Terrasse/gårdhave
Tjek tilgængelighed

Anmeldelser af Sir Victor Hotel, part of Sircle Collection

5 out of 5
Sir Victor Hotel, part of Sircle Collection
Rossello 265, Barcelona

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 392 af i alt 642 anmeldelser" "
Bedømmelse på 8 − Udmærket. 194 af i alt 642 anmeldelser" "
Bedømmelse på 6 − Okay. 38 af i alt 642 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 642 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 642 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2018
Svar fra Júlia Miró, Guest Relations den 6. nov. 2018
Dear Guest, Thank you for taking you time to let us know your opinion. We hope to see you again the next time you visit barcelona! Kind Regards, Júlia Miró Omm Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Nice location,but not a 5 star.
It was nice,the room was a bit special decorated,didnt like the lightning in the room.And the light in the hall was very dark,not cool,but ok.The staff is a bit slow,service is average.Wouldnt call it a 5,but more as a 3-4 star.
Dear guest, First of all, thank you so much for choosing Hotel Omm for your stay in Barcelona. However, we do apologize for not being within your expectations due to the inconveniences that you could have during your stay with us. We work every day for improve our services. Yours sincerely. Ricard Casimiro General Manager

10/10 Fremragende

Lena bisgaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent komfortabelt og skøn mad i alle prisklasser
Fantastisk hotel og service i top. Den ligger dejlig centralt. Eneste minus, var den manglende håndvask på toilettet og turen gennem stuen til badeværelse nr 2 for at få vasket hænder. En nespresso maskine på værelset ville være et ekstra plus :-) Vi komme helt sikkert igen

10/10 Fremragende

Flemming, Hellerup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et super tjekket hotel
Hotel OMM er et super tjekket hotel, med fantastik cool omgivelser.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt Hotel
Super Hotel og med den service der kan forventes, dejlig beliggenhed.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Great hotel but a little used. It wouldnt keep me away next time. But I only took it due to the price this time. Normally it cost 3-400 euros a night and that is too expensive.

8/10 Udmærket

Jess, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Hotellet er generelt et super hotel. Dog er værelserne en smule slidte og trænger til en kærlig hånd. Super god bar og selvfølgelig Michelin redtaurant.

10/10 Fremragende

Per G, Frederiksberg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Serviserende personale
Flot servic

10/10 Fremragende

Anders

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Solid kvalitet
Venlig, service-minded personale, der var meget hjælpsomme med bla. opbevaring af bagage og adgang til badeværelse/spa mens jeg ventede på mit værelse. Indcheckning kl. 15 er lidt vel sent, but then again - man checker ikke ud før 12. You win some, you lose some... Wifi virkede upåklageligt og med hæderlig hastighed, spa er fint og roligt, tagterrassen perfekt til en drink om eftermiddagen eller om aftenen. Fredag aften spillede en DJ lidt til omkring midnat. Poolen på taget er ikke egnet til decideret svømning, men fin at svale sig i. Alt i alt absolut anbefalelsesværdigt.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Birgitte, Valby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

L, Vedbæek, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super stemningsfyldt
Dejligt hotel med hjælpsomt personale. Skøn launge med dejlig stemning og skønne drinks. Dejlig restaurant og tag terasse. Beliggenhed i top lige ved siden af de vigtigste sights.

2/10 Forfærdeligt

suveen

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Jordi den 15. jan. 2024
Dear Suveen,I apologize if your experience at Sir victor did not meet your expectations. I would really appreciate if you could contact me giving some details about the issues you had during your stay.Kind regards,Jordi IsernGeneral Manager

10/10 Fremragende

wijnand andre van

Overnattede 3 nætter i december 2023
Svar fra Fer den 13. feb. 2024
Thank you for this wonderful score Andre!We are glad you enjoy your stay with us.Kind regards,Sir Victor Team

