Hoteller i Basehor

"Customer service was very poor, The tv didn’t work and we kept asking for help and no one came and they wouldn’t switch rooms. Very frustrating and disappointing. "

"Nice and clean, friendly staff Dog barking for a bit late at night but otherwise good stay "

"Clean and functional. Only issue was low pressure in the shower. The pool was closed until warmer weather. The continental breakfast is small but acceptable. Convenient location to restaurants, stores, and interstates/highways. Friendly and helpful staff."

"Very good clean room and the breakfast bar was one of the best I've seen. Elevator was out of service this time."

"Coffee shop right across the street. Great space for visiting and relaxing upstairs"

"I checked in, they gave me a key for a room that was occupied. Embarrassing. then I got moved up to 3rd floor. Next morning the elevator is out and I have to lug my bags, purse, coffee thermos and sack of snacks down the stairs. I am alone and 74 years old. Not a great experience. "

"The good news: Guadalupe and her kitchen staff were very friendly and helpful. She made the biscuits from scratch and was constantly checking to see that all was good. The room was missing a remote for the TV, a hair dryer, and a coffee pot. The guy at the desk in the lobby in the evening made no effort to help. The only thing replaced during our 2-day stay was the hair dryer."

"Ok"

"Breakfast was fresh. Shuttle was so helpful back and forth to the airport. Great pizza restaurant in the Hilton next door. "

"Staff was friendly and helpful. Room was good and breakfast was good!"

"Ice machine a long way from room. Coffee from a machine was not very tasty. The shower was difficult to shut off,had to call maintenance.Breakfast was middle of the road."

"Nice setup to the room, clean, polite/helpful staff. Breakfast was plentiful. Overall, great for the price point. If I’m ever back in that area, I will absolutely stay here again!"

"Very clean place and organized "

"Our first room was dirty. Someone’s dirty socks on the floor & hair on floor in bathroom. Was lucky they had another room to switch us to. The next room had a wet floor after the rain, not sure if leaked through window or ac unit. Breakfast at 7am was already running out of food, Will not stay again or recommend."

"Nice Staff with Airport shuttle option. "

"Extremely clean compared to other Holiday Inn Express hotels I’ve stayed in."

"Staff was friendly and accommodating. Rooms were clean, comfortable and spacious."