Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 1132 af i alt 2720 anmeldelser" "
10 - Fremragende
1.132
Bedømmelse på 8 − Udmærket. 614 af i alt 2720 anmeldelser" "
8 - Udmærket
614
Bedømmelse på 6 − Okay. 426 af i alt 2720 anmeldelser" "
6 - Okay
426
Bedømmelse på 4 − Dårligt. 273 af i alt 2720 anmeldelser" "
4 - Dårligt
273
Bedømmelse på 2 − Forfærdeligt. 275 af i alt 2720 anmeldelser" "
2 - Forfærdeligt
275
8,0/10
Rengøring
8,0/10
Service og personale
7,6/10
Faciliteter
7,8/10
Overnatningsstedets tilstand og faciliteter
7,8/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Malene, Rødby
Forretningsrejsende
14. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is really good, it's close to everything only bad thing is parking is quite expensive but easy enough to park there
Malene
Overnattede 1 nat i januar 2024
Svar fra General Manager den 16. jan. 2024
Hello Malene,It was such a pleasure having you as our guest recently. We're thrilled our fantastic location was a highlight of your visit, and we hope you took full advantage of the convenience it affords our guests. While we wish your entire visit had been seamless, we are sorry you are unhappy about the parking fee. Please know we work to maintain competitive pricing similar to the surrounding area. Thank you for your review, and we hope you return soon!Sincerely,Brad Koeneman,General Manager
8/10 Udmærket
Solgerd
30. nov. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Famillie
Dejligt hotel ,godt stor værelse ,Kunde mærke det bar præg af covid-19.i
Solgerd
Overnattede 3 nætter i november 2021
Svar fra AlexB den 1. dec. 2021
Dear Solgerd,
Thank you for choosing the Hilton Atlanta and for the feedback regarding your stay.
4/10 Dårligt
Dianne
Forretningsrejsende
22. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was so disappointed in this hotel. It felt outdated and generally dirty and dark. I upgraded to the “ executive “ level- cheap plastic cups, no toiletries except shampoo and conditioners in the shower, no vanity mirror, broken Coffee pot and the charging outlets did not work. A new pot was provided. The worst was housecleaning knocking at 8:25 am 😳 why ?!! we can do better
Dianne
Overnattede 2 nætter i maj 2024
6/10 Okay
Diane Baker
Rejste med partner
20. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The Hilton is nicely located in Midtown Atlanta. The accommodations are fine, but the room was not cleaned on Saturday or Sunday. Late yesterday evening we complained and we were serviced . We did not leave a “Do Not Disturb” sign on our door or indicate that we didn’t want cleaning service!
In a first rate hotel we expect better than the service we received. The staff was friendly and accommodating,I will say.
Diane Baker
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 22. maj 2024
Hello Diane,We appreciate you staying with us and taking the time to share your thoughts. We're glad our convenient location and friendly staff added to your experience. However, we regret to hear of any issues with housekeeping, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Sincerely,Brad Koeneman,General Manager
8/10 Udmærket
Kimberly
Rejste i en gruppe, Rejste med familie og småbørn
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
The check in could be faster and the elevators are slow. There are 8 and somehow it’s not enough. The hotel is obviously pretty old, BUT it has been renovated which is nice. The parking garage is claustrophobic. The height is only 6’ for vehicles and tight turns. Leave the big SUVs at home.
Kimberly
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Hello Kimberly,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by our check-in process and the elevator wait times. Rest assured, we will take your comments into consideration as we continue making improvements for our great guests. However, we are glad you had a delightful time with us overall and hope to welcome you back to Hilton Atlanta for another comfortable stay in the future.Sincerely,Brad Koeneman,General Manager
8/10 Udmærket
Nick
Rejste med partner
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
Everything was great with the exception of two things. One, the air did not get as cool as I would like. Good thing it wasn’t hot outside. Second, it took forever to get an elevator as they were always full. There were routinely lines bleeding into the lobby of people waiting to go up, and coming down from your room you would have to go up to get a spot in the elevator and coming back down you’ll be stopping on every floor.