8/10 Udmærket

benjamin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family trip review
Overall we enjoyed staying here but there are a few things to note that I wish I had known before booking, especially if travelling with a family. Pros - really comfy beds, and excellent food at Mr. Porter (including the breakfast). Cons - the adjoining room that our kids stayed in had no windows. They were blocked out, so the room was a little oppressive. The indoor pool is adult only. This was a huge bummer as since we were travelling in December when outdoor pools aren't in use, we specifically chose a hotel with an indoor pool only to get there and be told the kids were not allowed in. They also never mentioned this at reception when we asked what time the pool was open until, so our kids were very disappointed. Also, no real special effort for kids (kids robes, teddy bears or toiletries) as I would expect from a 5 star hotel. Worth noting also, that the view from our room was of a rough looking courtyard. No real feel that you are in Barcelona, although at least our room had windows! Overall, a good experience but not what I would expect from a 5 star hotel. Wasn't horrible but would try somewhere else next time.
Overnattede 4 nætter i december 2023
Svar fra Jordi den 1. feb. 2024
Dear Benjamin,I am grateful for your comments as such information enables us to continually monitor and improve the service we are offering.The Front Desk will be reminded that it must be specified that the pool is for the exclusive use of adults. We will also take into consideration to add some details for the children.Regarding the rooms, some of them have views of Passeig de Gracia, and others have views of the interior garden. If the views are not to your liking, and the capacity allows it, we can always do an up-grade of rooms at the Front Desk. But regarding the family rooms, they all have the same orientation.Thank you for your feedback, we will be improving for future occasions.Best regards,Jordi IsernGeneral Manager

8/10 Udmærket

Jean

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Phenomenal customer service, very clean and the food was amazing at Mr. Porter’s. The only feedback is that doors to the bathroom and closet didn’t close. The shower door not closing made it difficult to take showers without water leaking. But, that is a building management and design issue and HIGHLY recommend this hotel. This is my third trip to Barcelona and was better than the Majestic down the street especially considering price. Thank you.
Overnattede 6 nætter i december 2023

10/10 Fremragende

HORACIO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un hotel de primera
Overnattede 1 nat i november 2023

6/10 Okay

Magnus

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Up & downs
Up and downs. Most of the staff very service-minded but also here, highs & lows. One high was when we checked in and was offered a complimentary upgrade, nice touch and appreciated. The low, the room we got was however very worn out and not 5 star level. It continued like this, some things very good and others not so much. A 5 star hotel should have a consistent service level and rooms and amenities should reach same level and unfortunately this is not the case. At its best, being nice, 4 star but with a minus in front.
Overnattede 2 nætter i november 2023
Svar fra Fernanda den 21. nov. 2023
Dear Magnus,We really appreciate you have taken the time to share your thoughts with us that will be shared with the management team in order to improve the service and facilities status level.We would be glad to welcome you back in the future giving us the opportunity to offer you a better experience.Sincerely,Fernanda, Team Sir victor

8/10 Udmærket

Jae Yong, Tenafly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and friendly staff.
Overnattede 5 nætter i november 2023

6/10 Okay

Joshua

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i oktober 2023

6/10 Okay

lisa

Rejste med familie
Synes godt om: Rengøring
Great location and neighborhood. Rooms had issues - fire detector was malfunctioning and had to be fixed, bathroom door could not close as it was off the tracks, basin was not draining properly, furniture was not functional as no bedside tables with plugs etc. Complaints were made to the front desk but there was no acknowledgement of discomfort experienced.
Overnattede 2 nætter i oktober 2023
Svar fra Myla den 9. okt. 2023
Dear Lisa,Thank you for sharing your feedback. We take your comments seriously and will address these issues promptly to ensure a better experience for future guests. We hope to welcome you in the future.Best regards,MylaTeam Sir Victor

10/10 Fremragende

anna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 5 nætter i september 2023
Svar fra Myla den 9. okt. 2023
Dear Anna, Thank your kind review about our location! We can't wait to welcome you back in the very near future. Best wishes, MylaTeam Sir Victor

6/10 Okay

May

Overnattede 1 nat i august 2023

4/10 Dårligt

Jonathan

Rejste med familie og småbørn
Staying for one night to catch an early plane, the front desk called at 3am to “check that the room was occupied”, waking up my entire family. I have no idea what possessed the staff to think dining at 3am made any sense. The next day they apologized saying that their reservation system was broken. Sir Victor - next time your reservation system is broken do not check it by calling guests rooms at 3am. The rest of the hotel experience was ok but the 3am phone call was unforgivable - and to just say “sorry” is almost more frustrating.
Overnattede 1 nat i september 2023
Svar fra Fernanda den 7. sep. 2023
Dear Jonathan,Thank you for taking the time to write this review giving us the chance to apologize again for what happened during your stay. We really hope you can give us a second chance so, if you ever come back to Barcelona, you can contact us and we will do our best to offer you an amazing experience at Sir Victor.Best regards,Fernanda, Team Sir Victor

