Hoteller i Bay Island

"Great, clean rooms, breakfast was delicious and staff were friendly."

"Hotel was clean most of the staff was very nice and kind had a mix up with expedia and the staff regarding our booking. The manager immediately figured it out but the staff member was a little rude about it.Please ensure your staff is kind and helpful to your paying customers or this may turn others off in the future."

"Great affordable place"

"Great place to stay"

"Nick was phenomenal! Rooms were so clean, bed was amazing!"

"Clean room, nice breakfast, free parking"

"I can get nit picky but I'm not going to. For the money this was a very quiet stay in a clean room with excellent owners who are super friendly. My only critiques are please have an outlet near the side of the bed to charge my phone and to offer stream service to log into rather than cable TV. The lights outside our room were so bright that my room never got dark and it made it difficult to sleep. I would stay here again when passing through Norfolk."

"Low water pressure, shower was lukewarm warm."

"THEY GAVE AWAY MY RESERVED AND PAID FOR ROOM TO SOMEBODY ELSE. I HAD NO ROOM. SINCE ALL THE LOCAL HOTELS WERE BOOKED, I HAD TO LEAVE TOWN."

"Easy access and privacy"

"Terrible staff"

"Great staff"

"Had blood on my cover in the room I was staying in , room 1712, had to find housekeeping to get service corrected. Took pic of"

"The AC vent had a kind of noise and during the night it had been very loud and made me feel uncomfortable, couldn’t sleep well."

"Great location. The hotel needs an upgrade. "

"Carpet in room was sticky, room was warm and AC was not cooling. Pillows were great and soft. Great location, MacArthur Mall closed weekend before we arrived... Having to pay for parking, not so great."

"Suite was huge and superbly equipped. Room and bath were spotless. Staff were friendly, kind and helpful. Property well located for easy access and proximity to food and services."