Hoteller med pool i Bảo Ninh

"Honestly, a somewhat boring experience. The hotel lives up to the pictures and the staff is really nice and friendly, but: We booked the hotel fully aware that it was a bit “isolated,” as we were simply in need of peace, quiet, and relaxation. With that in mind, we chose a hotel with a good restaurant, since we knew there weren’t many options nearby and we just wanted to swim, relax, and mostly enjoy ourselves at the hotel. However, the restaurant is completely unacceptable. As an example,...

"Dyreste hotel vi boede på i Vietnam, der var mange ansatte til at holde området pænt, velholdt og rent. Det undrede os bare at de ansatte ikke var bedre til engelsk. Vores låsesystem til værelset blev ved med at gå i stykker, og personalet kunne simpelthen ikke forstå at vi ikke synes det var i orden at komme retur til et ulåst værelse, ganske enkelt fordi de ikke forstod engelsk. De reperarerede døren 3 gange, og først da vi klagede til Hotels.com fik de lavet den så det ikke skete igen. Så...

"Very nice hotel although a bit out of the way from city center."

"We were met with a very rude attitude when we arrived at the hotel to check in. A member of the staff wanted us to show a bookingcomfirmation before he would let us in at the main entrance. Furthermore we didn't get any (basic) information at check in and it was difficult to get recommendations of restaurants outside the hotel. The room was very nice and clean though, but the service was very poor!"