Har Grand Eska Hotel & Suite en pool?

Ja, dette overnatningssted har en indendørs pool og en børnepool.

Er Grand Eska Hotel & Suite et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Grand Eska Hotel & Suite ?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Grand Eska Hotel & Suite ?

Indtjekning fra kl. 14.00 til kl. 00.00. Sen indtjekning er mulig i et begrænset tidsrum.

Tilbyder Grand Eska Hotel & Suite shuttletransport til lufthavnen?

Ja, der er lufthavnstransport, der afgår fra kl. 07.00 til kl. 21.00 (efter anmodning). Der pålægges et gebyr på 168000 IDR pr. køretøj.

Hvor ligger Grand Eska Hotel & Suite ?

Dette hotel med spa ligger i Batam, kun 2 km fra Nagoya Hill Mall og Harbor Bay Færgeterminal. Derudover ligger Grand Batam Mall og BCS Mall ca. 3 km derfra.

Grand Eska Hotel & Suite : Anmeldelser, tilbud og billeder 2025

8/10 Udmærket

Zee Lin

19. aug. 2025

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

Room is small for single bed and room’s sound proof not so good can hear from outside . Toilet is small . Overall still ok for double room . Lobby and restaurant are good

Overnattede 1 nat i august 2025

8/10 Udmærket

Eddie

Rejste med partner

27. apr. 2025

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Overall the facade & staff service is good. But the room’s air con need major improvement. Need to use a hand held fan for the whole night to stay cool.

Overnattede 1 nat i april 2025

8/10 Udmærket

Verificeret rejsende

9. aug. 2024

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Overnattede 1 nat i august 2024

2/10 Forfærdeligt

Seah

15. jun. 2024

Room and toilet were small. TV not clear. Air cond was not cold. Bfast was bad and dinning place was small. No welcome drinki upon check in

Overnattede 1 nat i juni 2024

6/10 Okay

Nona

14. jun. 2024

Synes godt om: Rengøring

No water was available in the toilet.

Overnattede 1 nat i juni 2024

8/10 Udmærket

Daryl Keen Hoong

Rejste med partner

26. maj 2024

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter

The romantic suite setup was elegant and clean, great for couple stay. Will be more enjoyable if bathrobes are provided. The breakfast selection was good but some food quality can be improved. Downside is location, shopping area is not in walking vicinity, but transportation like grab is very available.

Overnattede 2 nætter i maj 2024

8/10 Udmærket

Sriram

Rejste i en gruppe

22. apr. 2024

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Wonderful staff who make it worth returning to

Overnattede 1 nat i april 2024

8/10 Udmærket

Sriram

8. apr. 2024

Synes godt om: Rengøring, service og personale

Overnattede 1 nat i marts 2024

10/10 Fremragende

Abhishek, Kuala Lumpur

Rejste med partner

8. apr. 2024

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

This was my first time staying at this property and I must say that it deserves the word 'Grand'!! All the hotel staff were really professional, friendly and always smiling with full of energy all the time. I did face some challenges in communicating with some staff members due to language barrier as I noticed that only the front desk staff was good in English.... But this didn't cause me any issues since I used Google translator. Even though some were not able to understand English, but still they were very eager to help and tried to communicate well. The room that I took was very nice and comfortable but was very dark due to the dark colour scheme on walls and furniture. But it might suite to others as we all have different taste. Breakfast buffet was OK and not that fancy. I loved the 24x7 open Bar that serves most of the popular alcoholic drinks. Overall, I am glad that I stayed here and later wished that I should have stayed more. Definitely, it will be my first choice on my next trip to Batam and this time I will request for bright coloured room. Cheers!!

Overnattede 1 nat i marts 2024

10/10 Fremragende

Sriram

Rejste i en gruppe

1. apr. 2024

Synes godt om: Rengøring, service og personale

A nice looking and clean hotel with friendly staff. Definitely would stay here again.

8/10 Udmærket

Shahul Hameed

Rejste med familie

10. mar. 2024

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Overnattede 1 nat i marts 2024

4/10 Dårligt

Kaith

Rejste med familie

18. feb. 2024

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter

We book a room for 3 persons and it said multiple beds. When we checked in, we were shocked to find that there was only one king size bed for the 3 of us. I wanted to talk to the manager regarding this issue but was told the manager was not around and we were not allowed to change room. I remembered from the photo it was a big room with bathtub but the room was so small with no wardrobe, no place to walk and no place to put our luggages. It was a very small room. The room was too small for 3 persons to stay. The condition of the room was quite bad. Flooded every time we bathe, tap leaking, showers were almost dropping off and dangerous to bathe there. I highlighted these issues to the hotel but all these issues were not rectified and we were not allowed to change room. We suffered for the 5 nights there as we were all cramped up on only 1 bed. No place to walk and to hang our clothes. Not recommended and I hope Expedia can take note of such issues. If we have known that the room is so small, I would have cancelled my reservation with grand Eska and book another hotel which offers better and bigger rooms. It was quite a disappointing experience there.

