Hoteller nær Baystate Medical Center

"Hele huset lugtede forfærdeligt parfumeret. Indretning og atmosfære var beklumret. Vi kunne ikke vente på at komme derfra. Morgenmaden blev serveret mellem 8:30 og 9:30, og endda lidt forsinket. Den blev serveret på en tallerken uden valgfrihed. Fed frenchtoast og noget opvarmet æble med kanel. Så godt som uspiselig. Der var noget havregryn i en krukke, men ikke noget at spise det med. Da vi bad om brød fik vi noget kedeligt brød med halvgammelt smør. Vi holder meget af steder med en hjemmelig...

"Very beautiful hotel.. i would stay there again 100%"

"Good stay "

"Hotel was fine but I was charged twice! "

"Excellent modern facility. Lots of options for things to do. Gambling, bowling, movies and plenty of food options."

"The main reason we chose this hotel was for the hot tub. We got up early to sit in the hot tub before heading into our day, but the pool/hot tub area doesn't open until 9 am. Checkout is at 11 am. Why can't this room be opened at 7 am? When we addressed this with the morning desk clerk, she was not very nice or understanding. Some compassion training would be helpful. And finally, I reserved this room through Expedia, paying for it In advance. When I checked out, the clerk charged me AGAIN...

"Great location and good money for your value!"

"Very good place to stay"

"Yes it was everyone was great !!!!"

"Clean Room"

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"Mange hurtige spisesteder tæt ved."

"Yes"

"Clean Room,Staff "

"Exceptionally clean bathrooms are very clean tons of towels and supplies staff is extremely nice and you can get stuff down at the front desk and charge it to the room which is very convenient but the best thing is they have a buffet style breakfast that is just to die for incredible absolutely 100% to die for!"

"Nice hotel. But I was surprised that breakfast wasn't free, unlike other hotels in the area. I visit Springfield often, and chose that hotel because of the location. In the future, I will stay somewhere that's less expensive and serves free breakfast. "

"Room was very clean, staff was friendly. "

"Choking “nonsmoking” (couldn’t even breathe normally because of the smell of smoke and weed), dirty room, used dirty bedding, dirty floors, dirty bathroom Staff is good, trying to be nice and helpful There was terrible noise upstairs all night, didn’t feel safe, had no rest "

"Great hotel!"