Premium-sengetøj, minibar, pengeskab på værelset, individuelt design

Anmeldelser af Hotel Granados 83, a member of Design Hotels

4 out of 5
Hotel Granados 83, a member of Design Hotels
Enrique Granados 83, Barcelona

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 625 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 294 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 57 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 1001 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anders

Overnattede 1 nat i marts 2023
Svar fra María Rosa Castillo, General Manager den 20. mar. 2023
Kære gæst.Vi takker dig mange gange for in anmeldelse af hotel Granados 83.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Det vil altid være os en stor fornøjelse at byde dig velkommen igen, når i gæster .María Rosa Castillo, General Manager

10/10 Fremragende

Ditte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2022
Svar fra María Rosa Castillo, General Manager den 4. okt. 2022
Dear Ditte,We would like to thank you for sending us your high rating.We are delighted you had a great stay.Thank you again.We look forward to welcoming you back. Best regards,María Rosa Castillo, General Manager

6/10 Okay

Jannie

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Oversolgt!
Oversolgt på Hotels.com . De poolområder der er vist på billederne tilhører private værelser. Mikro pool på taget samt en bar uden betjening. Skrupskørt. Receptionisterne kigger ikke op når man går gennem receptionen og de eneste der smiler er dem der er i restauranten om morgenen. Der er meget lydt på værelserne og vi måtte sove med ørepropper!
Overnattede 5 nætter i juni 2022
Svar fra Front Desk den 3. aug. 2022
Dear customer, Thank you for your review. We are sorry to hear that. Regarding the lack of service, it might have been due to shortness of staff due to a reactivation of the tourism industry post-pandemic. As for the noisy rooms, if it is the city background noise, we are afraid there is not much to do about it, as Barcelona is a vibrant city with constant activity. We are terribly sorry for the inconvenience that caused you. We will take your review into account and we will keep working to improve our service in the future.

10/10 Fremragende

Kasper

Overnattede 1 nat i juni 2022
Svar fra María Rosa Castillo, General Manager den 20. jun. 2022
Dear Kasper, Thanks for this top rating. We are very pleased you had a perfect stay. Again, thank you very much. We hope to welcome you back for a return visit, Best regards, María Rosa Castillo, General Manager

10/10 Fremragende

Pernille

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2022
Svar fra María Rosa Castillo, General Manager den 7. apr. 2022
Dear Pernille, Thanks for giving us a perfect rating. We are glad we met your requirements. We hope to welcome you back for a return visit, Best regards, María Rosa Castillo, General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2021
Svar fra María Rosa Castillo, General Manager den 18. nov. 2021
Dear Guest We would like to thank you for sending us your high rating. We are glad your stay was perfect. Thank you again. We hope to have the pleasure of seeing you again in the future. Kind regards, María Rosa Castillo, General Manager

10/10 Fremragende

henrik hansted

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2021
Svar fra María Rosa Castillo, General Manager den 2. okt. 2021
Dear Henrik, Thanks for this great rating! We're happy to hear we hit the mark for you. Again, thank you very much. We look forward to welcoming you back. Best regards, María Rosa Castillo, General Manager

10/10 Fremragende

Oskar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i marts 2021
Svar fra María Rosa Castillo, General Manager den 6. apr. 2021
Dear Oskar, Thanks for giving us a perfect rating. We are glad we were able to meet all your requirements Again, thank you very much. Best regards, María Rosa Castillo, General Manager

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Try og...
Greath location - in close distance to Everything. Nice and new hotel with a high service level. Only thing that pulls evaluation down is a noisy air-con
Overnattede 2 nætter i marts 2019
Svar fra Reception Team den 30. mar. 2019
Dear Guest, thank you for your confidence in Hotel Granados83. We apreciate your review and Hope to see you again. Best regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2017
Svar fra Alberto den 2. jan. 2018
Dear Guest, I was so pleased to read your review of your recent stay with us at The Granados 83 Hotel. I am really happy to read that your experience was excellent. The team and I simply cannot wait to welcome you all back to The Granados 83 Hotel for another lovely stay in the very near future and thank you for your encouraging valuation. Warmest regards, Alberto

