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Anmeldelser af Sleep Inn Baton Rouge East I-12

2.5 out of 5
Sleep Inn Baton Rouge East I-12
10332 Plaza Americana Dr, Baton Rouge, LA

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 413 af i alt 958 anmeldelser" "
Bedømmelse på 8 − Udmærket. 341 af i alt 958 anmeldelser" "
Bedømmelse på 6 − Okay. 115 af i alt 958 anmeldelser" "
Bedømmelse på 4 − Dårligt. 49 af i alt 958 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 40 af i alt 958 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room was nice and clean. Staff was helpful and overall a nice place to stay.
Overnattede 2 nætter i januar 2019
Svar fra Mike den 31. jan. 2019
Thank you for your comment. We appreciate your feedback.

4/10 Dårligt

Devan

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
First room we were checked into was still dirty. Fingernail clippings on the floor and carpet cleaner still in the room. Second room well like marijuana.
Overnattede 2 nætter i maj 2024
Svar fra Mikhil Patel den 25. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Baton Rouge East I-12. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Fremragende

Yascarli

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect
Overnattede 1 nat i maj 2024
Svar fra Jeet den 21. maj 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Udmærket

MsKay

Rejste med familie
Synes godt om: Rengøring, service og personale
Its always a peaceful stay
Overnattede 1 nat i maj 2024
Svar fra Jeet den 17. maj 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

jean-marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Jeet den 15. maj 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Udmærket

Gerd

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
T
Overnattede 1 nat i maj 2024
Svar fra Jeet den 13. maj 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Ivan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk was super helpful, breakfast was solid, room was nice enough for a brief stay. Walls were kinda thin and the ac took a bit to start working. Overall, it was affordable and cozy. Would stay again and higly recommend, especially if on a budget!
Overnattede 2 nætter i april 2024
Svar fra Jeet den 3. maj 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Rubildo Allen

Overnattede 2 nætter i juli 2023
Svar fra Jeet den 24. maj 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Gregory W

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The young lady that checked us in was very professional and helpful. Her name is Ciera
Overnattede 1 nat i april 2024
Svar fra Jeet den 28. apr. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Udmærket

Tiffany

Overnattede 2 nætter i april 2024
Svar fra Jeet den 17. maj 2024
Thank you for your business! We hope to see you again in the near future!

6/10 Okay

Laura

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring
The room we stayed in was not very clean. We actually had to request new sheets and remake our beds ourselves with them after finding dirt smudged on the sheets on one bed and cigarette burn holes in sheets on the other bed. The second floor hallway smelled like pot - thankfully the room did not. There was trash left on the floor beside one of the beds, hair stuck to the dryer, and weird stains on the walls. That room needs a major cleaning. We only stayed for a few hours overnight since we were on the road, so it met our needs for that at least. On the upside, the beds were comfortable, staff was nice, and breakfast was good.
Overnattede 1 nat i april 2024
Svar fra MINESH PATEL den 27. apr. 2024
Dear Guest:I am concerned about the Housekeeping problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.We accommodate many guests each evening, and we strive to make their stay a satisfying one. At this hotel, we strive to provide the best hospitality possible to our guests at all times. Therefore, it is disappointing to learn that you are unhappy.Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken. Please accept my sincere apology for any inconvenience the above issue(s) may have caused.We look forward to serving your future lodging needs.Sincerely,Minesh Patel

10/10 Fremragende

Jada

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms was nice .
Overnattede 2 nætter i februar 2024
Svar fra Jeet den 14. apr. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, faciliteter
Great stay.
Overnattede 1 nat i april 2024
Svar fra Jeet den 11. apr. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Chinel

Overnattede 2 nætter i januar 2024
Svar fra Jeet den 9. apr. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Udmærket

Kathy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I appreciated the last minute booking and getting me the best rate using my phone app. I would recommend more hooks and towel racks in the bathroom and in the room so you can hang clothes. Overall it was a great stay!
Overnattede 5 nætter i marts 2024
Svar fra Jeet den 7. apr. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Mildred

Overnattede 1 nat i marts 2024
Svar fra Jeet den 25. apr. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Juan

Synes godt om: Rengøring
Super nice
Overnattede 1 nat i april 2024
Svar fra Jeet den 4. apr. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Caleb

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wasn't afforded the option by management to waive non refund after I booked the wrong date. But I made the best of it, attended a concert, and slept here to avoid the long drive home.
Overnattede 1 nat i marts 2024
Svar fra Jeet den 12. mar. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

James

Overnattede 1 nat i marts 2024
Svar fra Jeet den 31. mar. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

OSCAR

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Jeet den 21. feb. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Udmærket

Marshall

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient to our destination. Staff was very friendly. Good breakfast foods. No restaurants close. Distressed Neighborhood.
Overnattede 2 nætter i februar 2024
Svar fra Jeet den 19. feb. 2024
Thank you for your business!

