Hoteller nær Back Creek Park Tennis Center

"Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. "

"The staff was great and accommodating while in town for a Hampton University event. The service will be the reason for my return. Breakfast is steady, waffles are good, sausage may need to consider another supplier, not very flavorful, and lastly, bed was great, but it's time to upgrade the pillows, room was clean as always, again it is the service that keeps me coming back "

"Air conditioning wirked properly"

"The beds and pillows were amazing! Continental breakfast was really good too. Staff were friendly. Our room was clean. Love the snack and beverage area, prices were reasonable. "

"This property is very out dated. It is need of upgrades. But if you a looking for a cheap stay and convenience then perhaps this can work. Please note that the breakfast is not worth mentioning. It's a pack of outmeal and teabags. Not even bagels, donuts or anything like that. A few pieces of fruit. There was some muffins but when I tried eating it was so stale and dry I almost choked."

"There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. "

"Nice clean room. Bed and pillows real comfy. Friendly staff and located nice facinity of Hampton Coliseum and Mall. Pool was not as inviting. But overall stay was good and would stay again."

"Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

"Motel had a bad smell. Front desk staff was running motel next door also. Beds were uncomfortable. Definitely not a $80 a night room. Very disappointed. "

"The HVAC controls were confusing- they n the wall or at the unit?"

"Internet wasn’t that good "

"Clean room"

"No hot tub. "

"Karen at the front desk was very helpful during this stay."