Hoteller med alt inklusive i Barlavento

"We had a nice stay for a week. Clean rooms, nice buffet, good coffee. A special thank you, for the waiter, Jose, who gave us good service - say hi to him from the greenlandic family 🇬🇱 Unfortunately the were som employers at the spa area, who didn’t new that the inside pool was free of charge because of the reconstruction. We therefore payed 2 times for the inside pool area, which should be free for use when it is an all inclusive resort. Why isn’t that meantioned when we are doing a reservation? "