10/10 Fremragende

Shlomo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Fernanda den 6. sep. 2023
Dear Shlomo,Thank you very much for this wonderful score! We are glad you have enjoyed your stay with us and we hope to welcome you again in the future!Best regards,Team Sir Victor

2/10 Forfærdeligt

Shlomo

Overnattede 2 nætter i august 2023
Svar fra Fernanda den 31. aug. 2023
Dear Shlomo,We appreciate your feedback regarding your stay. We would really thank you if you could give us some details regarding this low score. It would be really useful to know what made that you have not enjoy your experience.Best regards,Fernanda, Team Sir Victor

10/10 Fremragende

Ewelina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i august 2023
Svar fra Fernanda den 22. aug. 2023
Dear Ewelina,Thank you for this wonderful score! We are glad you have enjoyed your stay with us. We hope to welcome you again in the future.Best regards,Fernanda, Team Sir Victor

10/10 Fremragende

Aviram

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Simply perfect amazing stuff Great facility Definitely will go back again
Overnattede 4 nætter i juli 2023
Svar fra Myla den 18. jul. 2023
Dear Aviram,We're thrilled to hear you had a perfect and amazing experience! Thank you for your kind words. We look forward to welcoming you back soon! Best regards,MylaTeam Sir Victor

10/10 Fremragende

Karen, Fairfield

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel is upscale with the service you expect from a high end hotel. It’s in walking distance to high end shops, major attractions and great restaurants.
Overnattede 3 nætter i juli 2023
Svar fra Myla den 6. jul. 2023
Dear Karen,We're delighted to hear that you found our hotel upscale and enjoyed the high-end service we strive to provide. Our convenient location and great restaurants is definitely a plus. Thank you for sharing your positive experience!Kind regards,MylaGuest Relations

8/10 Udmærket

Aksarinth

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel is nice design but condition of room is running down. I considered this hotel is 4 star trendy hotel, not full 5 star standard with all factors
Remote control in the room
Overnattede 4 nætter i maj 2023
Svar fra Myla den 8. jun. 2023
Dear Aksarinth, Thank you for your feedback. We appreciate your comments regarding the room condition and will take them into consideration for future improvements.We look forward to welcoming you back.Best regards,MylaGuest Service

10/10 Fremragende

Marco

Overnattede 1 nat i juni 2023
Svar fra Myla den 8. jun. 2023
Dear Marco,Thank you for the fantastic score!!We look forward to welcoming you back in the very near future!Best regards,MylaGuest Sevice

10/10 Fremragende

Jean-Michel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 7 nætter i maj 2023
Svar fra Myla den 8. jun. 2023
Dear Jean-Michel,We appreciate your kind comment and your rating.We look forward to welcoming you back in the very near future.Best regards,MylaGuest Service

8/10 Udmærket

Dotan, RAMAT HASHARON

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overall nice little hotel with style and chic. Great rooftop bar for drinks and hang out overlooking the streets. Location is excellent at the heart of luxury shopping. Breakfast is a disappointment. Service is extremely slow and buffet selection is very limited.for the three days, there were very few people at breakfast,, at some points we were the only guests. There were at least 5 breakfast staff available but coffees took over 10 minutes. Very disappointing. Other than that, we had a great stay.
Overnattede 3 nætter i maj 2023
Svar fra Myla den 8. jun. 2023
Dear Dotan,Thank you for staying at Sir Victor Hotel! We are happy to hear that you liked our Rooftop bar and location. It is sad to hear that you weren't happy during your stay with our breakfast. We appreciate your feedback and will work to improve our services.Looking forward to welocme you back in the very near future.Best wishes,MylaGuest Service

8/10 Udmærket

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel and fantastic SPA Love the decorations and facilities
Overnattede 3 nætter i maj 2023
Svar fra Myla den 8. jun. 2023
Dear Sharon, Thank you for staying at Sir Victor Hotel and thank you for your lovely feedback!Looking forward to welcome you in the very near future!Have a wonderful week aheadBest regards,MylaGuest Service

10/10 Fremragende

Juliana

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i maj 2023
Svar fra Myla den 19. maj 2023
Dear Juliana, Thank you for your amazing review. We look forward to welcoming you back. Best, MylaTeam Sir Victor

