Hoteller nær Baumhoff Lake

"Finding out that the pool was closed the whole trip, which made this experience disappointing. I wish the hotel would send an update about this."

"Fantastic hotel! All our wedding guests stayed here! Loved the firer area on the patio for mingling & relaxing late in the evening! Only issue was the breakfast is not a buffet & the wait time was excessive for coffee & food! The staff were fantastic just likely when the hotel is full suggest adding extra kitchen help to accommodate timely service! Would recommend! It’s gorgeous!!!"

"Hot tub was not available"

"The location was great. Easy access on and off the highway with amenities close by."

"Location was great which is why we chose it, but, unfortunately it is really a dump. No amenities to speak of. Had to ask for a wastebasket. Only one towel. There were two of us. No Kleenex or cups. Floor and closet had some debris on it. Closet was bare walls that someone started to paint. Paint drips on the floor. Bed was ok. On the soft side, but comfortable. Pillows were terrible. Two pillows stuffed in one pillowcase to make a pillow. Lumpy and hard. I guess you get the idea! Would not...

"Room was large and included extra amenities. Dishes, frig, microwave, comfy bed, ok breakfast . I would return"

"When we got to the hotel we were told we did not have a room. They were sold out. 9 hits of driving to be told sold out. I even called them at 5pm telling them we would have a late arrival. Then called again around 10p told we did not have a room. Not happy had to stay in car not knowing the area. Hotels in the area were sold out"

"Friendly and hard working staff. Very clean and updated rooms. Pool and hot tub are well maintained. Continental breakfast was full of good options and also very clean. I’d definitely recommend booking this hotel"

"The room was clean, and the housekeeping service was spot on. The only drawback was dirty laundry in the hall for our first day at the hotel. Additional hooks in the bathroom would be useful. We were very happy with this nice hotel."

"Stayed here last minute because of a volleyball tournament in Grand Rapids. Due to a remodel of some sorts they didn't have any breakfast just small muffins and donut holes of some kind. Room was seemingly clean until the shower... Mold on the ceiling and shower curtain. The mini fridge was lukewarm at best so that was disappointing for our drinks being warm for the following full day of games. Staff was very friendly, pool and hot tub were decent. Didn't get very many channels on the TV in our...

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"It sufficed. We were there for 2 nights, but briefly. We were busy much of the time. Breakfast was too busy to go to. Went down the street and that was amazing"

"I am in a wheelchair, and as such, my only complaint is the odd set up for persons with disabilities to enter. One must wheel down past the actual front doors, which are stair assessable only, then enter a bit of covered area (which was by far the only real dirty and/or broken down looking space), then ride the elevator up and enter on the other side of the main foyer from the front desk. It wasn't such a big deal that I wouldn't stay again, but it was quite an annoyance. I believe a ramp...

"Excellent hotel. I will always recommend staying here."

"This hotel was so dirty. We had long black hair in the sink (my husband and I are blondes) Looked like blood marks on our wall. The hallways carpet was dirty and everything smelled. Wish we could have continued our trip instead of staying there. Total waste of money. The most disgusted hotel I have ever stayed at."

"For others’s planning to book here, there’s a reason it’s cheap besides it being a motel and not a hotel. When I did arrive there, there was a double shooting that happened 2 hrs before. My girlfriend and I did decided to cancel after the night passed since we didn’t feel safe but we did get refunded for the stay we booked. Staff was understanding since it was a rare occurrence but was told later by family members that it is a shady place to stay. Another thing, room doesn’t quite look like the...

"Friendly staff. Hot tub was broken and pool isn't heated along with average amenities. Great cleaning staff."

"Loved our stay and the location was amazing"