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Anmeldelser af Best Western Plus Beckley Inn

2.5 out of 5
Best Western Plus Beckley Inn
125 Hylton Lane, Beckley, WV

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 452 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 333 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 130 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 58 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 1001 anmeldelser" "

8,4/10

Rengøring

9,0/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Hanne, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super godt hotel og lille by.
Super godt hotel, nyt, rent og med meget venligt personale. Især personalet omkring morgenmaden, var yderst hjælpsom og opmærksom på alle gæster. Hotellet er placeret i hyggelig lille by, med bla. et bryggeri i hovedgaden, hvor man samtidig kan spise og høre live musik.
Svar fra Joe den 10. okt. 2015
The staff of the Fairfield Inn & Suites Beckley want to say thank you for sharing about your recent stay at our hotel. We are happy to hear that you enjoyed your visit and hope to be able to serve you again in the future.

6/10 Okay

Kathryn

Rejste med partner
Synes godt om: Rengøring, service og personale
Close to Outback Steakhouse. Hotel was in need of updating. Bathroom very small and outdated.
Overnattede 1 nat i maj 2024
Svar fra GM den 13. maj 2024
Thank you for your review

10/10 Fremragende

Angela

Rejste med familie, Rejste med kæledyr
Friendly staff, nice rooms, clean and comfortable.
Overnattede 1 nat i maj 2024
Svar fra GM den 12. maj 2024
Thank you for your review.

2/10 Forfærdeligt

Kimberly

Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra GM den 7. maj 2024
Thank you for your review

10/10 Fremragende

Cristy

Nice hotel.
Overnattede 1 nat i maj 2024
Svar fra GM den 7. maj 2024
Thank you for your review

10/10 Fremragende

Susan, Cuyahoga Falls

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and welcoming, the room was very clean, and the location was very convenient. We were able to get on and off the highway easily. The breakfast offered many options and was very good.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a convenient location near the highway, restaurants, and gas stations.
Overnattede 1 nat i april 2024
Svar fra GM den 7. maj 2024
Thank you for your review

10/10 Fremragende

Chris

Overnattede 1 nat i april 2024

4/10 Dårligt

Shelly

Rejste med familie, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Rengøring
The rooms didn't feel clean (especially since we were in a pet room). The shower pressure/head was terrible. The area to enter in and out of the hotel was not clean (in the rear)
Overnattede 1 nat i april 2024
Svar fra GM den 7. maj 2024
Thank you for your review

6/10 Okay

R Peter

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room appeared to be a mix of old and new. While it was clean and most was in good condition, the bathtub was old and had been painted and the paint was flaking off. The toilet flushed slowly, probably because it used a great deal of water by modern standards.
Overnattede 1 nat i april 2024
Svar fra gm den 23. apr. 2024
thank you for your review

6/10 Okay

laarni

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Decent place for a stop over. Breakfast average , but lots of restaurants nearby.
Overnattede 1 nat i april 2024
Svar fra GM den 23. apr. 2024
Thank you for your review

10/10 Fremragende

Ronald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient. Clean. Quiet. Friendly staff. Decent breakfast.
Overnattede 1 nat i april 2024
Svar fra gm den 23. apr. 2024
Thank you for your review

8/10 Udmærket

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One night stay. Very nice. Unfortunately the fire alarm went off at 3 AM.
Overnattede 1 nat i april 2024
Svar fra GM den 23. apr. 2024
Thank you for your review

8/10 Udmærket

Bobby

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy access to the highway
Overnattede 1 nat i april 2024
Svar fra GM den 23. apr. 2024
Thank you for your review

8/10 Udmærket

derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra GM den 23. apr. 2024
Thank you for your review

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was convenient. Hot water came on quickly in the shower.
Overnattede 1 nat i april 2024
Svar fra GM den 23. apr. 2024
Thank you for your review

6/10 Okay

Daniel

The property needs to be updated. Old rooms, slow clunky elevator. Not great value for the money
Overnattede 1 nat i april 2024
Svar fra GM den 23. apr. 2024
Thank you for your review

10/10 Fremragende

Sharlene

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a very clean room and the staff was friendly and helpful
Overnattede 1 nat i april 2024
Svar fra GM den 13. apr. 2024
Thank you for your review.Please come stay with us again.

10/10 Fremragende

Jordin

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in and very kind staff!
Overnattede 1 nat i april 2024

10/10 Fremragende

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra GM den 8. apr. 2024
Thank you for your review

10/10 Fremragende

Cindy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was extremely kind and helpful. I asked for a recommendation for a nail salon for my mama. The salon they recommended was awesome. The room was clean and fresh. It was an enjoyable stay.
Overnattede 1 nat i april 2024
Svar fra GM den 8. apr. 2024
Thank you for your review

10/10 Fremragende

Lisa, Muskegon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice and let friendly. I am disappointed that I was not refunded my “pet deposit”, as my dog literally slept the whole time and did no damage what so ever.
Overnattede 1 nat i marts 2024
Svar fra GM den 8. apr. 2024
Thank you for your review

10/10 Fremragende

Cindy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and friendly staff
Overnattede 1 nat i april 2024
Svar fra GM den 4. apr. 2024
Thank you for your review

8/10 Udmærket

chandana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent place to stay with the family
Overnattede 1 nat i april 2024
Svar fra gm den 2. apr. 2024
Thank you for your review

6/10 Okay

John, Marblehead

Synes godt om: Rengøring
The room wasn’t ready. Front desk woke me up after long trip to say I needed to bring my credit card down. Told her I paid on line and she ok I see that never mind.
Overnattede 1 nat i marts 2024
Svar fra GM den 2. apr. 2024
Thank you for your review

