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Anmeldelser af Bateau Bay Hotel

2.5 out of 5
Bateau Bay Hotel
65 Lumby Drive, Bateau Bay, NSW

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 35 af i alt 160 anmeldelser" "
Bedømmelse på 8 − Udmærket. 75 af i alt 160 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 160 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 160 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 160 anmeldelser" "

7,4/10

Rengøring

8,4/10

Service og personale

7,2/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Yanti

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Affordabla Basic standard room hotel at the moment, as upgrading is on it's way. Friendly staff easy check in/out, the restaurant next to it was fabulous the only big problem only the car park for hotel guests which we had to parking our car away from our room, because of restaurant customers take the hotel guest carpark. they should marking few spots for guests only park their cars. The rest is good would be back and stay again
Overnattede 2 nætter i april 2024

6/10 Okay

Shady

Forretningsrejsende
Synes godt om: Service og personale
There were construction work and was so noisy early in the morning
Overnattede 1 nat i marts 2024

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Air conditioning was great on hot night
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Kelsey

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

6/10 Okay

Samantha

Rejste med partner
Synes godt om: Service og personale
Property around undergoing construction, staff wonderful.
Overnattede 1 nat i januar 2024
Svar fra Bateau Bay Hotel den 4. feb. 2024
Thank you Samantha!

10/10 Fremragende

Ray

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is the perfect stop over travelling to the north coast I booked this place last minute. For the price it's actually not bad. There's comfy clean beds, toilet and shower private in your room. A bar fridge, kettle, coffee and tea. Remember bring yoir own shampoo hair products etc. There is no microwave, plates or hairdryer. Again for the price it was good for.a.one night stop over. I have paid hundreds of dollers a night and never had a microwave or plates in a room. Just to point that out. Plenty of towels and soap though. Thanks Bateau Bay Hotel
Overnattede 1 nat i januar 2024
Svar fra Bateau Bay Hotel den 15. jan. 2024
Thank you for your review Ray! We look forward to seeing you again soon.

4/10 Dårligt

Hanlin

Rejste i en gruppe, Rejste med familie og småbørn
Reasonable cleaning with basic facilities for a short stay. But there are small insects came into beds which were annoyed. The worst part was early construction next to the rooms. All my friends had to wake up early due to the noise.
Overnattede 1 nat i januar 2024
Svar fra Bateau Bay Hotel den 15. jan. 2024
Thank you for your feedback and our apologies for the inconvenience. We'll pass it onto the team for review.

6/10 Okay

Antonio

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Borderline
Reasonable price for a basic room. OK linens and towels, aircon and kettle and few packets of coffee, tea and milk. Restaurant and bottle shop next door. The staff at the bottle shop / check in is friendly. Good location, quiet, easy to find and has a very large carpark. A short drive to the beaches and shopping centre. The room is a bit small, the outdoor sitting area at the back of the room is blocked off by construction fencing, and the front area too is blocked off. The furniture and the toilet/ bathroom are outdated, odours linger, the dark carpet feels dirty, and the fridge is rusty, its door is banged up and the freezer is so thickly frosted up. The housekeepers didn’t turn up for day 2 so I had to ask for replacement towels when we got back. I requested for housekeeping for day 3 but they missed tidying up the bed. However, for this price, I'd be unreasonable to expect a pristine place. I hope the ongoing renovations work well to improve the property when I come to the area again next summer.
Overnattede 3 nætter i december 2023
Svar fra Bateau Bay Hotel den 15. jan. 2024
Thank you for your feedback

10/10 Fremragende

Karen

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For the budget price to stay here I thought it was excellent. Roomy, shower pressure fabulous and beds comfy. There is renovations going on but i was in a room further away so it really wasn't a problem. Handy location too.
Overnattede 2 nætter i december 2023
Svar fra Bateau Bay Hotel den 15. jan. 2024
Thank you for your review!

6/10 Okay

Laurie

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

8/10 Udmærket

Keith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
once the renovations are complete this will be a fantastic place to stay
Overnattede 1 nat i november 2023
Svar fra Bateau Bay Hotel den 15. nov. 2023
Thank you for the review!