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel i spændende stil og tæt på det meste
Hotellet har en rigtig god placering tæt på attraktioner, metro og især super gode restauranter. Kan i sær anbefale Napa som var god value for money. Hotellet er rigtig lækkert og indrettet i en spændende stil - det var et kæmpe pluds at vi havde adgang til en egen tagteresse med en lille swimmingpool og solvogne - det viste vi ikke da vi bookede værelset. Eneste grund til at de ikke får 5 stjerner på værelsets forfatning var at vi havde problemer med nøglekortene og det var de meget lang tid om at få styr på og det skete først efter 2-3 rykkere. Besværligt at skulle have fat i personalet hver gang vi skulle ind de første par dage. Derudover kneb det lidt med at få varmt vand en enkelt af dagene. Men alt i alt mindre detaljer der ikke ændrer på at det her er et top-hotel.
Svar fra General Manager den 21. okt. 2016
Kjære kunde. Tusen takk for at du tok deg tid til å dele dine gode ord på Hoteles.com. Det at du beskriver en unik atmosfære, proffe og hyggelige medarbeidere og en enestående service gjør oss stolte her på Hotel Granados 83! Tusen takk! Hilsen fra Alberto.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Fint hotel
Fint hotel. Jeg savnede bare altan på værelset. Staff er meget hjælpsom. Beliggenhed er rigtig god.
Svar fra Alberto den 4. jun. 2016
Kære kunde, tak for en meget tilfreds anmeldelse - den er vi rigtig glade for, og vi vil gøre alt for at holde vores standard. Vi ser frem til at byde dig velkommen en anden gang. De bedste hilsener, Alberto

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Kun 3 stjerner!!!
Får man et standardværelse, er det ekstremt småt (og det er de upgraderede værelser faktisk også - havde et sådant sidst!), og kvalitetsmæssigt er der også helt klart de facto kun tale om et 3-sjerners hotel!! Beliggenheden er heller ikke helt optimal, da der er ca. 15 minutters gang til det egentlige centrum, herunder Plaza Catalunya. Service er svingende, og visse dele af personalet kan virke meget reserveret og overfladisk (som de fleste i Barcelona, iøvrigt!!!). Der var megen støj på værelset grundet en udvendig ventilator, der kørte 24 timer i døgnet!!
Svar fra Alberto den 15. mar. 2016
Dear guest, Thank you so much for taking the time to complete a review following your recent stay with us. I am sorry that you did not enjoy our hotel. The Granados 83 is described as a boutique hotel in the Eixample district an urban and avant-garde hotel in Barcelona, our modern style combining Hindu and Buddhist art is a popular choice with many international visitors, who appreciate the opulence of our décor and intimacy of our four stars grand luxe Monument Hotel as you will see from the vast majority of comments. We have been honored to receive many comments from guests about the friendliness and genuine warmth of every member of the team and I'm sorry to note you did not have this same impression on this occasion. I was especially surprised to read your comment about location because if there is an assured success is the location on Enric Granados street, a semi-pedestrian street in the centre of Barcelona, surrounded by exclusive shops, restaurants, open-air terraces and the best nightlife and just a short walk (10 to 15 min) to the Plaça Catalunya and Gothic Quarter. Any way for guest who do not like walk we have a very good metro connection (1 minute walking) Diagonal/Provença Metro stations. I am sorry that our location was not at your full convenience. I shall be following your comments up directly with the maintenance manager to find the cause of the mentioned noise. I do sincerely hope that we will see you again, and have the opportunity to show you how great The Granados 83 Hotel truly is. Kindest regards, Alberto

10/10 Fremragende

J. Svensson, københavn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super lækkert moderne hotel
Vi ankom lørdag aften i regnvejr, da vi ankommer til hotellet står der en mand klar med paraply, så vi kom tørre ind på hotellet. Super lækkert værelse, pænt og rengjort! Helt klart et sted vi vil komme igen
Svar fra Alberto den 7. mar. 2016
Dear J. Svensson, As much valued guests I am delighted to read that we met your expectations and that you enjoyed your stay with us. I am pleased that you were happy with your room finding it to be comfortable and modern and that you were able to arrived dry at Granados 83 ! I look forward to welcoming you back when you are next in Barcelona. Yours sincerely, Alberto

