Hotel i Bangcusay, San Fernando

"Hot shower is not working. Only the very cold shower. When you turn the handle to the left to get hot shower, the water in the shower heads was only dripping and no water pressure. No phones in the room. Had to go down every time to ask for assistance. I had to ask 3 times in one day just for someone to fix the issue and when someone finally came, they COULD NOT FIX IT!!! Quite disappointing "

"Very clean and all staff were friendly"

"Room was very clean, staff are friendly, courteous and always available to help."

"I won’t stay there any more. Linen were wornout, towels were discolored, mosquitos & ants all over the room, defective shower, toilet was clogged & after declogging it goes back to slow drain again. It’s way below my expectation. I don’t why you are doing business with this kind of property. "

"Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. "

"All was good, very spacious room, only wish they have a refrigerator in room. "

"Stay away from this property. It is not worth Expedia exposure property. I booked it for my sisters as it’s closer to San Juan Beach. It is a house turned lodging/dorm style. Not very upfront on additional fees on their listing. Terrible place for a stay. Might be okay for backpackers. 1. ADDITIONAL charge for airconditioner at 500 pesos a night (pricey, considering it was only used at night) 2. Lots of mosquitoes 3. Toilet flush handle is broken (shared/common area bathroom) 4. No small...

"There was a smell in the room that smelled like. A. Open swege pipe thats not been plugged. B. Fish 3 days old. They can not fix it. It stayed with us for 3 days during our stay. Its obvious they tried to mask it on 1 day with air freshners. I recommend avoiding if you can."

"Worth every money you will spend on the resort. Staffs are also very kind"

"The room was on the small side but clean and comfortable. Children playing in the hall was very disturbing since there is nothing to absorb the echoing sounds in the hallway. I think it's a fairly new property and may still be dealing with growing pains. It's a small property but that's ok. It's right on a pretty beach with clean water. That's also a plus. The big problem is how isolated it is. There are other small hotels nearby but nothing in the way of things to do or other places to...

"Clogged restroom drainage,smells like sewer.Outdated amenities. food really basic and less per serving."

"The location was fantastic and the outside area is truly beautiful, though the grass could use a bit more attention and landscaping. However, the room itself is in need of a major upgrade, particularly the bathroom, which felt quite dated. Staff were very helpful and friendly. "