Reception
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Anmeldelser af Sword Motor Inn

2.5 out of 5
Sword Motor Inn
146 Hastings Street N, Bancroft, ON

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 131 af i alt 462 anmeldelser" "
Bedømmelse på 8 − Udmærket. 184 af i alt 462 anmeldelser" "
Bedømmelse på 6 − Okay. 88 af i alt 462 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 462 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 21 af i alt 462 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

7,4/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ricardo, Toronto

Overnattede 1 nat i april 2024

10/10 Fremragende

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful staff.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 28. apr. 2024
Thank you for your feedback I will share it with our staff. We look forward to seeing you again

10/10 Fremragende

francine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We truly enjoyed our stay
Overnattede 1 nat i april 2024
Svar fra Front Desk den 27. apr. 2024
Thank you for your feedback. We look forward to your next stay

10/10 Fremragende

Paula

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and comfortable. We were greeted by friendly and helpful staff. I would stay again
Overnattede 1 nat i april 2024
Svar fra Front Desk den 27. apr. 2024
Thank you your your feedback. We look forward to your next stay

10/10 Fremragende

Trevor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Desk den 28. apr. 2024
Thank you for your feedback. We hope to see you soon

10/10 Fremragende

Chester

Rejste med partner
Wonderful
Overnattede 1 nat i april 2024
Svar fra Front Desk den 21. apr. 2024
Thank you! We hope to have you as a guest again soon!

10/10 Fremragende

KRISTINE

Very clean, staff very friendly and allowed me early check in.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 9. apr. 2024
Thank you for your feedback!

10/10 Fremragende

Brenda

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As in all my reviews of hotels/motels, they need to get rid of the multiple small square pillows and bring back standard queen/king pillows.
Overnattede 2 nætter i marts 2024
Svar fra Front Desk den 9. apr. 2024
Thank you for your feedback!

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was good I’m here every Monday for work
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 9. apr. 2024
Thank you for your feedback!

4/10 Dårligt

Daniel

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
No
Overnattede 2 nætter i marts 2024
Svar fra Front Desk den 12. mar. 2024
Thank you for your feedback! Please let us know how we can improve your experience with us.

10/10 Fremragende

Derek

Synes godt om: Overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 8. mar. 2024
Thank you!

10/10 Fremragende

Derek

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great I stay here every Monday for work
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 8. mar. 2024
Thank you for your feedback!

8/10 Udmærket

Frank

Rejste i en gruppe
Synes godt om: Service og personale
Was great to have convince for snowmobiles.
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 8. mar. 2024
Thank you for your feedback!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything you need for a great vacation
Snowmobiling trip - trail access from hotel parking lot, with sled parking outside your room and large trailer and truck parking behind the hotel. Breakfast included
Overnattede 3 nætter i februar 2024
Svar fra Front Desk den 8. mar. 2024
Great Pic! Thank you for your feedback!

10/10 Fremragende

Andrew

Overnattede 1 nat i januar 2024
Svar fra Front Desk den 19. feb. 2024
Thank you for your feedback! We hope to see you in the future.

6/10 Okay

Paul

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 22. jan. 2024
Thank you for your review.

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Sword Inn den 4. jan. 2024
Thank you for your review.

10/10 Fremragende

Rodney

Overnattede 1 nat i december 2023
Svar fra Front Desk den 29. dec. 2023
We are glad you enjoyed your stay with us! We hope to see you in the New Year!

2/10 Forfærdeligt

Martin

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff wasn’t very knowledgeable and unhelpful the property was run down. Tv quality was like we were watching a snow storm. Getting hot water to the bathroom took 10-15 mins. Room cleanliness was poor didn’t contact the desk to help as pervious interaction wasn’t good we cleaned it ourselves. Very disappointed in experience and the stay.
Overnattede 2 nætter i december 2023
Svar fra front desk den 15. dec. 2023
Thank you for your feedback!