Nick
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 21. maj 2024
Hello Nick,Thank you for taking a moment to let us know about your recent visit. It is great to hear your stay was pleasant overall; however, please accept our sincere apologies for your concerns with the elevators and A/C unit. Rest assured, we will investigate these matters further to correct any issues with the air and look for ways to streamline the elevator wait times. It was our pleasure to host you, and we hope to see you again soon.Sincerely,Brad Koeneman,General Manager
8/10 Udmærket
Bruce
Rejste med familie
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
Nice but dated
Bruce
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Hello Bruce,Thank you for your feedback. We appreciate your input on the condition of our property. Rest assured, we will take your comments into consideration as we continuously strive to make improvements for our guests. We are glad you had an enjoyable stay overall at Hilton Atlanta and look forward to welcoming you back in the future.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Angela
Rejste i en gruppe
19. maj 2024
Synes godt om: Faciliteter
Stayed at Hilton Atlanta to go to a concert at Mercedes Benz stadium. The hotel is very nice with four restaurants. Lots of space and a lot of places to walk to. Room was clean and lived the Coffemate coffee creamer in the room!
Angela
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Hello Angela,Thank you for your review! We are honored you chose Hilton Atlanta while you were in the area for a concert and delighted you had such a wonderful stay. Your kind comments about our fantastic amenities, spotless accommodations, and great location are truly appreciated. It was a pleasure having you here, and we can't wait to welcome you back for another terrific experience in the future.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Mark
19. maj 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Mark
Overnattede 1 nat i maj 2024
2/10 Forfærdeligt
Todd
19. maj 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Booked a king bed confirmed it and checked in online but when I got to hotel they moved my room and was then in a room with no king bed!! The elevators are the worst I have seen, have to wait forever to get on one
Todd
Overnattede 1 nat i maj 2024
Svar fra General Manager den 21. maj 2024
Hello Todd,Thank you for your review and letting us know about your experience. We are saddened to hear your stay was not as expected, and we apologize for any inconvenience. Our team will investigate your concerns further to ensure that these matters are resolved promptly. We appreciate your feedback, and we hope you will consider giving us another opportunity to change your perceptions with an improved stay in the future.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Clayton Daniel
18. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel, clean, good restaurants, friendly staff. I will stay here again.
Clayton Daniel
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 21. maj 2024
Hello Clayton,It was a pleasure hosting you at Hilton Atlanta! We're glad our friendly staff, clean rooms, and excellent on-site dining added to your experience. The next time you're in town, please come see us again for another great stay.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Dawn, Colonial Beach
Rejste med partner, Forretningsrejsende
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
NIce.
Dawn
Overnattede 4 nætter i februar 2024
Svar fra General Manager den 21. maj 2024
Hello Dawn,Your satisfaction is our top priority, and we're delighted you enjoyed your time at Hilton Atlanta. Our team looks forward to welcoming you back for another enjoyable experience in the future.Sincerely,Brad Koeneman,General Manager
8/10 Udmærket
Steve
Rejste med familie
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very nice. Room was good. It's downtown Atlanta, so the area around is what it is.
Steve
Overnattede 1 nat i april 2024
Svar fra General Manager den 21. maj 2024
Hello Steve,It is wonderful to know that you had an enjoyable experience with us. We work hard to exceed the expectations of our guests, and we’re happy to hear our hospitable team and excellent accommodations hit the mark for you. Thank you for being our guest, and we hope you enjoyed your time in Atlanta.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Jake
16. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jake
Overnattede 1 nat i maj 2024
10/10 Fremragende
Bryce
15. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good stay but inoperable elevators caused a long wait time to go up. Cost of parking is a bit excessive for DT ATL
Bryce
Overnattede 1 nat i april 2024
Svar fra General Manager den 16. maj 2024
Hello Bryce,Thank you for staying with us and taking a moment to let us know about your experience. Please accept our apologies for any issues with our elevators, and know this will be remedied immediately to ensure a better experience next time. In addition, your suggestion regarding our parking fees has been noted, as guest feedback is of utmost importance to us. It was great having you stay with us, and we hope to see you again the next time you visit Atlanta!Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Marvin
Rejste med familie og småbørn
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay would stay again for sure
Marvin
Overnattede 2 nætter i april 2024
Svar fra General Manager den 15. maj 2024
Dear Marvin,There's no greater compliment than knowing you enjoyed your recent stay with us so much that you're considering joining us again. Thank you for your review, and please feel free to come back to Hilton Atlanta again anytime!Sincerely,Brad Koeneman,General Manager
6/10 Okay
Engin
14. maj 2024
Synes godt om: Service og personale
Engin
Overnattede 4 nætter i maj 2024
10/10 Fremragende
Hilda
Rejste med familie
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location for our trip. Comfortable bed. Easy to get to.
