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Anmeldelser af Hermosa Hotel

2.5 out of 5
Hermosa Hotel
131 Metropole Ave, Avalon, CA

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 99 af i alt 341 anmeldelser" "
Bedømmelse på 8 − Udmærket. 100 af i alt 341 anmeldelser" "
Bedømmelse på 6 − Okay. 61 af i alt 341 anmeldelser" "
Bedømmelse på 4 − Dårligt. 35 af i alt 341 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 46 af i alt 341 anmeldelser" "

7,0/10

Rengøring

8,2/10

Service og personale

6,6/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Joyce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very accesible
Overnattede 2 nætter i maj 2024

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i maj 2024

8/10 Udmærket

Allan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice old hotel. Stairs to upper levels. Rooms are small. Could use some upgrades. It was available when almost nothing else was on a busy weekend.
Overnattede 1 nat i maj 2024
Svar fra N den 19. maj 2024
Thank you for your feedback.

2/10 Forfærdeligt

Dee

Overnattede 2 nætter i april 2024
Svar fra N den 19. maj 2024
Hey Dee, What could we have done to make your stay better?

10/10 Fremragende

Mariana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra N den 22. apr. 2024
I'm glad you enjoyed your stay with us at hermosa on Catalina Island.

10/10 Fremragende

Rory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra N den 22. apr. 2024
Thank you, I'm glad you enjoyed your stay with us Rory

10/10 Fremragende

Angel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service and convenient location
Overnattede 2 nætter i april 2024
Svar fra N den 16. apr. 2024
We are so glad you enjoyed your stay with us

8/10 Udmærket

Angelica

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the cottage and the atmosphere! The only thing keeping from 5 stars was the bed. It was creaky and old. Was not very comfortable but overall very nice stay
Overnattede 4 nætter i april 2024
Svar fra N den 14. apr. 2024
Were glad you liked the atmosphere; we'll look into the comfortableness of our beds. thanks for letting us know.

8/10 Udmærket

Zach

Rejste med familie
Synes godt om: Service og personale
When in need of a replacement key for a unit, you can contact an after hours number, the staff came very quick to assist us.
Overnattede 2 nætter i april 2024
Svar fra N den 14. apr. 2024
We're glad our staff were able to help you, and that you enjoyed your stay at hermosa hotel

10/10 Fremragende

Ashleigh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and cozy room with a mini fridge, microwave, and comfortable bed.
Overnattede 2 nætter i april 2024
Svar fra N den 8. apr. 2024
I'm glad you enjoyed your stay with us.

8/10 Udmærket

Luyen

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Poor water pressure. TV/cable didn't work.
Overnattede 3 nætter i april 2024
Svar fra N den 7. apr. 2024
Thank you for your feedback.

10/10 Fremragende

Candy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My husband and I were guest at your hotel from Friday, March 29 until Monday, April 1. We had a phenomenal time. Alex is wonderful thank you for all your customer service. He is an excellent employee my husband and I will definitely be back to your location.
Overnattede 4 nætter i marts 2024
Svar fra Management den 3. apr. 2024
Thank you so much for staying with us! We hope you will come back and visit soon!

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the old school Catalina vibe of Hermosa Hotel! The bungalows are so quaint. The staff was so friendly and welcoming and the location is perfect! I will be coming back and have recommended to friends.
Overnattede 2 nætter i marts 2024
Svar fra Management den 3. apr. 2024
We love the cottages! So glad you like the Catalina vibe. Come back soon!

6/10 Okay

Taehee

Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra N den 3. apr. 2024
Thank you for your review. We are happy to hear that you enjoyed your stay with us and we're happy Alex helped make your stay more pleasant.

10/10 Fremragende

lucero

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Management den 3. apr. 2024
Thank you for staying with us! Come back soon!

8/10 Udmærket

Jan

Rejste i en gruppe
2 beds small bathroom and tiny kitchenette. No furniture (dresser, chairs, place to put luggage). Clean close to everything.
Overnattede 3 nætter i marts 2024
Svar fra Management den 3. apr. 2024
Dear Guest - thank you for staying with us. All rooms are a tad different so please feel free to reach out next time for one with a little more space - maybe a family room or suite? We hope to see you back soon.

10/10 Fremragende

Tifitifi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Greta staffing and very accommodating
Overnattede 3 nætter i februar 2024
Svar fra Management den 18. mar. 2024
Thank you for staying with us! Come back soon!

2/10 Forfærdeligt

Sreenivasan

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It is one of the worst property that I ever stayed in United States, the size of the room and the rest room are very small, I would not recommend to stay, there are other hotels around it which are very good, I stayed here two days they did not even clean or change the towels and bed spreads
Overnattede 2 nætter i februar 2024
Svar fra Management den 19. feb. 2024
Dear Guest, We are so sorry to hear you did not enjoy your stay. We do offer cleaning and stayover service upon request. So sorry you did not stop by the desk while you were on the property.

4/10 Dårligt

Huiyu

Synes ikke om: Rengøring, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Management den 18. mar. 2024
We are sorry your stay with us fell short of expectations. We appreciate the feedback.

10/10 Fremragende

Brenda

Rejste i en gruppe, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was great, Alex the front desk concierge was great when we called for assistance he was there to give it and with a smile and an awesome attitude. Thank you Hermosa Hotel !
Overnattede 2 nætter i januar 2024
Svar fra Management den 18. mar. 2024
Thank you for staying with us! We agree Alex is great! Come back soon!