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Lidt sterilt
Det er et udemærket hotel med vældigt flinkt personale. Det ligger dog ikke helt optimalt, da det er et stykke fra Placa Catalunuya. Der er også en tendens til, at hotellet 'puster sig op' og gerne vil foregive at være mere fashionabelt, end det rent faktisk er. For 10 euro ekstra pr dag fik jeg opgraderet værelset, som dog ikke var væsentligt større end det oprindelige (udover det var en dobbelt- i stedet for en enkelt seng samt lidt ekstra plads).
Svar fra Alberto den 23. dec. 2015
Dear Guest, I appreciate you taking the time to review us and am so pleased you enjoyed your time with us, Best wishes

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Dejlig hotel, centralt beliggende. Værelse ikke så stort, men fint. Morgenmaden er lidt dyr ift. udvalget.
Svar fra Alberto den 4. jun. 2016
Dear GUest, Many thanks for your kind feedback following your recent stay with us. I was really pleased to read that we meet your expectations. It’s always a pleasure to read a review where someone truly appreciates the quality and design of our charming boutique hotel. Thank you for taking the time to leave this feedback and we all hope that you will join us again in the near future or in other Derby Hotels Collection property. My best regards, Alberto

8/10 Udmærket

Sofie, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel centralt i Barcelona
Et fantastisk dejligt hotel - tæt på metro og i gå afstand til gode spisesteder og den store Plaza de Cataluna. Værelserne er lækre og servicen super god.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enestående
Det var en yderst behagelig oplevelse fra ankomst til afrejse. Beliggenheden helt perfekt. Hotellet smukt og meget smagfuldt indberettet. Generelt, et hotel jeg bestemt kommer på igen og vil anbefale til andre.

8/10 Udmærket

Søren, aarhus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
god beliggenhed
Hotellet ligger i super godt område. Tæt på Metro, gode madsteder og seværdigheder, samtidigt stille og roligt

10/10 Fremragende

Anders Jensen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Anders Jensen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Mogens og Karin, dk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt beliggende hotel, med god atmosfære
Fantastisk oplevelse, god incheckning med fin information, altid venligt og servicevenligt personale

8/10 Udmærket

Jürg

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Near the Centre and very clean!
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Marta

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was great and very friendly start. Very closed to everything and safe.
Overnattede 2 nætter i maj 2024
Svar fra María Rosa Castillo, General Manager den 18. maj 2024
Dear Marta,thank you for taking the time to share your experience at our hotel.It is heartening to learn that our central location provided convenience and a sense of security during your stay. Your commendation on the cleanliness of our rooms and the condition of Granados 83 is greatly appreciated, as we strive to maintain the highest standards. Furthermore, we are thrilled that you experienced excellent service from our dedicated team.We take pride in ensuring that our guests have a memorable and comfortable experience, and it is always rewarding to receive positive feedback.It would be a pleasure to welcome you back. Best wishes,María Rosa Castillo, General Manager

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra María Rosa Castillo, Directora general den 15. maj 2024
Estimado Adam,Muchísimas gracias por la excelente valoración que le ha otorgado al Granados 83.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre realizamos el mayor de los esfuerzos por dar a nuestros clientes el mejor servicio y nos alegra que así lo haya percibido. Su satisfacción es nuestra mayor recompensa.Le enviamos nuestros mejores saludos,María Rosa Castillo, Directora general

10/10 Fremragende

Celien

Overnattede 4 nætter i februar 2024
Svar fra María Rosa Castillo, General Manager den 2. apr. 2024
Dear Celien,Thank you for taking the time to review your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Best wishes,María Rosa Castillo, General Manager

