Hoteller i Bankei

"Attentive staff and serene environment. A good respite"

"とても良い所でした。"

"good"

"スタッフの対応も良く、設備や朝食もとても良かった。"

"This was a fantastic wooden cabin with an amazing view of Lake Toya over pretty garden flowers from the small balcony and large bathtub with huge window. Trees blocked the view of the fireworks but you can see those from the parking lot just steps away. We had two single beds downstairs and our daughter had her own bed in a mezzanine up a slightly scary ladder. Mattresses were a bit too hard for my liking (we have luxury firm at home). Toilet was in a lovely wooden room, with heated seat and...

"A fantastic, characterful hotel in a great position. The staff couldn’t have been more helpful or accommodating. Very generous breakfast and dinners. Lovely in-room onsen overlooking the mountains."

"到着時より丁寧にご案内いただき、朝食・夕食とも大変美味しかったです。 部屋からの景色もとても綺麗でした。"

"The design is really nice and stylish, with friendly staff and a good breakfast!"

"全てが綺麗でした！また泊まりたいねと子供も喜んでました。また行く際はよろしくお願いします。"

"Beautiful lakeside view, friendly & helpful staff, delicious buffets, however, facilities are dated & in need of an upgrade"

"枕など汚れが目立つ事があった。 トイレットペーパーを支える器具が外れかかっていて壊れていた。すぐにフロントへ報告し対応は素早かったが、もう少し細かい点検はした方がいいと思います。"

"建物は古くサウナはありませんが温泉の泉質は最高です。夕食に関しては宿泊料金相応で満足でしたが朝食はちょっと物足りなく感じました。お部屋のベッドサイドテーブルが汚れていたり、枕に短い髪の毛がついていたのが残念でした。"

"We had a 1 night stay at Noboribetsu Grand Hotel. The room was really perfect, er opted for a suite with a private onsen. The food was nothing special, they had both japanese and western style. There were alot to choose from, but nothing amazing exept the steak, which was cooked perfect. Breakfast was the same as above, it was fun to try all the different kind og japanese style options. Staff was really kind and Helped us with What we needed. English was ofcourse not their strongest, but...

"ホテル内のレイアウトも可愛らしく、スタッフの方々の対応も良かったです！温泉の種類も豊富で、入り比べができて楽しかったです。滑り台は想像以上にスピードが出てスリリングでした！"

"Very friendly and helpful staff. Breakfast buffet was high quality."