Hoteller nær Baptist Health

"Upon check we went to our room and everything in it was flipped literally mattress on the wall chairs flipped over and a white substance in the floor I didn’t even put my foot through the door we went back down and the receptionist was very helpful and immediately switched us to another room and when we went to it there was already a couple occupying that room we went back down for the the third time and got another room and it was very run down not clean and the air did not work but seeing as...

"The refrigerator was exceptionally loud when it cycled on. There wasn’t any lotion in the dispenser. The room was clean and the bed was comfortable."

"Staff was very helpful , clean rooms"

"Room clean, breakfast was great, staff was excellent."

"The hotel advertised breakfast, but it became apparent that it was a made-to-order service available at an additional charge, which I was perfectly fine with. However, the area was consistently unattended, with little to no staff presence behind the bar or serving area. It also appeared poorly stocked with both food and beverages, and during my two-day stay, it never seemed operational. Ultimately, I chose not to bother with it and went elsewhere for breakfast instead. The elevators were also...

"Solo cross country female traveler. Quiet room but the location didn’t feel the best."

"Yes, parking was well lit and close to the main entrance. The breakfast was well stocked and always hot and fresh. Delicious!"

"nice accommodations for a one night stay in little rock"

"We had a great stay! Maude at the front desk was very nice and welcoming. The room/bathroom was very clean. We had no issues. Would definitely stay again!"

"Breakfast is always good when I stay there. The order to cook is amazing. "

"Customer service was excellent! The hotel is under some construction. Bathroom is outdated. No ice machine available on any of the guest room floors. Unfortunately there was a roach inside of the refrigerator inside of my room, the front desk switched my room with no hesitation! Hotel has a bar onsite, service was great at bar, too!"

"Yes"

"Overall, an overpriced average hotel. The front desk staff needs to be more helpful and polite. If you book through Expedia, they will charge a $65 resort fee per night, per person. I will not return to this property again. Expedia should disclose all fees, including the resort fee, upfront."

"This place was clean, it's in a great location and the staff was amazing. The only reason I could not give this hotel 5 stars is because you hear everything in this hotel. So if you are a light sleeper you may want to reconsider but other than that I would definitely stay again. "

"Nice breakfast, the floor in the room was broken by the aircon, pool didnt work or was out of service because of maintenance all the days we where there "

"Clean rooms, friendly staff, greeted as u walked in."

"Bathroom could be a tad bit cleaner found hair in my shower "

"I had a very bad harassment situation by a person who has been harassing and part of a click who has been doing this to me. Avery long time and the property saw and recognized the issue and assisted me to be safe and secure and removed him and the others who were doing so. I am grateful"

"Room was clean. Toilet seat was VERY loose on both sides - why did cleaning staff not report this for maintenance. Microwave turntable had wheel broke off so turntable would not turn while cooking. Asked help from housekeeping staff to find my room, they could not speak English but apparently understand it so they escorted me to my room."