Hoteller nær Bay City Mall

"The room had an unpleasant smell. The room was not clean-stains on bedding, curtains and carpets. Windowsills had small dead bugs. Front desk employee tried to accommodate us but several rooms were the same. Will not return."

"The stay was excellent"

"I appreciate having a bathtub not just a shower"

"The location is convenient. The room had issues with bathroom, toilet can continually the shower had a very slow drain that left tub dirty. Our room faced the street had a lot of traffic noise."

"First and foremost the staff was exceptional. All helpful and checking in if we needed anything anytime we saw someone. Drink vouchers and buffet was an added perk we were not expecting. Walking distance to shops and other fun places. Short drive to boat ramp and Bronners. I recommend staying there as I would stay there again."

"Upon checking in, we were good, But the light above the sink flickered and the front staff came in & looked at it and then never did anything. The fan in the shower area was very loud and noisy.. there was a smell in the room that wasn’t pleasant. No turn down service (no biggie) and breakfast was just 1/10.. don’t recommend this place. Only stayed since it was close to where I needed to be."

"Overall this property is very dated and poorly maintained. Bathroom walls had staining, there was a clump of hair in the bath tub upon check in, the pillow cases were extremely wrinkled like they were balled up before being put on. Ice machine out of order, had to wait on front end staff both times we needed them for check in and again when key card wasn’t working. For how run down and crappy this place was in general I consider the price per night very over priced."

"Freshly renovated rooms. Great value for the cost."

"Na"

"Roomy parking - the grounds were well groom and clean"

"The staff was helpful and friendly. Having said that, I think that the owners were saving costs by skimping on the cleaning staff and budget. The hotel was not well maintained, and is in need of a good deep clean."

"Hot tub wasn't working, room had ac issues. Liked the location."

"This was my first stay in a Hilton Home2 Suites hotel and I was delighted with my room. It was spacious and bright and clean and had a great little kitchen that was well supplied with dishes and utensils. I loved the couch also- so much more comfortable than the usual hotel chairs. I’d definitely stay in this chain again if available on my travels."

"We stayed for multiple days. Housekeeping comes every other day. On the day they were supposed to clean our room, they emptied the trash, replaced our towels and halfway made one bed. We asked the front desk if they could revisit our room the next day and they ignored our request."

"We booked what we thought was a two queen pool side room like we had two years ago. The outdoor portion of the pool is now filled in and pool side rooms no longer exist but the pics on the website and on Expedia still show the outdoor pool. A regular two queen room was at least $25 less per night than the two queen pool side we had. It’s very misleading."