Hoteller nær Avon Theatre

"Overall the stay was great. Staff is wonderful and the restaurant bar is our favorite stop for drinks before heading off to plays. We have used this property before and the location can not be beaten. My only issue is there was a hold for the full stay amount plus an additional $200 for room charges. Then on check out we were charged the room rate amount. It has now been 7+ days and the fairly large hold is still pending. It is frustrating to have to review and confirm the amount is still not...

"The property was clean and very well located, very close to downtown. Staff were courteous and responsive but I found check-in and check-out info a bit confusing. The room was very small, the bathroom tiny with a pillar obtruding into the middle of it. The sink is outside the bathroom in the room itself. It was fine for one night but overpriced for what it was - a bit shabby rather than charming or characterful. You have to pay extra to park your car, and in our room the only real amenity - the...

"This property is extremely outdated with little modernization. The room is small with outdated furniture, although the mattress was good. The room door only had a handle lock which opened with an actual key - no deadbolt or other locking feature. The auxiliary entrances were not locked or secured in any manner. Check-in took 20 minutes with a clerk who struggled with understanding 3 people checking in with 2 separate reservations. I am unclear if language was the barrier or if it was...

"The suites are absolutely gorgeous! Very spacious, clean and beautiful. I would definitely stay there again. I highly recommend this property."