6/10 Okay

Marvin

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quaint but our unit slanted. Walls and shower dirty/stained. Bed mattress was uneven. Location great.
Overnattede 2 nætter i december 2023

2/10 Forfærdeligt

Cameron

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Moses

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Water was shut down in room couldn’t shower, had to go to another Hotel
Overnattede 1 nat i december 2023

10/10 Fremragende

Ronald

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

10/10 Fremragende

Norma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice,clean and the staff was amazing
Overnattede 1 nat i november 2023

8/10 Udmærket

Rona

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale
The shower head was leaking non stop
Overnattede 2 nætter i november 2023

10/10 Fremragende

Brady

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👍
Overnattede 2 nætter i september 2023

8/10 Udmærket

Diane

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It would have been nice to have kitchen tools plates silverware anything… they have a single burner but no way to cook… no coffee pot and the coffee at the front desk was day old gross. Cute place nice atmosphere close to town.

4/10 Dårligt

Cesar

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room did NOT look like the picture. The bed had BED BUGS. We could NOT sleep comfortably because of the itching. My fiancé and eye have little bug bites all over our bodies
Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

David Joseph

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's was not worth it to pay all the money for old, dirty, small bathroom you can't turn your arms to wash your body, it's a bottle!
Overnattede 2 nætter i oktober 2023
Svar fra Manager den 26. okt. 2023
Hi David, You must have stayed in a room with a small shower - please call us next time for an upgrade. Select rooms have newer or larger showers - it is all based on the room type.

6/10 Okay

Diane

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We stayed in a Queen Cottage outside and down the street from the hotel. The room was small and bathroom even smaller but clean. The exterior of the building needed repairs. The best thing about this room was it’s convenience to shopping and restaurants in town.
Overnattede 3 nætter i oktober 2023
Svar fra management den 26. okt. 2023
thank you for staying with us.

2/10 Forfærdeligt

Helen

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No closet, no hangers, only one nightstand, no place for soap bar in the shower, the shower comes out with a trickle and is very hard to turn on. There is a hot plate, but no dishes, no pots or pans! The great lobby bar that was touted in their website was never open. The ice maker was broken.
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Saul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

6/10 Okay

Haydee

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Andy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had fun it’s was the best trip I ever had for first time was the amazing and fun best experience ever 👍💯🙌
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Frank

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing
The cottages are really old and run down and very small. There is a kitchenette but there are no dishes, utensils or even a coffee maker. It badly needs renovation.
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Morgan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff great rate great location. Loved it Amazon Italian restaurant M and best coffee shops 1 block away.
Overnattede 2 nætter i oktober 2023

6/10 Okay

Omar

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
.
Overnattede 2 nætter i september 2023

8/10 Udmærket

Bernardo

Overnattede 2 nætter i september 2023

6/10 Okay

Alejandra

Rejste med partner
Synes godt om: Service og personale
Good location in proximity
Overnattede 3 nætter i september 2023

10/10 Fremragende

MARIA, CARDIFF

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hermosa House was a great choice for my short visit to Catalina. Loved the friendly helpful staff, convenient location and early check in option. Had a very pleasant stay--will choose Hermosa on my next trip to the island.
Overnattede 1 nat i september 2023

8/10 Udmærket

Jax

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023

10/10 Fremragende

Frida

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

6/10 Okay

Candus

Synes godt om: Rengøring
Our room was ok overall. But floors had a film on them that was a bit sticky. Exterior of hotel looks worn and needs to be repainted
Overnattede 1 nat i september 2023

6/10 Okay

ruth

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Hermosa life
Hermosa has a very Europeon vibe. Room is small, shower/ bathroom Very small. On the way up the stairs to villa it was so beautiful and then the garbage can smell ruined it. It would have been a lovely sitting spot but the smell made that impossible. Customer service was bery helpful and nice. Overall it was a fine, location was perfect.
Overnattede 2 nætter i august 2023

10/10 Fremragende

Abimael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Been to Catalina island a couple times & this happens to be the best hotel my wife & I have stayed at. Highly recommend this place , everything is walking distance! Steps away from stores , bars & restaurants! The hotel rooms were very clean & have free coffee & a small bar in the lobby. They also have a free storage room in the back to put your luggage’s meanwhile you wait for check-in! My wife & I are really picky when it comes down too choosing hotels & we decided to give Hermosa hotel a chance & it didn’t disappoint at all! The general manager “David” was very helpful as well & customer service here is great. We will definitely be back 😎

10/10 Fremragende

Deviles

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good
Overnattede 2 nætter i august 2023

10/10 Fremragende

Cheryl

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Location is great
Overnattede 4 nætter i juli 2023

10/10 Fremragende

Alma

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023

8/10 Udmærket

Liseth

Rejste med familie
Synes godt om: Service og personale, faciliteter
Great Hotel! Great location! Walking distance to everything in Avalon! Bus stop right in front of hotel. They offer coffee and beach towels as well as beach toys/floaties. The staff was super kind. The only complaints i have are The property seems a bit old. Tiny showers with broken knobs and dingy shower walls. The rooms get super humid. I asked for the room to get cleaned as i stayed there 3 nights and my sheets were not changed.
Overnattede 3 nætter i august 2023