Hoteller med pool i Bassett

"Very helpful"

"Guests in the room above ours allowed their children to run, jump and stomp around their room at all hours of the night. Hotel staff were unable to control the situation. Lost the entire night of sleep. The next morning the hotel manager was non apologetic and close to being rude. I’ve stayed in this hotel for years (family in the area) and I’m very disappointed."

"I had cockroaches in my room."

"Our room smelled like a sewer. I believe it was coming from the drain in the shower. We also found a large spider and roach in the bathroom. The lady at the front counter was VERY rude when I went to check out this morning. She said she received several phone call complaints about our dogs barking and didn't have a phone number to call us. We stepped out for less than an hour for breakfast and I have an Expedia account that should have my phone number attached, not to mention they should have...