10/10 Fremragende

Rodney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra front desk den 8. dec. 2023
Thank you for feedback. Hope to see you soon

10/10 Fremragende

Samuel

Overnattede 1 nat i november 2023
Svar fra Sword Inn den 22. nov. 2023
Thank you for your review. :)

10/10 Fremragende

Danielle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean. We were able to walk to the shops no problem. The ATV trails are right next to this hotel.
Overnattede 2 nætter i november 2023
Svar fra Sword Inn den 19. nov. 2023
Thank you for your review. :)

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, friendly atmosphere with good amenities.
Overnattede 1 nat i november 2023
Svar fra front desk den 7. nov. 2023
glad you enjoyed your stay.

10/10 Fremragende

Nathanael

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had an excellent stay. The game room was fun, the pool was large and nice and warm, the sauna was nice, the entire property was very clean! My only complaint is that the hot tub was broken. Overall, had a great stay. Ignore the reviews which say the place is dirty, I hardly believe them considering how the font office person was concerned about cleanliness of the pool to the point where she had to unlock the access to get in.
Overnattede 1 nat i oktober 2023
Svar fra Front Desk den 27. okt. 2023
Thank you for your feedback we will et our staff know. Look forward to seeing you again.

6/10 Okay

debby

Overnattede 2 nætter i oktober 2023
Svar fra Front Desk den 25. okt. 2023
Thank you for your feedback!

6/10 Okay

Craig Terry

Overnattede 1 nat i oktober 2023
Svar fra Sword Inn den 8. nov. 2023
Thank you for your review.

10/10 Fremragende

Sandra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff. We arrived very late at night and the woman in the reception was super sweet, making us feel very welcome.
Overnattede 1 nat i oktober 2023
Svar fra Front Desk den 15. okt. 2023
Thank you for your feedback! Thanks for staying with us

10/10 Fremragende

Ronald

Overnattede 3 nætter i september 2023
Svar fra Front Desk den 3. nov. 2023
Thank you for your feedback!

8/10 Udmærket

Yeseul

Synes godt om: Service og personale
I have dust allergy and been sneezing constantly in the room. Apart from it, staffs were welcoming and friendly, and breakfast was good.
Overnattede 1 nat i oktober 2023
Svar fra Front Desk den 27. okt. 2023
Thank you for your feed back. We will let the staff aware of this

8/10 Udmærket

Steve

Rejste med partner
Synes godt om: Rengøring, service og personale
Uneven steps to unit are a hazard for seniors. Not able to buy refreshments at the desk without cash, debit not accepted, was inconvenient. Breakfast was well done, good selection. Having the 24" mini fridge set on the floor not raised ..again inconvenient for seniors. Tv reception was adequate but the picture pixels were very poor, reminded me of the late '60's.
Overnattede 1 nat i oktober 2023
Svar fra Front Desk den 7. okt. 2023
We will look into these issues. Thank you for your feedback!

6/10 Okay

Monique

Rejste med partner
Synes ikke om: Faciliteter
IIt was pretty noisy. Not only from the traffic but from the people in the next room. We could hear not only the television but also their conversation.
Overnattede 1 nat i oktober 2023
Svar fra Front Desk den 7. okt. 2023
Thank you for your feedback! We are sorry to hear this. The issue with the room next door could have been dealt with by Reception at the time it was happening. We will let future guests know to be more respectful of their neighbors.

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Faciliteter
Friendly and efficient staff .. very helpful in getting accessible room that we needed .. good buffet breakfast .. clean rooms and quiet. 10/10
Overnattede 1 nat i oktober 2023
Svar fra Front Desk den 7. okt. 2023
Thank you for your feedback! We hope to see you back soon!

4/10 Dårligt

Savanna

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Front Desk den 2. okt. 2023
Thank you for your feedback! What could have been done to make your stay with us a more enjoyable experience?

2/10 Forfærdeligt

Emma

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The customer service there is horrible
Overnattede 2 nætter i september 2023
Svar fra Front Desk den 26. sep. 2023
We will look into this matter. Thank you for your feedback!