Hilda
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 15. maj 2024
Hello Hilda,We're delighted to have earned your outstanding review of Hilton Atlanta! It's wonderful that you enjoyed our comfortable accommodations and ideal location. Thank you for your kind compliments, and we hope you'll come back.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Robert
9. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love everything
Robert
Overnattede 3 nætter i april 2024
Svar fra General Manager den 10. maj 2024
Hello Robert,Thank you for your short but sweet five-star review. We are delighted you enjoyed your time at Hilton Atlanta and look forward to welcoming you back again soon.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Sebastian
9. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel
Sebastian
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 10. maj 2024
Hello Sebastian,Thank you for staying with us at Hilton Atlanta. We are thrilled to learn you appreciated our property, and we hope to welcome you back soon.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
patrick
Rejste med partner
8. maj 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service at front desk was good. Trader Vic’s is a big bonus
patrick
Overnattede 1 nat i maj 2024
Svar fra General Manager den 8. maj 2024
Hello Patrick,Thank you for choosing Hilton Atlanta and for sharing your delightful five-star review. Our team works hard to ensure our guests have an amazing visit, so they will be delighted to know you enjoyed your stay, thanks in part to their kind service and your time at Trader Vic's. We look forward to welcoming you back for many more great experiences.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Elijah Emmanuel
8. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Concession stands was expensive. But over all, a good place to stay
Elijah Emmanuel
Overnattede 1 nat i april 2024
Svar fra General Manager den 8. maj 2024
Hello Elijah,Thank you for your five-star review! We're glad you had a positive overall experience. We appreciate your feedback regarding the concession stands and will consider it as we continue to enhance our services. We look forward to welcoming you back soon for another enjoyable stay at Hilton Atlanta.Sincerely,Brad Koeneman,General Manager
2/10 Forfærdeligt
Michael Darnell, Richmond
6. maj 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I checked in on April 26 for two nights. I went out to a business convention on the 27th and didn’t get back to the hotel until 11 PM on the second night to find out, I cannot access my room. My key did not work. I reported it to the desk. They made a mistake somehow and neither their key or mine would work. I sat out in the hallway for almost 2 hours and the only thing they could offer me a drink ticket to the bar in the lobby. Totally unprofessional and unacceptable and nothing was offered for the inconvenience.
Michael Darnell
Overnattede 2 nætter i april 2024
Svar fra General Manager den 8. maj 2024
Hello Michael,Thank you for sharing your constructive feedback. We're grateful to have hosted you while you were in town for a convention, but we're disappointed to read about your experience. Rest assured, we'll look into this situation to ensure any missteps aren't repeated. Whether you return to Atlanta for business or pleasure, we hope to have the opportunity to transform your opinions. Sincerely,Brad Koeneman,General Manager
6/10 Okay
Mary
6. maj 2024
Synes ikke om: Service og personale
Old and bad service
Mary
Overnattede 2 nætter i april 2024
Svar fra General Manager den 8. maj 2024
Hello Mary,Thank you for sharing your experience. We sincerely regret to hear about any concerns regarding the service you received and the age of the property. We'll keep your comments in mind for future improvements, and we hope you'll consider staying with us again should you be back in the area.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Andrew
Rejste i en gruppe
5. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close distance to most tourist areas. Clean hotel, connected to other hotels, including the Time Variant Authority. Check out Trader Vic's restaurant and bar!
