impeccable!
What a beautiful resort with top notch, friendly service, unbeatable food, excellent activities and facilities, and an incredible beach. We were taken the best care of by the staff, and especially Kunal from the Plantation Club who went out of his way to make our stay memorable, including making custom and delicious cocktails for us, and Vashil from Mercado. Thanks for the unforgettable time! We appreciated and loved being here.
Overnattede 4 nætter i april 2022
Svar fra cyrille carmona den 12. jun. 2022
Dear JWT, Thank you for your praise about the resort and the experience overall. We are thrilled to hear you had a memorable stay and that Kunal and Vashil could be part of making it even more special. We hope to see you back once again very soon for more unforgettable time Warm Regards Cyrille Carmona General Manager

10/10 Fremragende

vicilla

Overnattede 2 nætter i maj 2022
Svar fra cyrille carmona den 26. maj 2022
Dear Vicilla , Thank you for the rating and we please to hear you had a good time with us and we look forward to see you back in a near future. Warm Regards Cyrille Carmona General Manager

10/10 Fremragende

fawziya

Overnattede 10 nætter i maj 2022
Svar fra cyrille carmona den 18. maj 2022
Dear Fawziya, We are thrilled to hear you had a pleasant stay and will look forward to see you back with us very soon. Warm Regards Cyrille Carmona General Manager

10/10 Fremragende

ABDULMAJEED

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and suitable for family
Overnattede 4 nætter i april 2022
Svar fra cyrille carmona den 4. maj 2022
Dear Abdulmajeed, Thank you for the review and we please to hear you had a pleasant time with your family. We hope to see you all back very soon. Warm Regards Cyrille Carmona General Manager

10/10 Fremragende

Gitte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Es war wunderbar, das Personal sehr freundlich und hilfsbereit bei allem!
Overnattede 4 nætter i april 2022
Svar fra cyrille carmona den 10. maj 2022
Dear Gitte, Thank you for the praise and we shall look forward to see you back very soon. Warm Regards Cyrille Carmona General Manager

2/10 Forfærdeligt

Suresh

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is running down
Overnattede 4 nætter i april 2022
Svar fra cyrille carmona den 16. apr. 2022
Dear Suresh, Sorry to hear you did not had the right experience and we could rectify it prior your departure. With renewed apologies Cyrille Carmona General Manager