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Anmeldelser af Resorts Casino Hotel Atlantic City

3.5 out of 5
Resorts Casino Hotel Atlantic City
1133 Boardwalk, Atlantic City, NJ

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 1049 af i alt 2340 anmeldelser" "
Bedømmelse på 8 − Udmærket. 609 af i alt 2340 anmeldelser" "
Bedømmelse på 6 − Okay. 339 af i alt 2340 anmeldelser" "
Bedømmelse på 4 − Dårligt. 189 af i alt 2340 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 154 af i alt 2340 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed og dejligt værelse. Kan varmt afbefales.
Overnattede 1 nat i juni 2022

6/10 Okay

Monica

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Front desk staff needs to improve. Be more friendly, welcoming, smile! Boardwalk entrance looks terrible and not appealing at all. Only one entrance out of two is open on side of hotel. Found that strange. Makes entrance / exit more complicated than necessary. Bed frame was dusty on top.
Overnattede 1 nat i maj 2024
Svar fra TR den 23. maj 2024
Thank you for your feedback and staying with us.

8/10 Udmærket

Monica

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
Front desk staff needs improvement. At check in, the agent checking me in did not smile at all during the whole process. Being in the position where you are essentially the face of the hotel and the first point of interaction with guests, front desk agents need to provide a warm welcome to guests approaching the front desk. This includes a smile on your face instead of looking miserable. My first morning there, I called the front desk only to ask the hours of operation for the pool and the phone literally rang for TWO MINUTES before someone answered. Our phone call lasted all but 10 seconds. I understand front desk can get busy BUT the phone should be answered at least within it ringing 4 times. NOT two whole minutes. What if it had been an emergency??? What excuse would front desk and the hotel have then for not answering the phone much sooner?
Svar fra TR den 23. maj 2024
Thank you for your feedback and staying with us.

2/10 Forfærdeligt

Karlene

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When I got to the hotel, they gave me room 525 walked into the room. It smelled really bad like someone just had sex. It look like somebody was laying on one of the beds went downstairs to make a complaint got down there. Try to tell us there was no other rooms available as far as to stay in that room for the night and they will accommodate us the next day. I said no I will not say that wrong it smells too bad. You can smell it in the hallway, eventually she gave us another room the next day we asked for House Keeping. They took the sheets that we had on the bed and put them back on the bed as we put them on the floor the day they did the same thing I took the sheets off the bed. They pulled the sheets up from off the floor and put them back on the bed and I went downstairs and complained again , she told me that she will stable be for free for that night and I will get $100 food voucher the next day we asked for House Keeping again after we constantly kept putting a sign out there to clean the room the house most of the housekeepers did not speak English we’re getting upset And also from the day that we were there, someone was going by Rattling handles on the door trying to get in the rooms and we went to the pool. The pool needed to have more chlorine in it. You could tell that people were just peeing in the pool and was not getting out so I could not even enjoy the pool, and the more you complain really anything was was being done I did not get the free night I was charged
Overnattede 7 nætter i maj 2024
Svar fra TR den 20. maj 2024
We apologize for the all the inconvenience you were caused during your stay. We will address these issues to the appropriate departments. Thank you for your feedback.

10/10 Fremragende

Barb

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location and accessible to many eatery's on the property and surrounding area.
Overnattede 1 nat i maj 2024
Svar fra TR den 20. maj 2024
Thank you for your feedback

8/10 Udmærket

Allison

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in and out was super easy. Hotel room was larger than expected and clean. TV was small for room size but definitely not a deal breaker. We would stay again!
Overnattede 1 nat i maj 2024
Svar fra TR den 20. maj 2024
Thank you for your feedback

8/10 Udmærket

Katherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra TR den 23. maj 2024
Thank you for your feedback and staying with us.