10/10 Fremragende

Gina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Myla den 15. maj 2023
Dear Gina! Thank you for the 5*! Looking forward to welcome you again at Sir Victor Hotel.Warm wishes,MylaFront Desk

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Overnattede 4 nætter i april 2023
Svar fra Myla den 15. maj 2023
Dear Mark, Thank you for your kind review and rating. We look forward to welcoming you soon at the Sir Victor Hotel. Best wishes,MylaFront Desk

10/10 Fremragende

Maurizio

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personale gentile e disponibile. Hanno gestito tutte le ns richieste nel migliore dei modi possibili. Consigliato vivamente
Overnattede 3 nætter i april 2023
Svar fra Alicia, Team Sir Victor den 14. apr. 2023
Dear Maurizio,Thank you for your wonderful review! We are very pleased that you enjoyed your stay and the atmosphere of the hotel. We will forward your kind words to our staff. We hope to see you again!

10/10 Fremragende

Lilia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es nuestra segunda vez en el hotel , las habitaciones son amplias y hermosas y las atenciones del hotel son inmejorables
Overnattede 3 nætter i marts 2023
Svar fra Alicia, Team Sir Victor. den 6. apr. 2023
Hola Lilia,¡Muchas gracias por este magnífico comentario! ¡Nos alegramos de que hayas disfrutado tu estancia en el hotel y de que repitas! ¡Esperamos volver a verte pronto!

10/10 Fremragende

Nicka

Overnattede 2 nætter i februar 2023
Svar fra Fer den 2. mar. 2023
Thank you Nicka for this wonderful score!Nice to know you enjoyed your stay with us. Best regards,Fernanda, Team Sir Victor

10/10 Fremragende

Gerald

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and staff
Overnattede 4 nætter i februar 2023
Svar fra Alicia, team Sir Victor. den 17. feb. 2023
Dear Gerald,Thank your for writing this review! We hope to see you again.

8/10 Udmærket

Erick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo bien
Overnattede 1 nat i februar 2023
Svar fra Alicia den 8. feb. 2023
Thank you Erick! We hope to see you again!Alicia, Team Sir Victor.

10/10 Fremragende

Eduardo

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel com ótimas e confortáveis instalações. Uma terrazza excepcional!
Overnattede 1 nat i januar 2023
Svar fra André den 8. feb. 2023
Muito obrigado Eduardo pelo teu comentário! Ficamos muito felizes por teres gostado muito do terraço do nosso hotel.André Team Sir Victor

6/10 Okay

Alina

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
The Hotel was very eye pleasing with a modern design and house music at later hours of the night. The “Wifi” was non-existent. Although the staff member assured us it was due over occupancy at hotel, even at the dead of night there was no difference. We couldn’t physically google places to eat nor buy tickets to various attractions. I emailed the hotel before my arrival and although they answered to my initial email, I didn’t receive a follow up regarding critical New Years Eve reservations or give any helpful recommendations. Location was great, right the in the middle of popular shopping venues. The restaurant Mr. Porter that was attached to the hotel, but not in partnership matched the overall vibe and created a unique atmosphere with very tasty cuisine.
Overnattede 3 nætter i december 2022
Svar fra Myla den 14. jan. 2023
Dear Alina,Thank you for taking the time and share your valueble feedback.It is sad to hear that your experience did not stand up to your expectations.We have taken good note of your concerns regarding our WIFI, and the unanswered email, you can be assured that we will address with our Head Department in question to improve.We are happy to hear that you enjoyed the atmosphere and cuisine in the restaurant Mr Porter and that you appreciated our location. We hope to have the pleasure of welcoming you back to Sir Victor Hotel!Sincerely,Guest Relations Team

6/10 Okay

Florence

10/10 Fremragende

Mirza

Overnattede 1 nat i oktober 2022
Svar fra FO Sir Victor den 14. nov. 2022
Dear Mirza,Thank you very much for this wonderful score. We hope to see again in the future.Best regards,FernandaFront Office Team

8/10 Udmærket

Knut

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 6 nætter i oktober 2022
Svar fra FO Sir Victor den 14. nov. 2022
Dear Knut,Thank you for taking the time to post this review and for the good score.We hope to see you again in the future.Best regards,FernandaFront Office Team

10/10 Fremragende

HAIA

Overnattede 5 nætter i september 2022