10/10 Fremragende

stephen

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient
Overnattede 1 nat i marts 2024
Svar fra GM den 2. apr. 2024
Thank you for your review

6/10 Okay

Teresa

Rejste med familie
Only stayed overnight. Tried to call multiple times and couldn’t reach anyone. Someone would pick up and then hang up. Called the corporate office and they were very helpful. But it was suggested that I call directly to ensure that they knew we would be checking in really late. Finally reached someone and was put on hold for over 10 minutes. But, I decided to call back later. When I did no one answered. I called multiple times throughout my drive there. When I arrived I had to wait for someone because she was outside smoking.
Overnattede 1 nat i marts 2024
Svar fra GM den 2. apr. 2024
Thank you for your review

8/10 Udmærket

John R.

Garbage in the hallway and stairwell
Overnattede 1 nat i marts 2024
Svar fra GM den 31. mar. 2024
Thank you for your review

10/10 Fremragende

Scott

Overnattede 1 nat i marts 2024
Svar fra GM den 23. apr. 2024
Thank you for your review

10/10 Fremragende

WILLIAM

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 1 nat i marts 2024
Svar fra GM den 31. mar. 2024
Thank you for your review

6/10 Okay

Suzanne

Rejste med familie
Synes ikke om: Service og personale
The hotel seemed to be quite busy. We had to wait 20 minutes to check in. The queen size beds sit on metal platforms that make noises when you sit and move in the beds. The shower was not working properly and had minimal pressure. Breakfast was our least favorite part. There was only one person working and there was minimal food because everything kept running out. Garbages were overflowing and tables were dirty bc there was nowhere to throw garbage.
Overnattede 1 nat i marts 2024
Svar fra GM den 31. mar. 2024
Thank you for your review

10/10 Fremragende

Bill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra GM den 31. mar. 2024
Thank you for your review

10/10 Fremragende

Lhea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 2 nætter i februar 2024
Svar fra GM den 27. mar. 2024
Thank you for your review

10/10 Fremragende

Michael

Overnattede 1 nat i marts 2024
Svar fra GM den 23. apr. 2024
Thank you for your review

4/10 Dårligt

George

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Will not stay here again. Ver tired.
Overnattede 1 nat i marts 2024
Svar fra GM den 27. mar. 2024
Thank you for your review

8/10 Udmærket

Karyn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stop. The desk support was excellent.
Overnattede 1 nat i marts 2024
Svar fra GM den 27. mar. 2024
Thank you for your review

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra GM den 27. mar. 2024
Thank you for your review

4/10 Dårligt

Michael, Rochester

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bathroom floor was sticky, sheets didn’t feel clean. I was put on the first floor in a handicap room because it’s all that was left and someone was vacuuming the lobby at 10:30p when I was trying to sleep. The front desk girl who worked the night of March 23rd appeared to be clueless in every aspect of her job.
Overnattede 1 nat i marts 2024
Svar fra gm den 25. mar. 2024
Thank you for your review

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra GM den 27. mar. 2024
Thank you for your review

10/10 Fremragende

mark, Cincinnati

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk was the best
Overnattede 1 nat i marts 2024
Svar fra gm den 24. mar. 2024
Thank you for your review

4/10 Dårligt

Karlie

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring
Overall, Best Western Plus Beckley offered friendly and helpful staff who went out of their way to accommodate us, even making waffles for my daughter when we arrived late for breakfast. However, the room was small and the shower was dirty, with noticeable rust and mold issues.
Overnattede 1 nat i marts 2024
Svar fra GM den 22. mar. 2024
THANK YOU FOR YOUR REVIEW

4/10 Dårligt

Susan

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a Best Western plus but the beds were uncomfortable, the paint was chipping in the rooms, and was not well maintained. We were not sure what the plus offered.
Overnattede 1 nat i marts 2024
Svar fra GM den 27. mar. 2024
Thank you for your review

10/10 Fremragende

Mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra gm den 20. mar. 2024
Thank you for your review

8/10 Udmærket

CONSTANTINA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was easy to find and the beds were comfortable. We enjoyed our stay.
Overnattede 1 nat i marts 2024
Svar fra gm den 20. mar. 2024
Thank you for your review

8/10 Udmærket

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
A little dated overall. Staff are very good. Elevator was suspect and toilet was having difficulty flushing. Carpets are fraying. Positives are that breakfast was above average and bed was very comfortable. Overall a good choice in that area, would stay again
Overnattede 1 nat i marts 2024
Svar fra gm den 18. mar. 2024
Thank you for your review

10/10 Fremragende

Scotty

Overnattede 1 nat i marts 2024
Svar fra GM den 8. apr. 2024
Thank you for your review

10/10 Fremragende

Renee

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed the convenience and it was clean and tidy! We were very pleased!
Overnattede 1 nat i marts 2024
Svar fra GM den 13. mar. 2024
THANK YOU FOR YOUR REVIEW

8/10 Udmærket

Kathy, Adrian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was in the area to visit family in the hospital. Hotel is conveniently located and there was dining available within walking distance.
Overnattede 1 nat i marts 2024
Svar fra gm den 10. mar. 2024
Thank you for your review

10/10 Fremragende

Glenna

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra gm den 10. mar. 2024
Thank you for your review

8/10 Udmærket

Blake, Fonthill

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Friendly staff but facility is old and worn
Overnattede 1 nat i marts 2024
Svar fra GM den 3. mar. 2024
THANK YOU FOR YOUR REVIEW