10/10 Fremragende

Catherine

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stylish and discrete. Interesting style and design with industrial and modern Barcelona elements. Staff are knowledgeable and friendly without being intrusive. Located on a lovely street with multiple elegant restaurants and cafes nearby. We will return.
Overnattede 7 nætter i februar 2024
Svar fra María Rosa Castillo, General Manager den 20. feb. 2024
Dear Catherine,Thank you for sharing your review.It pleases us immensely to hear that the style and design of our establishment resonated well with you, reflecting the unique blend of industrial and modern elements that Barcelona is known for. Our team is delighted to have provided you with friendly and knowledgeable service that enhanced your stay. We're also thrilled that our central location amidst elegant restaurants and cafes contributed positively to your visit.We look forward to seeing you again on your next stay.Best wishes,María Rosa Castillo, General Manager

10/10 Fremragende

Simon

Overnattede 1 nat i februar 2024
Svar fra María Rosa Castillo, General Manager den 21. feb. 2024
Dear Simon,Thank you for positively reviewing your visit.Our team always strives to provide excellent service and create a welcoming atmosphere for our guests and we are pleased we met your expectations.We would be delighted to welcome you back on another occasion. All the best,María Rosa Castillo, General Manager

10/10 Fremragende

Pablo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra María Rosa Castillo, Directora general den 19. feb. 2024
Querido Pablo,Estamos muy orgullosos de poder leer que tuvo una óptima estancia con nosotros.Quisiéramos agradecerle, en nombre de todo nuestro equipo, sus estupendas valoraciones y transmitirle que para todos nosotros ha sido un placer haber podido atenderle con el único objetivo de que se haya sentido en nuestro hotel como en su propia casa.Sin duda, será un placer recibirle de nuevo muy pronto en su próxima visita.Un cordial saludo,María Rosa Castillo, Directora general

6/10 Okay

Nancy

1) check-in: it is very late (3 pm). I arrived before 11 am, and it was nothing available. So, I wanted to change my clothing, which I did in the toilet 😐 2) check-out: I did the night before (as usual) to avoid wasting time and in the morning I was told that they didn’t include the taxes for the last day. Honestly, I was not happy to waste time. 3) I was at this same hotel many years ago and it has not been redecorated. Room items and facilities are outdated.
Overnattede 2 nætter i februar 2024
Svar fra María Rosa Castillo, General Manager den 12. feb. 2024
Dear Nancy,Thank you for letting us know your opinion of your stay.We apologize for any inconvenience experienced during your stay, particularly regarding the check-in and check-out processes. Our official check-in time is at 15:00, and while we strive to accommodate early arrivals whenever possible, this is subject to occupancy. We also regret any confusion regarding the tax on your final bill and appreciate your understanding as we aim to ensure accuracy in all our transactions. Concerning the decor of our hotel, we take pride in the continual renovations and updates to our facilities. Our team is dedicated to maintaining the unique charm and character that so many of our guests appreciate, blending industrial architecture with Asian art collections within our walls.We hope to welcome you again. All the best,María Rosa Castillo, General Manager

10/10 Fremragende

SONOHARA

Overnattede 3 nætter i februar 2024
Svar fra María Rosa Castillo, Directora general den 20. mar. 2024
¡Hola!,Gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros.Es fantástico saber que todo fue muy positivo durante estos días que ha pasado junto a nosotros y que se lleva tan buen sabor de boca de su paso por nuestras instalaciones.Reciba un cordial saludo,María Rosa Castillo, Directora general

10/10 Fremragende

Timothy

Overnattede 1 nat i januar 2024
Svar fra María Rosa Castillo, General Manager den 21. mar. 2024
Dear Timothy,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon.Best wishes,María Rosa Castillo, General Manager

8/10 Udmærket

YA CHUN

Overnattede 2 nætter i januar 2024
Svar fra María Rosa Castillo, Directora general den 29. jan. 2024
Estimado Ya Chun,Nos alegra sobremanera recibir su positiva valoración.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Sin duda, será un placer recibirle de nuevo muy pronto en su próxima visita.Un cordial saludo,María Rosa Castillo, Directora general

