Dear Sara,Thank you for rating your stay with us :) Best regards, Indirah B Guest Experience Assistant

Dear Thomas, Thank you for your review. We hope that you have fully enjoyed your stay and the city of Barcelona. We are looking forward to your next visit. Sincerely, Léa Guest Experience Department

Dear guest, We are happy to see that our Novotel Barcelona City, reached your expectations. Moreover, we are so happy that you have enjoyed your stay at our hotel, and we are proud that you had a perfect service, very clean and good food. We will share your comments regarding the hotel to our colleagues We look forward to see you soon Best regards, Alicia U Guest Experience Assistant

Dear Pia, We appreciate the time you took to share your experience in our NOVOTEL Barcelona City. We are thrilled that you had a nice overall stay in our hotel. We are happy that your family enjoyed our facilities and all our views (Thanks for the picture). Also, It is a satisfaction to know that you liked our breakfast (due to the hard work of our Food&Beverages department). Your comments about your room and the coffee have been taken into account. We will do our best to improve this part of our services. We apologize for these inconveniences. We hope to welcome you and your family again in our Novotel, have a beautiful day. Best Regards, Hacene K Guest Experience Assistant

Dear Henrik, We thank you so much for your time and your nice rating :) We are happy to see that your stay was positive. We hope to welcome you soon in our NOVOTEL Barcelona City ! Have a good day, Best Regards, Hacene K Guest Experience Assistant

Dear client, thank you for the rating! We are glad to see that you had a great time in our Novotel Barcelona City and we hope to be able to welcome you again soon. Have a great day, Sincerely,

¡¡Gracias por su elogio hacia nuestro desayuno!! Lamentamos tambien las molestias ocasionadas con la tarjeta magnética. Por razones de seguridad solo los clientes con llave pueden acceder a las plantas de habitaciones, puede parecer un poco molesto pero es siempre velando por la seguiridad de nuestros huéspedes. Confiamos en que el resto de la estancia fuera agradable y disfrutara de nuestra ciudad, Barcelona. Feliz tarde, Bárbara C - Guest Experience Manager

Dear SH, Thank you for commenting Novotel Barcelona City in your recent visit to us. Hope you have had an overall great family stay! Have a nice day! Bárbara C - Guest Experience Manager

Dear Lars, Thank you for rating Novotel Barcelona City after your recent stay. Thank you for giving us 5 stars. Hope to welcome you in Barcelona again. Best regards, Bárbara C - Guest Experience Manager

Dear Tommy, Thank you for choosing Novotel Barcelona City to discover our Modernism city. We hope you are having a great stay with us. Best regards, Bárbara C - Guest Experience Manager

Beste Charlotte, Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien. Met vriendelijke groet, Christian M Guest Experience Assistant

Dear Jette Bergdahl, We are happy to see that your stay with us reached your expectations. We hope to welcome you again soon. Best regards, Christian M

Dear Linette, Thanks for choosing Novotel Barcelona city. We are happy to see that our Novotel reached your expectations. We wish you a nice stay and we hope that you enjoyed the city of Barcelona. Best regards, Christian M Guest Experience Assistant

Dear Sofus, Allow us to express our sincerest apologies regarding to what occured with the breakfast and the pool. At Novotel we strive to give the best service to every guest. We hope that you will give the opportunity to better serve you in the future. Best regards.

Dear Lars, We are sorry to read that the air conditioner did not work correctly. At Novotel we strive to give the best service to every client. This is something that we will share to our staff to solve it. We hope that you will give us the opportunity of welcoming again. Best regards,

Dear guest, Many thanks for reviewing our Novotel Barcelona city. We are happy to see that our Hotel reached your expectations. We hope that you enjoyed the city of Barcelona. We would be glad to welcome you back soon.

Dear Ertugrul, We are happy to see that our Novotel reached your expectations. We are sorry to read that were problems with the sofa and the internet. We would like for reviewing our hotel and we highly appreciate your recommendations. We would be glad to welcome you very soon. Best regards

Dear Trine, Thank you verymuch for your nice words about Novotel Barcelona City. This is such a pleasure to have been able to reach your expectations and help you having a great stay in family in Barcelona! We are more than happy to learn that you appreciated the friendliness of our staff as well as their english level. They are working every day in order to offer you the best services and will be glad to read your compliments! Thank you very much for recommending our hotel, we are looking forward to welcoome you again. Have a lovely day. Sally B, Guest Experience assistant

Dear Camilla, Thank you very much for choosing and rating Novotel Barcelona City. We hope that your stay has been amazing and would be glad to welocme you again. We wish you a lovely day. Sally B, Guest Experience assistant

Dear client, Thank you very much for your kind words regarding your stay at Novotel Barcelona City! We are more than glad to have been able to meet your expectations. This is a real pleasure to know that you left the hotel satisfied. We wish you a very nice day and hope to have the chance to welcome you again! Sally B, Guest Experience assistant

Dear Tina, Thank you very much for booking Novotel Barcelona City. We ae more than glad to read your comment that reflects your satisfaction about our services. This is a pleasure to learn that you appreciated the view from the bedroom as well as from the training room, it is indeed much more pleasant to go to the gym with a great view over Barcelona! We hope to have the opportunity to welcome you again and wish you a very nice day. Sally B, Guest Experience assistant

Dear Sabine, thank you very much for choosing and commenting Novotel Barcelona City. This is a real pleasure to read that you enjoyed your stay here. We hope that the line did not prevent you from enjoying the delicious products. We hope to ahev the opportunity to welocme you again and wish you a very nice day. Sally B, Guest Experience assistant

