Spahoteller i Banff

"Very noisy room as we could hear trains loudly passing by after 1:00 am in the morning which disrupted our sleep. Also there was noisy chatter from the outside hot tub close to our room later at night. The breakfast we had on our first morning was good. We had to leave early after our second night to catch a flight in Calgary. I had asked if we could have breakfast either at 7:00 or 7:15 am so we could get on the road instead of the regular 7:30 am time. The second woman we spoke to was rather...

"The staff was very friendly and helpful."

"It was a perfect stay for a few people, with amazing driving access and walkability to downtown canmore! I would 100% come back here and am actively looking to come and stay again!"

"The property was very clean and we loved the easy check-in and check-out process. The host (Mark) was very responsive when communication was sent, however there were really no issues or problems so communication was minimal. We highly recommend this property and would certainly consider staying again in the future."

"There was no blinds in the livingroom for the pull out couch. We had to wipe the floor after spilling water and the paper towel came up so dirty. There was only 2 pool towels and the listing says “sleeps four”. There was a hair on the sheets in the bedroom and no cover on the duvet for the pull out. Overall felt unclean."

"The major problem: The owners/managers don’t communicate with us at all, despite multiple attempts during and after our stay. Not once. Totally unacceptable. The unit itself is OK. The shower taps are broken, the unit is over some sort of HVAC vent, so it sounds like a snowblower is going off outside your living room on a regular basis."