Hoteller i Bear Valley

"Couldn’t find my reservation. Had to get the manager. Didn’t have the view room I’d paid for. Put me down a flight of stairs even after explaining I had health restrictions that made stairs difficult. Gave me a complimentary breakfast to ease the difficulties. Had 3 spiders in the room and a dirty towel hanging on the back of the bathroom door. "

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"My husband and I specifically made a 3 night reservation at the Kit Carson Lodge over the 4th of July weekend because we were told by an employee over the phone that the room included a microwave and a fridge, plates and cutlery That was not true. We arrived with multiple perishables and cooked food, o find out, upon arrival, that there were neither plates & cutlery NOR a microwave NOR a fridge. That was a very disappointing start of the weekend. Our food had to be kept at room temperature ...

"Great property and staff is very communicative! Easy to check-in/check-out. We were late to check in and had an issue with the lock accessing our keys. We could reach out to them easily, and staff was there to help in 5-7mins. 10/10 recommend if you're looking for a group stay. "