Hoteller med pool i Ballwin

"From the outside looking in, the property looked really nice. When we checked in, the toilet didn't work. The front desk said the maintenance person was gone but they could bring me a plunger. They never did. When we went to take a shower in the morning, we noticed blood stains on the bathroom walls. Front desk staff argued with me stating that it wasn't blood. Finally they sent a housekeeper up who confirmed that it looked like blood. After speaking to 5 different people, I finally spoke...

"Clean room , happy hour, nice staff"

"Had a hard time checking in receptionist was not there to be almost 30 minutes waiting for this guy to attend me"

"We had a great stay"

"Unión Station is gorgeous. We stayed there for our anniversary to watch the light show and hang out in the grand Hall and have cocktails. There was a wedding that night so they had the entire grand hall blocked off and we were not able to do any of that. The staff were not necessarily friendly and the whole place outside smelled like gas. The rooms were fine, but it just seems over priced."

"Clean room, good staff, breakfast OK."

"I like the hotel but for the price that I paid the breakfast was terrible Frozen food and no cooked food Very disappointing for expensive hotel not to offer warm breakfast The next night we switched the hotel with holiday express because they offer good cooked breakfast"