10/10 Fremragende

Francisca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024
Svar fra TR den 19. maj 2024
Thank you for your feedback

10/10 Fremragende

Edgar

Rejste med partner
Excelente servicios en general
Overnattede 2 nætter i maj 2024
Svar fra TR den 19. maj 2024
Thank you for your feedback

8/10 Udmærket

Kietta

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It started off a little rough with check in... the lady first told me i couldn't change my card to pay for the room, then gave me a key card with no room information...after that, it was smooth sailing. My family and i enjoyed our 3 day stay at Resorts. We will be back when the weather is warmer.
Overnattede 2 nætter i maj 2024
Svar fra TR den 19. maj 2024
Thank you for your feednback

6/10 Okay

Lance, Edgewood

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very smoky and a bit dated
Overnattede 5 nætter i april 2024
Svar fra TR den 19. maj 2024
Thank you for your feedback

10/10 Fremragende

Norma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenience to boardwalk
Overnattede 1 nat i maj 2024
Svar fra TR den 20. maj 2024
Thank you for your feedback

2/10 Forfærdeligt

Roxanne

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived at 3:00pm and our room was not ready until 7:00pm. Was not happy with that.
Overnattede 2 nætter i maj 2024
Svar fra TR den 20. maj 2024
We apologize for the inconvenience you experienced. We will take a look at why this happened. Thank you for your feedback

10/10 Fremragende

Jon, menands

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked the $10 minimum bet on the roulette table.
Overnattede 2 nætter i maj 2024
Svar fra Resorts Casino Hotel. den 17. maj 2024
Thank you for your review.

10/10 Fremragende

Charnell

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The experience was great
Overnattede 2 nætter i maj 2024
Svar fra TR den 16. maj 2024
Thank you for staying with us and we value your feedback.

10/10 Fremragende

wanda

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra TR den 16. maj 2024
Thank you for staying with us we value your feedback.

10/10 Fremragende

candi

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My self and my children enjoyed the stay at Resort's hotel , boardwalk accessible, local to steel Pier many other shops. The view was amazing. Food court gave great options. That was delightful. My only bro issue was the mildew smell in the closet area of the hotel room.
Overnattede 3 nætter i maj 2024
Svar fra TR den 15. maj 2024
Thank you for your feedback and staying with us.

10/10 Fremragende

Mohammed

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i maj 2024
Svar fra TR den 15. maj 2024
Thank you for your feedback and staying with us

10/10 Fremragende

Lawrence

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra TR den 15. maj 2024
Thank you for your feedback and staying with us.

10/10 Fremragende

Jill

Rejste med partner
Synes godt om: Faciliteter
Rooms were nice and staff are super friendly.
Overnattede 1 nat i maj 2024
Svar fra TR den 15. maj 2024
Thank you for your feedback and staying with us.

10/10 Fremragende

Jewel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful Resort, very convenient and fun
Overnattede 2 nætter i maj 2024
Svar fra Resorts Casino Hotel. den 13. maj 2024
Thank you for your review.

10/10 Fremragende

Kimberly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like how they do cleaning daily, friendly people, and they maintain cleanliness in the premises. Parking is convenient. We will be back for sure!
Overnattede 5 nætter i maj 2024
Svar fra Resorts Casino Hotel. den 13. maj 2024
Thank you for your review.

8/10 Udmærket

Kristin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was huge and very nice, except for a grease stain on the chair. Staff was friendly and helpful. Casino was good, our breakfast at Breadsticks restaurant was good, with a nice window view of the ocean, surfers and dolphins. Right on the boardwalk. The stairwell of the parking lot was dirty and gross, really the only downside of this place, just be sure to use the elevator instead!
Overnattede 1 nat i maj 2024
Svar fra TR den 12. maj 2024
Thank you for your feed back and staying with us. We will pass on all your feedback to the appropriate departments.

10/10 Fremragende

Nisheda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Checkin was smooth and quick. Staff was very friendly. The room was nice overall. It was pretty clean overall. The only the thing bad thing about the room was the glass shower door. It was a significant amount of white residue on the glass shower door. Resort was nice. Everything you need right on property so you really dont have to leave if you dont want too. Overall i would stay again.
Overnattede 2 nætter i maj 2024
Svar fra TR den 12. maj 2024
Thank you for your feedback and staying with us.

2/10 Forfærdeligt

TAMMY

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
It was a problem with the room, I came down and spoke to the hotel manager and she told me that Expedia gave me the wrong information, it was supposed to be a suite and since the refrigerator wasn’t working the manager got me the right room I was supposed to have with an up charge of 60$ per day, I checked out and seen that they charged me an extra 86.46. I’m not happy and would appreciate if you can address this issue, thanks in advance!
Overnattede 2 nætter i maj 2024
Svar fra TR den 12. maj 2024
We apologize for the inconvenience you incurred during your stay. We value your feedback and will communicate your comments to the appropriate departments. Thank you.

10/10 Fremragende

Larry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for 45 years
Overnattede 1 nat i maj 2024
Svar fra TR den 12. maj 2024
Thank you for staying with us!!!!