Overnattede 5 nætter i februar 2024

10/10 Fremragende

Verificeret rejsende

14. feb. 2024

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

Patrick

Rejste med partner

11. feb. 2024

Synes ikke om: Overnatningsstedets tilstand og faciliteter

The sink in the bathroom was so small with no space at all to put rinsing cup, toothbrush, toothpaste etc There wasn't enough space to put a bottle of hand wash so much so as after toileting, have to get body bath from the cubicle section to wash hands. There were only two hangers for hanging our clothing to air etc. Each time after housekeeping, they did not replace any toilet rolls too. There is no bench to put our luggage on to retrieve clothes etc. As for the lifts, the button to keep the doors open when exiting do not seem to be working well so much so that the doors closed within a minute after we were in the process of moving out of the lift. This happened multiple times already. The chair in the room also has a leg that is a bit loose which is dangerous if it falls out one day and can cause the person sitting on it to get injured. The breakfast spread is not fantastic and both the coffee and tea has a very strong smell too. The hotel lobbies and room itself also has a very strong smell when we first checked in. Eg like musty smell?

Overnattede 3 nætter i februar 2024

4/10 Dårligt

kenny

Rejste med familie, Rejste med familie og småbørn

3. jan. 2024

Synes godt om: Service og personale

Synes ikke om: Rengøring, faciliteter

Bad experience as a family getaway hotel. Room dirty. Pillow smelly. Many silver fish on the wall. Room smell mouldy but the staff managed to get us new room only the next day. This causes us to have flu and headache for the rest of the days. Breakfast varieties limited. Lift seems like going to breakdown. Guess the only pleasant thing is that the staffs are polite. Overall not recommended.

6/10 Okay

Terry

25. dec. 2023

Overnattede 2 nætter i december 2023

8/10 Udmærket

Ernie

Rejste med partner

19. dec. 2023

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

Synes ikke om: Faciliteter

Corridors claustrophobically narrow, the room was tiny. However the main issue was the design of the toilet. Completely impractical. Long toilet with no extractor fan or ventilation. Shower stall at one end, and the only towel rack at the far end over the toilet bowl. No hooks or anything for your towel when showering. Have to walk to the other end to retrieve. The shower stall glass is also woefully inadequate. Simply too narrow to stop more than half the spray deluging the toilet floor. Staff were well trained and polite. Also offered transport to us as needed. When we checked out, their drivers were out, so they called a Grab car to the harbour for us. Very nice touch

Overnattede 1 nat i december 2023

8/10 Udmærket

NUR SHAM

Rejste med familie

11. dec. 2023

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Grand Eska short getaway review

Hotel is refurbished from an old hotel. Some upgrade works are still ongoing. Facilities & cleaniness can be further improve. Hotel staff are friendly & helpful 👍 Massage facilities are quite good 👍👍

Overnattede 2 nætter i december 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie

7. dec. 2023

Synes godt om: Rengøring, service og personale

Nice spa and beddings

Good option for in-house spa services - not to be missed! Customer service is as great as always (high Indonesian standards).

Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

Malva

8. okt. 2023

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

Overnattede 1 nat i oktober 2023

8/10 Udmærket

CHOOWON

Forretningsrejsende

20. sep. 2023

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter

Overnattede 2 nætter i september 2023

8/10 Udmærket

Mark

Rejste med familie

4. sep. 2023

Synes godt om: Rengøring, service og personale

Property is situated at a location that’s not convenient for us to walk around. Rooms are fairly clean despite the property is under going renovations. Staff are all very friendly & helpful.

Overnattede 2 nætter i september 2023

10/10 Fremragende

Alyanna

Rejste med partner

26. jul. 2023

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

Loved the aesthetic of the property, modern and stylish. Staff are very friendly and accommodating! Bed was comfy. Would stay here again :)

Overnattede 2 nætter i juli 2023

6/10 Okay

Martha

Rejste i en gruppe

3. jul. 2023

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

Poor description in the room type.

Through hotels.com website, we booked a Standard Room with Multiple beds and selected 3 Adults for S$68.50/night. It was too good to be true. Upon check-in, the hotel front desk told us the room is 1 King size bed. I told them my booking was for 3 Adults so it is impossible for us to squeeze into 1 bed. Moreover, the room type selected was Standard Room MULTIPLE BEDS. It is common sense that when I have 3 adults in the booking, 3 beds should be assigned to me! He then told me that in that case, they have a room with 2 single bed but I need to pay S$28.14/night for the 3rd bed! My friends and I do not want to continue this argument to spoil our vacation and we accepted. I am utterly unhappy how we were "exploited".

Overnattede 1 nat i juni 2023

8/10 Udmærket

S

21. jun. 2023

Overnattede 2 nætter i juni 2023

Grand Eska Hotel & Suite

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