Andrew
Overnattede 2 nætter i april 2024
Svar fra General Manager den 7. maj 2024
Hello Andrew,Thank you for choosing Hilton Atlanta! We're pleased that our prime location and immaculate cleanliness met your expectations. We're also glad you visited Trader Vic's and hope you had an exceptional dining experience. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Renita
4. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Renita
Overnattede 4 nætter i april 2024
8/10 Udmærket
Melanie
3. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
O
Melanie
Overnattede 4 nætter i april 2024
Svar fra General Manager den 7. maj 2024
Hello Melanie,Thank you for taking a moment to rate your recent experience. It was truly a pleasure having you as our guest, and we hope you return soon!Sincerely,Brad Koeneman,General Manager
6/10 Okay
Markeisha
3. maj 2024
Markeisha
Overnattede 2 nætter i april 2024
10/10 Fremragende
Tahtiana
3. maj 2024
Tahtiana
Overnattede 3 nætter i februar 2024
8/10 Udmærket
Aliya
Rejste med partner
3. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The only thing I did not like was that guest have to pay for parking.
Aliya
Overnattede 3 nætter i april 2024
Svar fra General Manager den 7. maj 2024
Hello Aliya,Thank you so much for your review. We want to assure you we take all guest feedback seriously, and your comments will be considered as we work hard to make improvements in our guest experience department. That said, we hope you will choose Hilton Atlanta again next time you're in the area for a stay that is sure to exceed your expectations.Sincerely,Brad Koeneman,General Manager
2/10 Forfærdeligt
Naheem
3. maj 2024
Naheem
Overnattede 1 nat i maj 2024
8/10 Udmærket
Hunter
2. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hunter
Overnattede 1 nat i april 2024
10/10 Fremragende
Jennifer, Sandpoint
Rejste i en gruppe
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed one night. Great room with great views of city. Front desk was nice and helpful about nightlife options. Room was updated and clean. Will return.
Jennifer
Overnattede 1 nat i april 2024
Svar fra General Manager den 1. maj 2024
Hello Jennifer,Thank you for taking the time to provide your review of Hilton Atlanta. We are thrilled to hear you had such a positive experience. It sounds like you enjoyed everything from the updated and clean room with stunning city views to the friendly and accommodating front desk staff who assisted you with nightlife options. Comments like yours truly motivate us. We look forward to welcoming you back for a longer stay next time.Sincerely,Brad Koeneman,General Manager
2/10 Forfærdeligt
Tierra
Forretningsrejsende
30. apr. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
They staff was rude. I checked in with my Hilton honors app and the desk clerk kept trying to tell me I could. Have the room I chose on the app and he was picking it for me. Them I got glass in my foot in my room, when I tried to tell the desk clerk he completely cut me off and didn’t want to hear it.
Tierra
Overnattede 3 nætter i april 2024
Svar fra General Manager den 3. maj 2024
Hello Tierra,Thank you for sharing your experience. We sincerely regret to hear of the issues you encountered with the service and room. We'll review your comments with our team, and we'd appreciate the chance to provide you with a more positive visit.Sincerely,Brad Koeneman,General Manager
8/10 Udmærket
xi
30. apr. 2024
xi
Overnattede 8 nætter i april 2024
10/10 Fremragende
Embellished
Rejste med familie
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice place to stay
Embellished
Overnattede 1 nat i april 2024
Svar fra General Manager den 1. maj 2024
Hello,Thank you for taking the time to provide your review of Hilton Atlanta. It is wonderful to hear you had a pleasant stay. We look forward to hosting you the next time you're in the area.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
sarait
Forretningsrejsende, Rejste i en gruppe
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel downtown area . Comfortable beds
sarait
Overnattede 4 nætter i april 2024
Svar fra General Manager den 1. maj 2024
Hello Sarait,It's wonderful to know that you had a great time with us overall! Thank you so much for spotlighting our comfortable beds and prime location. It would be a pleasure to host you again soon, so hurry back. Sincerely,Brad Koeneman,General Manager
8/10 Udmærket
Rafael
Rejste med familie
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was great, but no complimentary breakfast and parking was to expensive
Rafael
Overnattede 3 nætter i april 2024
Svar fra General Manager den 1. maj 2024
Hello Rafael,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our lovely property, we regret to hear your stay wasn't perfect. Though we do not offer complimentary breakfast, we hope you had the opportunity to try out Southern Elements restaurant. It's a great place to grab a delicious meal before starting your busy day. We hope to have another opportunity to welcome you back.Sincerely,Brad Koeneman,General Manager
8/10 Udmærket
minho
29. apr. 2024
minho
Overnattede 1 nat i april 2024
6/10 Okay
Royal D
Rejste med familie
29. apr. 2024
Synes godt om: Rengøring, service og personale
Great location but the room was warm and humid.