6/10 Okay

Manjit

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 3 nætter i december 2023
Svar fra María Rosa Castillo, Directora general den 15. jan. 2024
Estimado huésped,Le pedimos disculpas si en el aspecto de la limpieza no estuvimos a la altura de sus expectativas. Tomamos nota de su comentario, a fin de revisar lo ocurrido y que no vuelva a suceder. Sin embargo, queremos decirle que, en el momento, puede contactar a nuestro personal, comunicándole su inquietud y le brindarán una solución de inmediato. La satisfacción de los huéspedes es nuestra prioridad y su opinión es muy valiosa para nosotros.Mil gracias por su confianza y esperamos volver a darle la bienvenida muy pronto. Un saludo muy afectuoso,María Rosa Castillo, Directora general

10/10 Fremragende

Oscar

Overnattede 1 nat i december 2023
Svar fra María Rosa Castillo, General Manager den 2. jan. 2024
Dear Oscar,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would be delighted to welcome you back on another occasion. Happy New Year!María Rosa Castillo, General Manager

10/10 Fremragende

Karim

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just absolutely amazing - would definitely recommend!
Overnattede 2 nætter i december 2023
Svar fra María Rosa Castillo, General Manager den 18. dec. 2023
Dear Karim,Thank you for such a positive review.It's wonderful to hear that you found the room cleanliness, our hotel's condition, the service provided, and the amenities to be impeccable. We're thrilled that our team's efforts to maintain a pristine environment and offer top-notch amenities have contributed to your positive experience.We look forward to welcoming you back on a future occasion. Best wishes,María Rosa Castillo, General Manager

10/10 Fremragende

Flavia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy lindo y cómodo ! Zona excelente
Overnattede 3 nætter i november 2023
Svar fra María Rosa Castillo, Directora general den 30. nov. 2023
Querida Flavia,Su magnífica reseña nos ha llenado de satisfacción.Nos complace saber que se lleva un muy buen recuerdo de estos días que ha pasado entre nosotros y que el confort de la habitación en la que se ha alojado ha cubierto completamente sus expectativas. También vemos que nuestro diseño ha sido de su gusto, lo cual nos llena de alegría.Aprovechamos la ocasión para hacerle llegar un cordial saludo en nombre de todo el staff del Hotel Granados 83, confiando en su pronto regreso.Atentamente,María Rosa Castillo, Directora general

10/10 Fremragende

Christian, Munich

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unless one excepts a proper gym (it only has a tiny room with stationary bikes), the hotel is outstanding and perfectly located.
Overnattede 6 nætter i november 2023
Svar fra María Rosa Castillo, General Manager den 30. nov. 2023
Dear Christian,Thank you for sharing your experience with us.We're delighted to hear that you found our hotel outstanding and appreciated its prime location. We aim to provide our guests with a tranquil haven in the heart of the city, and it's gratifying to know we've succeeded. We understand that our fitness facilities may not have met your expectations. While we offer a compact gym with cardio equipment, guests also have the option to use a larger gym nearby, ensuring a more comprehensive workout experience.We hope to welcome you back. Best wishes,

10/10 Fremragende

Lorenz

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr gut gelegenes, stilvoll eingerichtetes Hotel mit schöner kleiner Dachterrasse (inkl. Bar 😍). Besonderes Highlight waren die super freundlichen Mitarbeiter (Dani an der Rezeption und ein sehr lieber Doorman). Es gibt 24h Roomservice und eine schöne kleine Bar Karte. Das Restaurant haben wir leider nicht besucht. Die Betten könnten ein bisschen bequemer sein 😉 Die Lage ist sensationell, es gibt unzählige grandiose Restaurants und Bars in der Nähe, man ist fußläufig schnell an jeder Metro und an der Einkaufsstraße Diagonal.
Svar fra Manager den 6. nov. 2023
Sehr geehrter Lorenz,vielen Dank für Ihren Kommentar.Es freut uns sehr, dass Ihnen die Lage, die stilvolle Einrichtung und unsere Dachterrasse mit Bar gefallen haben. Wir sind stolz auf unser freundliches Personal und werden Ihr Lob an Dani und unseren Doorman weitergeben.Wir bedauern, dass Sie die Betten als nicht ganz bequem empfunden haben. Wir möchten Ihnen versichern, dass wir regelmäßig alle Matratzen im Hotel überprüfen, um den Komfort unserer Gäste zu gewährleisten. Sollten Sie bei einem zukünftigen Aufenthalt andere Kissen bevorzugen, können wir Ihnen auf Anfrage verschiedene Kissenarten zur Verfügung stellen.Wir würden uns sehr freuen, wenn wir Sie bald wieder als Gast bei uns begrüßen dürfen!Bis bald,

