Hotel i Ban Phochai, Chiang Mai

"Morgenmad dårlig, mangler groft brød og ost. Kold lobby og morgenmad resturant. For meget aircondition i de områder."

"Dejligt hotel med udmærket service og god morgenmadsrestaurant. Hotellet er centralt placeret med restauranter og indkøbsmuligheder indenfor gåafstand."

"Et helt vidunderligt ophold.. virkelig skønt hotel og meget afslappende udenfor storby ræs.. vi kan varmt anbefale et gåtur helt op til det hvide tempel på bjerget lige overfor hotellet.. magisk tur.."

"Stayed 6 nights in a pool access room. Pros: - Nice and clean room, but almost no cupboard, shelves or drawers for unpacking - Wifi good, also in room - Nice garden area, but more than half of sunchairs had no cushion and the rest pretty old. The empty pavilion took up a lot a space. Don't like the plastic grass Cons: - NOT in Nimman area. Located away from everything far down a 300 m long (and dark at night ) alley. Used Bolt (like Uber) for transport at 2-3 Euro for the 2 km to One Nimman or old town. - Forgot airport pickup, and even after call it took another half hour despite they had all flight info. Hotel is 5-10 minutes from airport. - Could clearly hear all starting airplanes, but no big deal, maybe 30 seconds 20 times a day and no problem at night. - Kitchen was closed for lunch at 1.30 despite no restaurants near hotel. No opening hours stated, just said it was closed. - For breakfast we could get toast with jam or a big plate with 3-4 sausages, an omelet, 3-4 bacon slices, tomatoes, salad and cucumber. Never succeeded in just getting an omelet. The last day I saw a menu card and found out we could also order fresh fruit. Reception staff also worked in the kitchen. - Staff is okay but English knowledge not very good making it difficult to communicate. - How can a hotel be named Spa when no spa. Also no fitness and no bar. - Would book a tour, but brochures were locked in cupboard and no key. Could only pay cash when we asked them to book the tour for us."