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"I stayed here, but there was no lantern or scissors provided, and the lantern in my friend’s unit was broken too. So I asked for a replacement, but I was told there wasn’t one available and to just deal with it. I asked them to help resolve the issue, but all they said was to talk to the manager in the morning. I think that is very poor customer service."

"Amanda was lovely: very helpful and she made such delicious breakfasts every morning fresh. The house is charming. It feels like it’s in the middle of the quaintest tiny villages but Hartford is under 30 minutes away and New Haven was an easy 45 minutes. The bed was comfortable and the room was huge. We thoroughly enjoyed our stay."

"The first room had bugs and dead bugs all over the room. Bathroom had a spider on the ceiling and smelt musty. Second room was a bit cleaner but the shower curtain was dirty along with the shower floor. Blinds and curtain didn’t fully cover for privacy"

"Very convenient to the university and downtown. Relatively quiet for an urban location."

"Lodging seekers beware and make sure you bring a UV light to check for left over body fluids as well as a flashlight for bedbugs. Do not, I say again, do not think that the main photo on Expedia is anything like was is actually in place nor do the room photos look anything like what I walked into. This place is worst than a dive, no proper check in procedures, note on the door says to call ABC person who then would contact XYZ (allowed me to check in an hour early). As soon as I entered the...