6/10 Okay

Diana

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The rooms are tiny but comfortable. The carpet in the room was dirty and even after they cleaned the room, it didn’t look like they vacuumed. We also had a lamp with a short that the cord would shock you. We told the front desk and nothing was done about it.
Overnattede 2 nætter i februar 2024
Svar fra Jeet den 19. feb. 2024
We sincerely apologize for failing to exceed your expectations with your room. Your satisfaction is important to us. Improvements will be made so that we can provide excellent service.

10/10 Fremragende

Tabitha

Hotel was clean and front desk was friendly.
Overnattede 2 nætter i februar 2024
Svar fra Jeet den 20. feb. 2024
Thank you for your business! We hope to see you again in the near future!

6/10 Okay

Deon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Jeet den 15. feb. 2024
We sincerely apologize for failing to exceed your expectations. Your satisfaction is important to us.

10/10 Fremragende

Coty

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Jeet den 13. feb. 2024
Thank you for your business!

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean Space and Comfortable with Amenities
Clean room and comfortable bed. The girl at the desk could not figure out why there was no stopper for the tub. I suppose since it was an accessible room that most persons used the shower instead. I ended up getting extra wash cloths and stuffing one in the tub drain. The choice of breakfast food was good and there were some hot entrees. We enjoyed our stay overall and found the location convenient to the interstate, restaurants, and other attractions in Baton Rouge.
Overnattede 1 nat i februar 2024
Svar fra Jeet den 11. feb. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Cavalle

Overnattede 1 nat i februar 2024
Svar fra Jeet den 11. feb. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Brent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was great
Overnattede 3 nætter i februar 2024
Svar fra Jeet den 9. feb. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Udmærket

Steven

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was convenient, price was right, bed was very comfortable, room was nicely appointed & breakfast was generous & tasty. We enjoyed our stay. Compliments to the staff. The only issue... the shower floor was very slippery when wet.
Overnattede 1 nat i februar 2024
Svar fra Jeet den 7. feb. 2024
Thank you for your business! We sincerely apologize for the shower floor being wet and slippery. Your satisfaction is important to us.

6/10 Okay

waynetta

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My daughter killed a roach on the wall. Smelled marijuana down the hallways and a lot of doors slamming throughout the night.
Overnattede 2 nætter i februar 2024
Svar fra Jeet den 5. feb. 2024
We sincerely apologize for failing to exceed your expectations with your room and your expierence at the hotel. Your satisfaction is important to us.

2/10 Forfærdeligt

Elizabeth

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Terrible experience. Air conditioning was not working. Maintenance took 3 hours to check it out. Maintenance guy said he will start working on it and he didn’t, he started working on something else. That pissed me off so I Got a new room. Sheets weren’t changed, they were stained from the previous customers that stayed in the room. Shower wasn’t cleaned, there was hairs.
Overnattede 2 nætter i februar 2024
Svar fra Jeet den 4. feb. 2024
We sincerely apologize for failing to exceed your expectations with your room and customer service. Your satisfaction is important to us.

10/10 Fremragende

Alton, New Iberia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Jeet den 3. feb. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Udmærket

Charlene

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Good value
Great price. Room could use vacuuming around edges. Comfortable bed but holes in comforter. Helpful friendly staff
Overnattede 1 nat i januar 2024
Svar fra Jeet den 31. jan. 2024
Thank you for your business! We sincerely apologize for the holes in the comforter. Your satisfaction is important to us. We hope to see you again in the near future!

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staffing was excellent. We was checked in quickly and staff informed us of all we needed to know and we were on our way to the room. Had no issues and room was great
Overnattede 1 nat i januar 2024
Svar fra Jeet den 23. jan. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Udmærket

Octavia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Jeet den 8. jan. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Bernell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Jeet den 8. jan. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Ashley

Overnattede 1 nat i januar 2024
Svar fra Jeet den 8. jan. 2024
Thank you for your business! We hope to see you again in the near future!