10/10 Fremragende

Helene, NEW YORK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Resorts Casino Hotel. den 13. maj 2024
Thank you for your review.

10/10 Fremragende

Miranda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very nice and the staff is great. The casino is amazing. Theres plenty of shopping and dining options. Overall an amazing experience.
Overnattede 1 nat i maj 2024
Svar fra TR den 11. maj 2024
Thank you for your feedback and staying with us.

6/10 Okay

BINH

Rejste med familie
Synes godt om: Rengøring
Atlantic City now all casino around area now No customer visit
Overnattede 1 nat i maj 2024
Svar fra TR den 11. maj 2024
Thank you for your feedback and staying with us.

10/10 Fremragende

Maria, New York

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just have to put more information. Wit's the restaurants
Overnattede 2 nætter i maj 2024
Svar fra TR den 11. maj 2024
Thank you for your feedback and staying with us.

8/10 Udmærket

John Stephen

Rejste med partner
Synes godt om: Faciliteter
Good location with casino onsite and in close proximity (walking distance) to other good casinos.
Overnattede 1 nat i maj 2024
Svar fra TR den 12. maj 2024
Thank you for your feedback and staying with us.

6/10 Okay

Haoyuan

Forretningsrejsende
Synes ikke om: Faciliteter
The WiFi does not work at all. The room's amenities are okay.
Overnattede 4 nætter i maj 2024
Svar fra TR den 23. maj 2024
Thank you for your feedback

8/10 Udmærket

Tiara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra TR den 11. maj 2024
Thank you for your feedback and staying with us

10/10 Fremragende

Warren

Overnattede 2 nætter i maj 2024
Svar fra TR den 11. maj 2024
Thank you for your feedback and staying with us.

6/10 Okay

Tracey

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra TR den 11. maj 2024
Thank you for your feedback and staying with us.

8/10 Udmærket

Tom

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Cool
Overnattede 1 nat i maj 2024
Svar fra TR den 11. maj 2024
Thank you for your feedback and staying with us.

10/10 Fremragende

Loubenson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 2 nætter i maj 2024
Svar fra TR den 11. maj 2024
Thank you for your feedback and staying with us.

8/10 Udmærket

Rashad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra TR den 11. maj 2024
Thank you for your feedback and staying with us.

6/10 Okay

Alex

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra TR den 11. maj 2024
Thank you for your feedback, we value your opinion and will take into consideration.

10/10 Fremragende

Manuel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like the fact that it was interconnected to Hard Rock Cafe via a bridge. And was near to other locations.
Overnattede 1 nat i april 2024
Svar fra Resorts Hotel Management den 7. maj 2024
Thank you for your review

8/10 Udmærket

Dana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra TR den 8. maj 2024
Thank you for yourfeedback

10/10 Fremragende

Nancy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room and friendly staff
Overnattede 1 nat i maj 2024
Svar fra Resorts Hotel Management den 7. maj 2024
Thank you for your review

10/10 Fremragende

Maureen

Rejste med familie
We enjoyed our stay and will definitely come back again. The staff was very attentive. The rooms were clean and comfortable.
Overnattede 1 nat i maj 2024
Svar fra Resorts Casino Hotel. den 6. maj 2024
Thank you for your review.

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Resorts Hotel Management den 7. maj 2024
Thank you for your review.

10/10 Fremragende

Anthony L Moon, Baltimore

Overnattede 1 nat i april 2024
Svar fra TR den 23. maj 2024
Thank you for your feedback

10/10 Fremragende

Monica

Overnattede 1 nat i april 2024
Svar fra TR den 23. maj 2024
Thank you for your feedback and staying with us

10/10 Fremragende

Someena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra TR den 2. maj 2024
Thank you for your feedback.

8/10 Udmærket

Terri

Overnattede 2 nætter i april 2024
Svar fra TR den 20. maj 2024
Thank you for your feedback

10/10 Fremragende

barbara

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra TR den 2. maj 2024
Thank you for your feedback

8/10 Udmærket

George

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay the staff were all friendly and helpful. We enjoyed the restaurants. The room except for the bathroom was to our liking. The bathroom was too small and outdated. The sink hardware was broken.
Overnattede 2 nætter i april 2024
Svar fra TR den 2. maj 2024
Thank you for your feedback we value your opinion and will forward your comments to the necessary department.