8/10 Udmærket

Jason

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Nice hotel. In a good location. Drains in bathroom would welcome a slash of bleach. Hotel lacks atmosphere. Breakfast is pleasant, but with radom charges for a sausage ? Lobby bar is very small and unappealing. You have to telephone for service at the bars, despite Hotel reception and lobby staff (who are not busy) can see you waiting. Overall nice stay, just needs to be more attentive to guests.
Overnattede 2 nætter i oktober 2023
Svar fra María Rosa Castillo, General Manager den 3. nov. 2023
Dear Jason,Thank you for taking the time to share your feedback.We are glad to hear that you found our location convenient and enjoyed your stay overall. However, we apologize for any inconvenience you may have experienced with the bathroom drains. Our housekeeping team ensures the cleanliness of our rooms daily, and we will address this issue with them.We appreciate your feedback regarding the atmosphere and service at our bars. Our Terrace bar is available during the summer season, and we also have our G Bar in the lobby area. We understand that waiting for service can be frustrating, and we will work on improving our attentiveness to guests' needs. As for the breakfast charges, we offer a variety of options, including à-la-carte hot products, and we will review our pricing to ensure clarity and fairness.We hope you will return to enjoy these improvements first hand.Best wishes,

6/10 Okay

Ramon

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The hotel is very well located with several options for dining, transportation and enjoy walking around. The hotel is nice, but a little bit dark inside and specially the rooms. Staff is friendly as well. During my stay, one of the elevators broke down for three days.
Overnattede 4 nætter i oktober 2023
Svar fra María Rosa Castillo, General Manager den 31. okt. 2023
Dear Ramon,We are grateful for your kind review.We are glad to hear that you appreciated our convenient location and friendly staff. Our hotel is indeed situated in the heart of Barcelona, surrounded by numerous dining, shopping, and transportation options.We apologize if you found the lighting in your room to be insufficient. Our rooms are designed with a light ambience variation system to create a relaxing atmosphere, and our reception team is always available to assist with any adjustments needed. We also regret the inconvenience caused by the temporary elevator issue during your stay. Rest assured that our maintenance team worked diligently to resolve the problem as quickly as possible.It would be a pleasure to welcome you again. Kindest regards,

10/10 Fremragende

Jaime Eduardo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra María Rosa Castillo, Directora general den 26. okt. 2023
Estimado Jaime Eduardo,Al recibir su valoración nos invade un sentimiento de alegría por haberle garantizado una experiencia tan positiva.Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Un cordial saludo,María Rosa Castillo, Directora general

10/10 Fremragende

Vince

Rejste med partner
Synes godt om: Faciliteter
Great property in a great location.
Overnattede 2 nætter i oktober 2023
Svar fra María Rosa Castillo, General Manager den 16. okt. 2023
Dear Vince,Thank you for positively reviewing your experience.We are delighted to hear that you enjoyed our convenient location and facilities.We look forward to welcoming you back. Best wishes,María Rosa Castillo, General Manager

