Dear Teresa, Thank you for choosing to stay with us. We're delighted that you enjoyed your time here. We understand your concern about the odor from the pipes. Being located in the heart of downtown in a building from the 18th century means that occasionally, depending on various factors such as weather conditions, there might be a slight smell in the neighborhood. We do take measures to address this by providing plugs, as we informed you upon your arrival, which help mitigate any odors. We appreciate your understanding and hope that despite this minor inconvenience, you had a pleasant stay overall. Please do not hesitate to reach out if you have any further concerns or if there's anything else we can assist you with. Best regards,

Dear Susan, Thank you for your review. We are thrilled to hear that you had a wonderful stay at our apartment and appreciated the beautiful furnishings and decor. We apologize for any inconvenience caused by the stairs, and we understand the challenge they may present, especially with baggage. We're glad you enjoyed the fantastic location in the heart of the Gothic Quarter, with easy access to various activities, cafes, restaurants, the beach, and the Picasso Museum. However, we are deeply sorry to hear about your friend's accident and sincerely regret any discomfort or inconvenience it may have caused. Your feedback regarding the slippery tub is valuable, and we will take immediate steps to address this issue to ensure the safety and comfort of our guests in the future. Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future under improved circumstances. Warm regards, patricia

Dear patricia, Thank you for taking the time to share your experience with us. We're delighted to hear that you found the location of our apartment perfect for your needs. We understand that the steps in the old building may have presented a challenge, and we appreciate your understanding of the historical nature of the property. We're glad to hear that our team was able to assist you with your bags during check-in. Our goal is to ensure that our guests have a comfortable and enjoyable stay, and we're pleased that we could contribute to that during your visit. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If you do decide to return, feel free to reach out, and we'll do our best to make your stay even more enjoyable. Warm regards, patricia

Cher Gabriel, Nous vous remercions infiniment pour votre commentaire positif sur votre séjour dans notre logement au cœur de Barcelone, dans le quartier El Born. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour et que notre logement a répondu à vos attentes. Nous sommes heureux de pouvoir offrir un hébergement de qualité dans un emplacement central de la ville, ce qui vous a permis de profiter pleinement de tout ce que Barcelone a à offrir. Encore une fois, merci d'avoir choisi de séjourner chez nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Barcelone. Cordialement, Patricia

Thanks so much we loved your stay Wich us too

Dear Erik, Thank you for your kind words and for choosing to stay at our apartment. We're glad to hear that you found the apartment clean and pleasant, and that you appreciated the abundance of towels and kitchen utensils. We're delighted that the bathtub was a standout feature for you. We apologize for any inconvenience caused by the broken shelves of the bookshelves. Your feedback is valuable, and we will ensure that these issues are addressed promptly to improve the overall experience for our future guests. It's wonderful to hear that despite these minor issues, you would definitely stay with us again. We would be thrilled to welcome you back in the future and provide you with an even better experience. Once again, thank you for your stay and for your valuable feedback. Best regards, Patricia

Dear John, Thank you for sharing your experience of staying in our apartment. We're delighted to hear that you enjoyed the vibrant neighborhood of El Born, with its abundance of delicious food options and convenient proximity to Las Ramblas and the Barri Gotic. Regarding the layout of the building, we appreciate your understanding of the European floor numbering system. We're glad that while the narrow staircase may have presented a bit of a challenge, We also want to take this opportunity to thank you for your patience and cooperation regarding the incidents that occurred during your stay. We're pleased to inform you that we have addressed and resolved all the issues, ensuring that our apartment meets the highest standards of cleanliness, comfort, and safety for our guests. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay in El Born. Warm regards, Patricia

Dear Phyllis, Thank you for taking the time to provide feedback on your recent stay at our apartment. We're glad to hear that you found the water pressure and hot water in the bathroom to be satisfactory, and we're pleased to inform you that we've recently installed new lamps in the stairwell to improve visibility and safety. Additionally, we'd like to highlight that the apartment is well-lit and not dark, ensuring a comfortable environment for our guests. We understand that the access to the apartment, particularly the staircase, presented challenges, especially with luggage, that's why our staff helps you, and we apologize for any inconvenience caused. We appreciate your feedback regarding the apartment's amenities, including the kitchen equipment and the condition of the bedframe. We apologize for any shortcomings in these areas and will have work to improve them!! Thanks to comments like yours, customers are enjoying the improvements. On a positive note, we're pleased that you enjoyed the central location of the apartment in the heart of El Born, and we hope that despite the challenges you encountered, you were able to make the most of your time in Barcelona. We truly value your feedback as it helps us to identify areas for improvement and to ensure that we continue to provide a positive experience for our guests. We hope to have the opportunity to welcome you back in the future and to exceed your expectations. Warm regards, Patricia