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023

4/10 Dårligt

Steve

Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room was comfortable enough but despite the information stating that there was WiFi in all rooms, it was broken & switched off. Also the info said there was a restaurant but it was closed for rebuilding. It was not stated that the place was being rebuilt and the builders woke me earlier than I would have liked. When I took the staff to task, they blamed it on Wotif, saying they had emailed to advise. The hotel emailed me a confirmation and failed to warn of these reductions in their service so I didn't accept their feeble excuse. I have been asked to advise a friend of a suitable place to stay in this area, so needless to say I did not recommend here!
Overnattede 1 nat i oktober 2023

6/10 Okay

Nathan

Overnattede 1 nat i oktober 2023

4/10 Dårligt

Christine

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It was not obvious where to check in. It should have been listed as being next to a construction site. No view. Good for someone passing through that just needs to sleep overnight.
Overnattede 1 nat i september 2023
Svar fra Bateau Bay Hotel den 3. okt. 2023
Thank you for the feedback Christine, we have passed this onto management :)

8/10 Udmærket

Margaret

Very basic but clean and cheap.
Overnattede 1 nat i september 2023
Svar fra Bateau Bay Hotel den 3. okt. 2023
Thank you for your review Margaret!

6/10 Okay

Matthew

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It is ok for a bed for the night, nothing more. Currently a construction site while under renovations, which I was unaware of.
Overnattede 1 nat i august 2023
Svar fra Bateau Bay Hotel den 3. okt. 2023
Thank you for your feedback Matthew

10/10 Fremragende

Brittany

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Really nice staff, clean and reasonably priced
Overnattede 1 nat i august 2023
Svar fra Bateau Bay Hotel den 3. okt. 2023
Thank you for your review!

8/10 Udmærket

Julie

Great location and room for the price.
Overnattede 2 nætter i juli 2023

6/10 Okay

Sarah

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Kylie

Synes godt om: Rengøring, service og personale
There was construction site outside the the apartment. Work started at 8am Saturday. Nothing on Sunday. View from room was dirt trenches. Would stay again when work has finished.
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Karen

Synes godt om: Rengøring, service og personale
Everything was good re the stay. Wotif unfortunately hasn’t reimbursed me for a prior cancellation that needed to be reimbursed
Overnattede 1 nat i juli 2023

10/10 Fremragende

Richard

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Late check in was convient. Under construction when stayed so hard to review accurately. All in all, happy with stay.
Overnattede 1 nat i juni 2023
Svar fra Bateau Bay Hotel den 10. jul. 2023
Thank you for your feedback Richard!

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We always stay there..so convenient and reasonable
Overnattede 2 nætter i juni 2023
Svar fra Bateau Bay Hotel den 10. jul. 2023
Thank you Margaret! We look forward to seeing you again soon!

10/10 Fremragende

Virginia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good.
Overnattede 1 nat i juni 2023
Svar fra Bateau Bay Hotel den 10. jul. 2023
Thank you for the review Virginia!

6/10 Okay

Mary

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We were not told there was renovations happening,so there was meals
Overnattede 2 nætter i maj 2023

4/10 Dårligt

Denis

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We realize the property is budget accommodation and renovations were happening at the adjourning hotel. We woke Friday morning to no hot water for the shower then at 8.30 am no water in the room at all.

8/10 Udmærket

Peter

Rejste med partner
Synes godt om: Service og personale, faciliteter
The rooms are basic but comfortable, and at a very competitive pricing. Hotel has good food and a friendly atmosphere.
Overnattede 2 nætter i april 2023
Svar fra Bateau Bay Hotel den 2. maj 2023
Thank you for your review Peter!

8/10 Udmærket

Martin

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2023
Svar fra Bateau Bay Hotel den 2. maj 2023
Thank you Martin!

8/10 Udmærket

Karen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good alround
Overnattede 2 nætter i april 2023
Svar fra Bateau Bay Hotel den 17. apr. 2023
Thank you for the review!

8/10 Udmærket

Ronda

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i april 2023

8/10 Udmærket

colleen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Adequate for needs
Room was clean.A face washer would have been nice.The small milks provided maybe should have been in fridge as the one I used curdled my coffee.However for the price paid the room suited its purpose and the meals at the hotel was great
Overnattede 1 nat i april 2023
Svar fra Bateau Bay Hotel den 17. apr. 2023
Thank you for the feedback Colleen! We've passed this onto management for review and hope to see you again soon!

8/10 Udmærket

Julie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value for money. Parking right in front of room, window looks out over grassed area. Comfy bed. Will stay there again.
Overnattede 2 nætter i april 2023
Svar fra Bateau Bay Hotel den 13. apr. 2023
Thank you for your feedback Julie, glad to hear you enjoyed your visit and we look forward to welcoming you back again soon!