8/10 Udmærket

James

Rejste med partner
Front desk very polite helpful and workers fixing our Lock very quick and polite
Overnattede 1 nat i september 2023
Svar fra Front Desk den 24. sep. 2023
Thank you for your feedback.

8/10 Udmærket

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Pleased with the 1 night Stay
Good older Hotel .. Will return for 1 night stays
Overnattede 1 nat i september 2023
Svar fra Front Desk den 20. sep. 2023
Thank you for your feedback. We look forward to seeing you again.

2/10 Forfærdeligt

Laura

Overnattede 2 nætter i september 2023
Svar fra Front Desk den 2. okt. 2023
Thank you for your feedback. Is there a way we could have made your stay more enjoyable?

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Front Desk den 8. sep. 2023
Thank you for your feedback!

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i september 2023
Svar fra Front Desk den 6. sep. 2023
Thank you for your feedback. Look forward to seeing you again

10/10 Fremragende

Jacqueline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Like the convience f location for our visit to bancroft. Just the problems with traveling with a toddler eye level fridge easy for him to get into. And even with safety chain on hes still able to squeeze thru door.
Overnattede 1 nat i september 2023
Svar fra Front Desk den 8. sep. 2023
Thank you for your feedback.

8/10 Udmærket

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staffand clean
Overnattede 2 nætter i september 2023
Svar fra Front Desk den 5. sep. 2023
Thank you for your review. we look forward to seeing you soon

6/10 Okay

Stephen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
A good place to stay while traveling through the area. The place is within walking distance of shops and places to eat in Bancroft. Parking was convenient and check in was easy. The building and rooms are “tired” and in need of renovation but they were clean and everything functioned properly.
Overnattede 1 nat i september 2023
Svar fra Front Desk den 4. sep. 2023
Thank you for your feedback. Thank you for staying with us.

10/10 Fremragende

Karen

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
Booked the suite and didn't really know I was booking the suite until check in; I only wanted 2 queen beds. There's what sounds like a cricket stuck in the washroom walls. Place is clean but run down. Grout needs a good cleaning and refresh. However, the beds are comfortable! Linen is clean! AC is cold! Free breakfast! That's what matters.
Overnattede 1 nat i september 2023
Svar fra Front Desk den 4. sep. 2023
Thank you for your feedback!

8/10 Udmærket

Carol, NEPEAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was generally clean and questions were responded to promptly. It met my expectations nicely!
Overnattede 1 nat i august 2023
Svar fra Front Desk den 4. sep. 2023
Thank you for staying with us and for your feedback.

6/10 Okay

Cynthia

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
While our room was clean, the property could use a makeover. The outside gardens . Plus there was a bag of garbage sitting on the ground outside of doorway that was leaking was there when we arrived and still there when we left. I will say that the front reception staff eere awesome!, especially Rhonda. She kept my dog with her while I had a swim. So sweet of her. Thank you again for that.
Overnattede 2 nætter i august 2023
Svar fra Front Desk den 30. aug. 2023
Thank you for your feedback! Rhonda was glad to help. We hope to see you back in the future.

10/10 Fremragende

Sarahi

Overnattede 1 nat i august 2023
Svar fra Front Desk den 17. sep. 2023
Thank you for your stay with us, glad you enjoyed your staff

10/10 Fremragende

GARY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed for a wedding event in the area and enjoyed the pool and sitting outside and one of common areas visiting with family nice staff very convient
Overnattede 2 nætter i august 2023
Svar fra Front Desk den 21. aug. 2023
Thank you for staying with us! Come back soon!

10/10 Fremragende

Mikaela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Front Desk den 21. aug. 2023
Thank you for staying with us! We hope to see you back again soon.

10/10 Fremragende

Tannis, Lethbridge

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 2 nætter i august 2023
Svar fra Front Desk den 21. aug. 2023
Thank you for staying with us! Come back soon!

10/10 Fremragende

Nancy

Overnattede 1 nat i august 2023
Svar fra Front Desk den 9. sep. 2023
Thank you for your feedback. Come again soon!