Hoteller nær beach near Lake Norman Yacht Club

"Expedia customer service was terrible"

"The room and halls of the hotel were not clean. We felt there may have been fleas In the room. There was dog poop residue on the floor of our room. We got to the hotel late, so we didn’t notice till the morning . I will not be repeat customer."

"When we travel to Florida this property is our first overnight stay. We travel with our Golden Retriever, room is always clean beds are comfortable and the staff is always friendly. Stayed on February 28th on the way down and May 9th on the way back. We have done this for 7 years now. Mac’s restaurant is right next door for an added bonus!"

"Wonderful all the way around! Excellent staff from front desk to bar to breakfast. Everyone was so nice and accommodating. "

"Everything was great"

"Great all the way around!"

"Cuando llegue el ascensor estaba dañado. Mi habitación estaba en el tercer piso donde llegar con el equipaje fue muy dificil. Despues de realizar la solicitud el personal del hotel me atendio muy bien cambiando mi habitación a la planta baja. La habitacion estaba muy limpia al igual que todo el hotel. El desayuno es bueno. La ubicación es muy buena cerca de restaurantes , bares, etc. y tambien cerca del lago Norman que es muy bello."

"Renovations are being completed and the upgrades are very nice!"

"Clean room Convenient to shopping Quiet"

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"I’m a repeat guest at this location. Staff is friendly, breakfast is delicious with amazing presentation and attentiveness. Rooms are comfortable, clean and the front desk does a great job at trying to accommodate request for room location, etc. Small touches to connect with guest and enhance experience such as the collection of rubber ducks (learned this during this stay), decor to highlight holidays, popcorn, fruit, coffee/tea available at all times. I love it here and it’s my home away from...

"Welcomed with open arms and professionality."

"Very nice and clean"

"Great staff!! Very friendly and helpful. Clean all around!!"

"Under construction. Difficult to locate and identify."

"The room was relatively clean. The toilet seat could stand to be replaced - it's the old paint covered wood kind, that had some of the paint worn down. There was something splattered on the wall behind the TV. The bathroom was clean and the sheets were clean. The bed was comfortable. Just needs some refreshing in general. Breakfast was the typical make your own waffle, cereal, toast, bagel, hot egg (artificial?) patties along with biscuits and sausage gravy. The pool was out of service, which...

"Room was clean, dont care for $100 deposit on room already paid for, and it takes 3-5 days for return of funds"

"Great stay and no problems"

"Good breakfast assortment"