Dear Sabine, Thank you very much for commenting Novotel Barcelona City. We are very happy that you enjoyed your stau with us and that the breakfast seems to have pleased you. It would be a pleasure to welcome you again. Have a nice day, Sally B, Guest Experience assistant

Dear Kendra,Thank you for sharing your feedback regarding your stay at Novotel Barcelona City.We are sorry to read that the hotel did not fully met your expectations and for the inconvenience caused by our cards. We are currently looking to find the best solution regarding this issue, we are well aware of the inconvenience it cause.We sincerely apologize to your mother about the accident that happened on our terrace. We have noted your recommendations as we want to avoid the situation to repeat. We apologize once again and we are wishing your mother a fast recovery.We hope to have another chance to offer you a better stay.Warm regards,Agathe FGuest Experience Assistant

Dear Kyle,Thank you for sharing your feedback regarding your stay at Novotel Barcelona City.We are thrilled to see you had a pleasant experience among us and that you have been able to take advantage of our locations.We are looking forward to seeing you again soon!Best regards,Agathe FGuest Experience Assistant

Dear Annabel,Thank you for commenting and rating your recent stay at Novotel Barcelona City.We are thrilled to read that you had a nice experience among us.We are looking forward to seeing you again soon!Best regards,Agathe FGuest Experience Assistant

Dear Nadine,Thank you for sharing your feedback regarding your stay at Novotel Barcelona City. We value a lot the comments of our guest as it helps us to improve our service.We are thrilled to read that you enjoyed your experience, and take note of which service we can improve.We are looking forward to seeing you again soon!Best regards,Agathe FGuest Experience Assistant

Dear Carlos,Thank you for rating your recent stay at Novotel Barcelona City. We are glad that you enjoyed your experience overall. We are looking forward to seeing you again soon!Best regards,Agathe FGuest Experience Assistant

Dear Valentina,Thank you for choosing Novotel Barcelona City and for taking the time to comment your recent stay.Your satisfaction is our top priority and we are pleased to see that you enjoyed the experience!We are looking forward to welcoming you again soon.Best regards,Agathe FGuest Experience Assistant

Dear Chakrapani,Thank you for choosing Novotel Barcelona City and rating your recent stay with us.We are sorry to see that your experience did not fully meet your expectations.We are looking forward to seeing you again soon!Best regards,Agathe FGuest Experience Assistant

Dear Cristiano,Thank you for choosing Novotel Barcelona City and for rating your experience at the hotel!We are looking forward to seeing you again soon.Best regards,Agathe FGuest Experience Assistant

Dear Stacey,Thank you for rating your stay at Novotel Barcelona City. We are pleased to see that you enjoyed it!We are looking forward to seeing you again soon.Best regards,Agathe FGuest Experience Assistant

Dear Shih Ru,Thank you for rating your stay at Novotel Barcelona City. We are sorry to see that you experience did not meet your expectations.We hope to have another chance in the future to offer you a better stay.Best regards,Agathe FGuest Experience Assistant

Dear Mauro,Thank you for rating your stay at Novotel Barcelona City!We are looking forward to seeing you again soon.Sincerely,Agathe FGuest Experience Assistant

Dear Enaida,Thank you for taking the time to write a review about your stay at Novotel Barcelona City.This is a pleasure to know that you had a pleasant stay at our hotel.We are looking forward to seeing you again soon!Sincerely,Agathe FGuest Experience Assistant

Dear Sven,Thank you for rating your stay at Novotel Barcelona City.We are pleased you liked it! We are looking forward to seeing you again soon.Best regards,Agathe FGuest Experience Assistant

Dear Olivia, Thank you for sharing your experience with us ! We're already looking forward to seeing you again. Best regards,

Cher Louis, Nous vous remercions pour votre commentaire : ) Bien cordialement, Indirah B Guest Experience Assistant

Dear Saili, Thank you for rating your stay ! Best regards, Indirah B Guest Experience Assistant

Dear Aris,Thank you for sharing your experience at Novotel Barcelona City.We are deeply sorry that our service did not meet your expectations and for the inconveniences you encounter. We would like to let you know that our rooms are made for four people maximum, with a queen bed and a sofa bed, which is indicated during booking process. For safe and legal reasons, we can not accept more than its capacity. It is our responsibility, in case of emergency, to guarantee the safety of our guests.Best regards

Dear Julia,Thank you for taking the time to share your experience with us ! We're looking forward to seeing you again soon. Best regards, Indirah B Guest Experience Assistant

Dear FRANCESCO, Thank you for rating your stay with us :) Sincerely, Indirah B Guest Experience Assistant

Dear Gurjinder Singh, Thank you for taking the time to share your experience with us ! It is a pleasure to hear that you had a nice stay. We're already looking forward to seeing you again for another memorable stay. Best regards, Indirah B Guest Experience Assistant

Hello Viviane, Thank you for rating your stay with us :) Best regards, IB

Hello Joey Jose,Thank you for this feedback, we are thrilled that you enjoyed the hotel. We are pleased to read that you will recommend it and hope to see you again soon.Sincerely,Agathe FGuest Experience Assistant

Dear Chrisyian, Thank you for rating the time to rate your stay. It is a pleasure to hear that you had a nice experience at our hotel and we're looking forward to seeing you again ) Best regards, Indirah B