Hoteller nær Atco Raceway

"Lied to about availability of the pool when I phoned to ask about the pool hours before check in. They denied it would be closed for the entire stay when directly asked. Closed the whole time. Housekeeping couldn’t have slammed the door to the room next door more times early in the morning if they’d tried. So annoying. They tried to get into the room twice though I’d added a day to the reservation. When I reported the problem to reception, the same woman (always at the desk in the morning) who...

"Everything was clean "

"Smells a bit"

"Clean"

"Yes"

"The room had no heat on one of the coldest nights of the year. The smoke alarm chirped all night, even after changing the battery. The doors had no insulation, very drafty. The lien was stained. Bath tubs were peeling. The parking lot was very icy. "

"Floor was sticky, the counter had crumbs all over it upon entry. Bathroom floor was also sticky. No thanks. Sleepless night. Left very early am. Will be contacting manager. "

"OK for the price. Simple, nice and clean, - newly painted etc. Breakfast is worthless, - only plastic wraped “sugar cookies”"

"Front desk staff was friendly. Rooms are big! My son is a wheelchair user, and was quite comfortable moving around a non-accessible double room with his chair. The toilet is definitely too low. Room was super quiet! No noise coming from the hallway. Breakfast was wonderful! Actual hot food and actual fresh fruit salad (from fresh fruit, not cans). The only complaint: none of the 3 ice machines worked!!! That was frustrating. No microwave in rooms."

"Rooms were clean. Staff was nice. The area outside was a little run down. "

"Excellent service epic. Thank you."

"Rooms were all unsanitary. Location was unsafe. Doors to building did not lock. TV's did not work. Rooms were not cleaned in weeks. Human hair all over shower, floor. Burn holes in linens, crack pipe burns in desks and floor. Staff refused refunding after cancelling 3rd night for all these reasons and Expedia did nothing to assist. Total rip off and disgusting. Been in Fraternity houses that were cleaner and safer."

"Bed sheets had long blonde. Neither one of us have blonde"

" Clean room, staff was very kind. We had a bad experience at another hotel and Hyatt House took our reservation and let us check in early. . "

"Room, staff and amenities. "

"Nice property set back in an office park. Diane at the front desk was very kind and helpful. Only con: the walls aren't soundproof and paper thin, you can hear everyone coming and going. Don't forget your earplugs. "

"Clean Room and friendly staff "