2/10 Forfærdeligt

Espy

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sleep Inn
Ac in 1st room didn’t work so we got moved to another room the 2nd room we went to had roaches when we got back into the room
Overnattede 2 nætter i december 2023
Svar fra MIKE den 7. jan. 2024
I am concerned about the roaches problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken. Please accept my sincere apology for any inconvenience the above issue(s) may have caused.

10/10 Fremragende

Jaime

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente
Overnattede 1 nat i januar 2024
Svar fra MIKE den 7. jan. 2024
WE THANK YOU FOR YOUR BUSINESS!

2/10 Forfærdeligt

Lloyd J

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Filthy bathroom floor and no hot water and they refused to give a refund!
Svar fra MIKE den 7. jan. 2024
I am concerned about the Housekeeping problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken. Please accept my sincere apology for any inconvenience the above issue(s) may have caused.

2/10 Forfærdeligt

Marcus

Rejste med partner
Synes ikke om: Service og personale
My wife and I discovered a red blood like spot on our sheets and after many attempts to get a hold of the manager we never got any communication about this safety issue. The housekeeping staff was very unprofessional and should be more vigilant of potential safety hazards.
Overnattede 2 nætter i december 2023
Svar fra Jeet den 7. jan. 2024
We sincerely apologize for failing to exceed your expectations with your bed and housekeeping. Your satisfaction is important to us. Improvements will be made so that we can provide excellent customer service.

8/10 Udmærket

Kathleen L

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable hotel but hard to find
Nice enough room, clean and comfortable. But we had a lot of trouble finding the place. It is down a long service road, that has several hotels/motels on it, and then curves around behind them. We thought we had reached the road's end at another motel, and assumed our GPS had led us astray. After wandering around in the dark and rain, we called the hotel. The young woman didn't seem to know the landmarks in her own town when we described where we were (turns out we were just a couple of blocks away). Finally after we persisted with multiple questions, we got enough info from her to realize we had been on the correct road, but needed to keep following it past the other motel. To her credit, the young woman did apologize, when we got there, for not being better at giving directions. But I would think a hotel that is down a service road with no signs anywhere on the main road should make a point of training its desk personnel in how to help lost tavelers find them. And maybe invest in a big sign on the main road pointing folks in the right direction. Without GPS, we would have had no shot of finding the place.
Overnattede 1 nat i december 2023
Svar fra Jeet den 1. jan. 2024
Thank you for your business! We sincerely apologize about the difficulties locating the hotel. We hope to see you again in the near future!

8/10 Udmærket

Melissa, Del Valle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A
Overnattede 1 nat i december 2023
Svar fra Peter den 24. jan. 2024
Thank you for your stay. See u again.

10/10 Fremragende

April

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean room and comfortable bed!
Overnattede 1 nat i december 2023
Svar fra Jeet den 31. dec. 2023
Thank you for your business! We hope to see you again in the near future!

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Sleepless at the Sleep Inn
Besides having to try and sleep in a room that had been smoked in, our vehicle was vandalized. First of all, the staff was very nice. After checking in, we walked into the room and it had a strong smell of cigarette smoke in a non smoking room. The desk clerk kindly gave us another room. Unfortunately the second room also smelled like smoke but not as strong. The previous guest covered the smoke detector as not to set it off while they smoked in the room. See photo for details. After a not so good night sleep (after 12 hours on the road) we woke up to see that our vehicle had been vandalized. It goes without saying that hotel stay ended up putting a damper on our vacation. We spent a portion of our vacation over the new years weekend trying to get our vehicle fixed enough to get safely back to South Carolina. Absolute Bummer!!!
Vehicle vandalized in hotel parking lot.
Plastic bag covering smoke detector
Overnattede 1 nat i december 2023
Svar fra Jeet den 30. dec. 2023
We sincerely apologize about your room and your vehicle. Your satisfaction is important to us. We will use your feedback to make improvements.

10/10 Fremragende

Nan

Overnattede 1 nat i december 2023
Svar fra Jeet den 31. dec. 2023
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

ROXANN, SAN ANTONIO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Jeet den 25. dec. 2023
Thank you for your business! We hope to see you again in the near future!

10/10 Fremragende

Christopher

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i december 2023
Svar fra Jeet den 25. dec. 2023
Thank you for your business! We hope to see you again in the near future!

6/10 Okay

Nerissa

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Jeet den 25. dec. 2023
Thank you for your business! We hope to see you again in the near future!

6/10 Okay

Hisini

Overnattede 1 nat i december 2023
Svar fra Jeet den 31. dec. 2023
Thank you for your business! We hope to see you again in the near future!