8/10 Udmærket

lesley

Overnattede 6 nætter i marts 2023

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Being part of the BB Hotel meant great parking, good food that I could order by phone to walk over and pick up, comfy bed and nice little outdoor terrace right off my room overlooking a grassy area with birds and fresh air! I’m booked in again for multiple times as I’m in transition of living accommodations. Looking forward to it!
Overnattede 2 nætter i april 2023
Svar fra Bateau Bay Hotel den 13. apr. 2023
Thank you for your feedback Julie! See you again soon!

6/10 Okay

Neil

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2023

8/10 Udmærket

Leanne

Overnattede 1 nat i marts 2023
Svar fra Bateau Bay Hotel den 13. apr. 2023
Thank you for the review Leanne!

10/10 Fremragende

Weijie

Overnattede 1 nat i marts 2023
Svar fra Bateau Bay Hotel den 13. apr. 2023
Thank you for the wonderful review!

8/10 Udmærket

Patricia

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was ok
Overnattede 3 nætter i marts 2023
Svar fra Bateau Bay Hotel den 20. mar. 2023
Thank you for your review Patricia!

10/10 Fremragende

marilyn

Synes godt om: Rengøring, service og personale
The staff are lovely The room was very clean & opens on parkland where you can sit outside your door. Nothing glamorous but don’t be fooled. Has a good & very popular bistro too! I recommend!
Overnattede 1 nat i februar 2023
Svar fra Bateau Bay Hotel den 6. feb. 2023
Thank you for your wonderful review Marilyn! Hope to see you again soon :)

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The cost was very low…good shower, comfy bed. That’s all I needed and that’s what I got. Good pub attached!
Overnattede 1 nat i januar 2023
Svar fra Bateau Bay Hotel den 31. jan. 2023
Thanks for your review Michael! Glad you enjoyed your visit.

8/10 Udmærket

Michael G

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2023
Svar fra Bateau Bay Hotel den 20. mar. 2023
Thank you for your review Michael!

8/10 Udmærket

lavinia salve

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to everywhere at an excellent price
Overnattede 2 nætter i januar 2023
Svar fra Bateau Bay Hotel den 31. jan. 2023
Thank you for your review!

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overall it was good. Clean, tidy, had everything we needed for an overnight stay. For the price it was great in comparison to other prices. It's a bit older but well maintained. Some minor issues were old soap not cleaned off in the showers, the air con wasn't great in one room - not sure if it's faulty. But probably the most annoying thing was that I had to check in in the bottle shop and wasn't aware of that and no signage, so I had to walk around and ask a couple of the other staff before I figured out where to go.
Overnattede 1 nat i januar 2023
Svar fra Bateau Bay Hotel den 31. jan. 2023
Thanks for taking the time to provide your feedback! We have passed this onto management.

8/10 Udmærket

Jenny

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room spacious and clean. Nice white sheets and towels.Good location and next to hotel with easy access to food and drink. Need to update bathrooms. Very old
Overnattede 3 nætter i december 2022
Svar fra Bateau Bay Hotel den 10. jan. 2023
Thanks for your feedback Jenny!

8/10 Udmærket

Vanessa

8/10 Udmærket

Helen

Rejste med partner
Synes godt om: Service og personale
Spacious room with ensuite. Good size fridge. Nice small outdoor area. The bar/hotel next door was convenient for a drink and/or dinner. Easy parking right outside our door. Could do with a good clean, especially the bathroom.
Svar fra Bateau Bay Hotel den 16. dec. 2022
Thank you for your feedback Helen!

6/10 Okay

Richard

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
Good for the price point 😉
Svar fra Bateau Bay Hotel den 16. dec. 2022
Thank you Richard!

4/10 Dårligt

brent

Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
room was dirty crumbs on seat from previous people soap dish broken
Overnattede 2 nætter i november 2022
Svar fra Bateau Bay Hotel den 16. dec. 2022
Thank you for your feedback Brent, we have passed onto management for review!

10/10 Fremragende

Jimena

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is perfect. It has all we need.Thanks.
Overnattede 1 nat i november 2022
Svar fra Bateau Bay Hotel den 16. dec. 2022
Thanks Jimena! Hope to see you again soon!