8/10 Udmærket

Rebecca

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location was very convenient from airport by train, as well as to Gaudi properties, food and drink. Our room was not available until an hour and a half after checkin time, which was unfortunate for our napping ability so our initial evening plans were shot. The hotel was attractive, clean and desk staff were helpful. The pool is smaller than it appears in photos, but a nice amenity in the heat, and you can use the bathrobes provided as coverups. Afternoon siestas were not possible as that’s when cleaning staff were active, and by active I mean super loud in the hallways. We requested two beds - it was two single mattresses side by side, with separately tucked in sheets, which wasn’t actually an issue for us. Air conditioning is controlled by the front desk, but when we asked for it to be a bit cooler, they changed it immediately for us. The bathrooms are modern, but I suggest you close the doors when not in use as the drains made lots of noise when other rooms were showering etc. Lots of nice toiletries provided. Blackout blinds were a delight! We didn’t eat at the restaurant, but it looked nice. Two elevators so we never had to wait. Overall a positive experience.
Overnattede 5 nætter i september 2023
Svar fra María Rosa Castillo, General Manager den 26. sep. 2023
Dear Rebecca,Thank you for taking the time to share your review.We are glad to hear that you found our location convenient and appreciated the cleanliness and attractive design of our hotel. Our team is always happy to assist our guests and we are pleased that you found them helpful during your stay.We apologize for the delay in your room's availability upon check-in and any inconvenience it may have caused. We understand the importance of rest after a long journey. Regarding the noise from the cleaning team, we will address this issue with our team to ensure a more peaceful environment for our guests.We appreciate your understanding of our air conditioning system and are glad that our front desk was able to adjust the temperature to your preference. Our rooms are equipped with blackout blinds to ensure a comfortable sleep, and we are happy that you enjoyed this feature.It would be a pleasure to welcome you for another enjoyable stay.Best wishes,

10/10 Fremragende

Todd

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic stay at Granados 83! Great location with lots of restaurants and transportation available. Nice rooftop bar to enjoy an evening cocktail as well. Rooms were quite stylish as well. Would definitely stay here again!
Overnattede 3 nætter i september 2023
Svar fra Manager den 18. sep. 2023
Dear Todd,Thank you for positively reviewing your experience.We are thrilled to hear that you enjoyed our central location, surrounded by numerous restaurants and transportation options. It's great to know that you appreciated our stylish rooms and the rooftop bar, which offers a relaxing spot for an evening cocktail.We are delighted that you had a fantastic stay with us and we look forward to welcoming you back on your next visit to Barcelona.Best wishes,

8/10 Udmærket

Louise

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very friendly and the hotel was extremely clean.
Overnattede 4 nætter i september 2023
Svar fra María Rosa Castillo, General Manager den 18. sep. 2023
Dear Louise,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that you found our staff to be friendly and the hotel extremely clean. Our team takes great pride in maintaining a high level of cleanliness and providing exceptional service to our guests.We hope to have the opportunity to welcome you back in the future. Kind regards,María Rosa Castillo, General Manager

8/10 Udmærket

Grako, hartsdale

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring
Our room 504 windows could get fully closed the handle was missing and considering a nightclub is infront was a little noisy at night. Another thing is the airco, not really working just -4 degree to the outside temperature bus was too hot, missing power.
Overnattede 2 nætter i september 2023
Svar fra María Rosa Castillo, General Manager den 9. sep. 2023
Dear Grako,Thank you for your review.We are glad to hear that you found our room clean and appreciate your feedback on this aspect.We apologize for the inconvenience you experienced with the window handle and the noise from the nightclub. We will address this with our maintenance team. Regarding the air conditioning, our system is designed to maintain a comfortable temperature, and we are sorry if it did not meet your expectations. We will have our maintenance team look into this also to ensure a better experience for our future guests.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,María Rosa Castillo, General Manager

10/10 Fremragende

Helen, Cheltenham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value for the style of hotel and lovely comfy beds. Perhaps a longer walk to Placa Catalunya than expected.
Overnattede 4 nætter i august 2023
Svar fra María Rosa Castillo, General Manager den 29. aug. 2023
Dear Helen,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you appreciated our design and your comfortable bed.We understand, however, that our hotel might be a little further away from Placa Catalunya than expected; our team are always willing to assist with public transport, should you require this.We appreciate your feedback and would be delighted to welcome you back in the future.Warm regards,María Rosa Castillo, General Manager

10/10 Fremragende

Julien

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bel hôtel, notamment le duplex avec la possibilité d’avoir une piscine à partager pour trois logement. Idéal
Overnattede 4 nætter i august 2023
Svar fra Manager den 4. sep. 2023
Cher Julien,Nous sommes ravis de savoir que vous avez apprécié le duplex et la piscine semi-privée à partager entre trois logements. Cela nous fait plaisir de savoir que vous avez trouvé notre hôtel idéal.Au plaisir de vous accueillir à nouveau,