Royal D
Overnattede 2 nætter i april 2024
Svar fra General Manager den 1. maj 2024
Hello Royal,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our hotel's prime location. We also understand your concern about the room temperature and humidity, and our team will address this promptly. It was a pleasure to host you, and we look forward to welcoming you back for a more comfortable stay in the future.Sincerely,Brad Koeneman,General Manager
8/10 Udmærket
leroy
29. apr. 2024
Synes godt om: Rengøring, service og personale
Parking
leroy
Overnattede 2 nætter i april 2024
Svar fra General Manager den 1. maj 2024
Hello Leroy,Thank you for choosing Hilton Atlanta and for taking the time to provide your rating. We are pleased that you enjoyed your recent stay with us and hope to welcome you back again soon!Sincerely,Brad Koeneman, General Manager
10/10 Fremragende
Gabriela
Rejste med familie
29. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location!
Gabriela
Overnattede 1 nat i april 2024
Svar fra General Manager den 1. maj 2024
Hello Gabriela,Our team takes pride in our prime location, and we're pleased it added value to your experience. We look forward to hosting you again at Hilton Atlanta for more memorable moments!Sincerely,Brad Koeneman,General Manager
8/10 Udmærket
Malaysia
Rejste med familie
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall the hotel was nice. It is a ways away from dining but the rooms are spacious & clean. Would stay there again.
Malaysia
Overnattede 3 nætter i april 2024
Svar fra General Manager den 1. maj 2024
Hello Malaysia,Thank you for choosing Hilton Atlanta and sharing your lovely review. We are delighted you were so impressed with our wonderful hotel and clean, spacious accommodations that you'd join us again on future trips to Atlanta. We hope to welcome you back again soon.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Moe
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay
Moe
Overnattede 1 nat i april 2024
Svar fra General Manager den 1. maj 2024
Hello Moe,Thank you for taking the time to provide your review of Hilton Atlanta. We are delighted to hear you had a wonderful stay with us and hope you will join us again soon.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Evan
28. apr. 2024
Evan
Overnattede 1 nat i april 2024
4/10 Dårligt
Cleopatra
Forretningsrejsende
28. apr. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bathtub did not drain when taking a shower. Tub filled up. Reservations wrong . Front desk did not obey their signs for helping customers Reported these to Manager Mr. Paul
Cleopatra
Overnattede 3 nætter i april 2024
Svar fra General Manager den 1. maj 2024
Hello Cleopatra,Thank you for providing your feedback, though we're concerned to learn about the issues with the bathroom you encountered during your stay. Additionally, we regret any inconvenience caused by the front desk not adhering to our customer service standards. Rest assured, we take your comments seriously and will address them with our team to ensure improvements. We appreciate your valuable input and hope for the opportunity to exceed your expectations in the future.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Cortez Tawonzo
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in process
Cortez Tawonzo
Overnattede 2 nætter i april 2024
Svar fra General Manager den 29. apr. 2024
Hello Cortez, We're glad to hear that you found the check-in process easy during your stay. Thank you for sharing your feedback with us, and we hope you had a pleasant experience overall. If there's anything else we can do to enhance your stay next time, please let us know.Sincerely,Brad Koeneman,General Manager
10/10 Fremragende
Ryan
28. apr. 2024
Ryan
Overnattede 1 nat i april 2024
10/10 Fremragende
Steve
28. apr. 2024
Steve
Overnattede 2 nætter i april 2024
10/10 Fremragende
Wanda
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service was outstanding and the property was maintained well.
Wanda
Overnattede 1 nat i april 2024
Svar fra General Manager den 29. apr. 2024
Hello Wanda,It was such a pleasure to welcome you to Hilton Atlanta! Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. Thank you for your perfect rating, and we hope you return soon!Sincerely,Brad Koeneman,General Manager