2 udendørs pools, liggestole
Tjek tilgængelighed

Anmeldelser af Mövenpick Resort Aswan

5 out of 5
Mövenpick Resort Aswan
Elephantine Island, Aswan

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 225 af i alt 384 anmeldelser" "
Bedømmelse på 8 − Udmærket. 99 af i alt 384 anmeldelser" "
Bedømmelse på 6 − Okay. 35 af i alt 384 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 384 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 384 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Susanne, Nakskov, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
E.g review to the Nile
A very good hotel, We haven't anything to complain over, except the aircondition. It would be nice if the speed could be turned down. it's the frist time that we have been called up by the reception and been afsked if everthing was ok.
Wiew from altan
Wiew from altan
Wiew from altan
Pool
Overnattede 12 nætter i juli 2017
Svar fra Wallam den 30. jul. 2017
Dear our valued guest Please let us thank you for posting your precious review for Moevenpick Resort Aswan on positive feedback base. We are delighted to know that you've enjoyed your overall stay and we are extremely happy to know that our team succeeded to reflect our aim to offer you with "Dedicated friendly service and true Values ". Looking forward to welcoming you again soon at our resort or at any of our properties worldwide and we remain With best regards Wael Allam General Manager

8/10 Udmærket

Camilla

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

h, væggerløse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
fantastisk hotel med udsigt
super hotel, fantastisk beliggenhed, vi skal helt bestemt tilbage igen. Servicen var helt i top, og der var bare forkælelse over for gæsterne. oplev selv den skønne oplevelse det er at bo på hotellet

10/10 Fremragende

Athri

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent place to stay.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place!
Service relations helped us when we got a smoking room. Yuck! But they moved us and was well in the world. Great breakfast. Friendly staff!
Overnattede 1 nat i december 2023
Svar fra Nasser den 8. jan. 2024
Dear David , We first would like to thank you for choosing our hotel for your holidays in Aswan and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Udmærket

Bryan F

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Mostafa Alassal den 4. feb. 2024
Dear Mr. Bryan, We are sincerely grateful for the time you spent to share your rating regarding your recent stay in our Movenpick Aswan hotel, your evaluation will certainly assist in order to keep on improving the quality of our services for our valued guests.looking forward to welcoming you soon in the near future.Kind Regards

6/10 Okay

Xiaonan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Facility and breakfast is 5 out of 5. Dinner is not good, I went for half board. I struggled to find nice food to eat. Overall the score reflected heavily towards the dinner side. Staff ask if everything is ok, but don't really mind the answers you gave or take a plate full of food away (as the food was not nice and not touched). Somewhat disappointed, but there is McDonald near by if you want to stay with them. Facility is ace.
Overnattede 2 nætter i december 2023
Svar fra Nasser den 8. jan. 2024
Dear Xiaonan ,Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay , and it is our hope that you will give us the opportunity to better welcome you in the future.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Ahmad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Nasser den 28. dec. 2023
Dear Ahmad ,First and foremost we would like to thank you for choosing our Movenpick resort for your visit to Aswan and for recommending us to the travel community of Expedia, this is undoubtedly the best reward for us all. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Abdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Fion

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Nasser den 23. dec. 2023
Dear Fion , Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

yitang

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Nasser den 17. dec. 2023
Dear Yitang , Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Looking forward to welcoming you again at our resort.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Rabyah

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is not only situated in a unique and prime location on Elephantine Island, but the resort itself with its amenities, vast array of breakfast items, delicious Egyptian food, Upon checkin they serve a signature made Doom drink from trees gown on-site on the hotel sxdarm DC
Overnattede 3 nætter i november 2023
Svar fra Nasser den 28. nov. 2023
Dear Rabyah , Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Dennis Jesper

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in Aswan. Super 360 views of the Nile and really good ffriendly staff. Thoroughly enjoyed it.
Overnattede 2 nætter i november 2023
Svar fra Nasser den 28. nov. 2023
Dear Dennis Jesper ,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Udmærket

katherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Nasser den 14. nov. 2023
Dear Katherine ,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

AJAY

Rejste med familie
Manager mohhmad helped us with everything. Arranged everything for us.
Overnattede 1 nat i oktober 2023
Svar fra Mostafa Alassal den 13. okt. 2023
Dear our valuable guest, Thank you for the positive feedback and looking forward to welcoming you always at Movenpick Aswan. Kind Regards Mostafa

10/10 Fremragende

Angel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelentes vistas de la isla .
Buena ubicación ,exelentes vistas de la isla , buen servicio , fácil transporte .
Overnattede 2 nætter i september 2023
Svar fra mostafa den 3. okt. 2023
Muchas gracias por los comentarios tan positivos y esperamos darle la bienvenida una vez más.

6/10 Okay

Eduardo

Overnattede 1 nat i september 2023
Svar fra Nasser den 14. sep. 2023
Dear Eduardo ,We would like to thank you for your preference in selecting our hotel for your holidays in Aswan, as well as for taking the time to share the rating of your recent experience among us. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely,Abdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Elfrazdag

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Nasser den 6. sep. 2023
Dear Elfrazdag ,Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

YU

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Nasser den 19. aug. 2023
Dear Yu ,Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Udmærket

Amar

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Nasser den 19. aug. 2023
Dear Amar ,First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Udmærket

Susan, Ledyard

Rejste med partner
Synes godt om: Rengøring, service og personale
We stayed here for one night before starting our cruise. The room was clean, but the interior is dated. Looks like somethng straight out of 1985. It was quiet, and the wifi worked well which is a stuggle in Egypt. The breakfast was also outstanding.
Overnattede 1 nat i juli 2023
Svar fra Nasser den 20. jul. 2023
Dear Susan ,We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Beatrice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2023
Svar fra Nasser den 9. jun. 2023
Dear Beatrice ,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon .Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Mohammad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Mostafa Alassal den 19. maj 2023
Dear Mr. Mohammad, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick Resort Aswan hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards

4/10 Dårligt

Albert

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It has an excellent location, but sadly, it is run down and in need of serious updating. The hotel has no limo service and is left to guests to arrange transport from the Aswan river bank dock.
Overnattede 3 nætter i april 2023
Svar fra Nasser den 29. apr. 2023
Dear Albert , Thank you for sharing your experience , Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that hotel will remain an option for your next holiday and that we will have the opportunity to restore your trust in our company in the near future.Best RegardsAbdel Nasser AliDirector of Guest Experience

6/10 Okay

Abdelgadir

Overnattede 2 nætter i april 2023
Svar fra Nasser den 29. apr. 2023
Dear Abdelgadir ,We would like to thank you for your preference in selecting our hotel for your holidays in Aswan, as well as for taking the time to tell us about your recent experience among us. We Certainly look forward to welcoming you again and to have the opportunity to exceed you expectations in a not too distant future. Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Hania

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was right at the Nile ..view is excellent from every access ..access to land is easy
Overnattede 1 nat i april 2023
Svar fra Mostafa Alassal den 27. apr. 2023
Highly appreciate your rating and always looking forward to welcoming you at Movenpick Resort Aswan

10/10 Fremragende

Olayinka

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel location, helpful staff and great room service.
Overnattede 1 nat i april 2023
Svar fra Mostafa Alassal den 24. apr. 2023
Dear our valuable guest Olayinka,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick Aswanhotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Old hotel design and rooms
The hotel and the rooms are too old, in particular, the design style and the furnitures. We can see that the staff has been trying to maintain the best condition and keep the furniture clean but the furniture and decoration are really quite old. When the rooms are not cheap, I do not expect the rooms are that old. The hotel is located in the island which requires us to take the boat provided by the hotel from the city to the island. The boat operates 24 hours 7 days so it would not be any problem for this. Apart from that, our stay in Movenpick was still good and peaceful. The breakfast was normal; the room service is good; check-in and check-out are smooth; the transfer boat is good as well.
Overnattede 2 nætter i marts 2023
Svar fra Mostafa Alassal den 22. apr. 2023
Dear our valuable guest , In Movenpick Resort Aswan we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards FOM

10/10 Fremragende

Catherine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely beautiful hotel. Fantastic people. So friendly and nice. Gorgeous grounds. Highly recommend.
Overnattede 1 nat i april 2023
Svar fra Nasser den 11. apr. 2023
Dear Catherine ,Thank you for making our Movenpick resort your choice hotel on this occasion and for your very kind recommendation to the travel community of Expedia , this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Peter

Svar fra Nasser den 28. apr. 2023
Dear Peter , Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
it was rather difficult to get to the free boat shuttle to the hotel as it was unclear who actually belonged to the hotel and who wants to sell you something. the hotel had no atmosphere at all. the pool area is not inviting and the food was horrible.
Overnattede 1 nat i marts 2023
Svar fra Nasser den 6. apr. 2023
Dear Our Valued Guest , Thank you for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.Best regardsAbdel Nasser AliDirector Of Guest Experience

10/10 Fremragende

Geraldine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023
Svar fra Nasser den 6. apr. 2023
Dear Geraldine ,Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon .Best regardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Colin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff most helpful
Overnattede 7 nætter i marts 2023
Svar fra Nasser den 29. mar. 2023
Dear Colin ,Thank you very much for sharing this great review of your recent stay at Movenpick Resort Aswan. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Udmærket

Eman, Cincinnati

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel built on an old castle in an island. The rooms are tired and the pillows and toiletries are of lower quality.
Overnattede 1 nat i marts 2023
Svar fra Nasser den 26. mar. 2023
Dear Eman ,We greatly appreciate the time you spent to review your recent experience in our hotel, at Movenpick Aswan we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Manjit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel surrounded by the nile, to reach it the hotel provides boat. Staff very friendly, the lady manager in guest relations was exceptional in helping us. Very clean hotel, beautiful pool and grounds
Overnattede 2 nætter i marts 2023
Svar fra Nasser den 18. mar. 2023
Dear Manjit ,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Expedia readers. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Hamed, Coral Gables

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is a place where you can see the Nile in a different way. It is on an island. It is a good place for honeymooners or those who would like to repeat the experience.
Overnattede 2 nætter i marts 2023
Svar fra Nasser den 17. mar. 2023
Dear Hamed ,First and foremost we would like to thank you for choosing our Movenpick resort for your visit to Aswan and for recommending us to the travel community of Expedia , this is undoubtedly the best reward for us all. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Susan, Shorewood

Overnattede 2 nætter i februar 2023
Svar fra Mostafa Alassal den 8. mar. 2023
Dear Ms. Susan, Thank you for your rating and looking forward to welcoming you once again in the near future. Kind RegardsMostafa

10/10 Fremragende

Josh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful Location in Aswan
We stayed at this property in December of 2022 and cannot recommend it enough. The location is amazing and the hotel has a boat that runs every 15 minutes to take you back to the main land. We highly recommend this hotel to anyone who wants a peaceful stay in Aswan.
Overnattede 2 nætter i december 2022
Svar fra Nasser den 11. jan. 2023
Dear Josh , We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Udmærket

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful view of Nile Some check in issues
Svar fra Nasser den 11. jan. 2023
Dear Elizabeth ,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Expedia readers. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

MARIO, Santo Domingo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente hotel con servicios de primera
Svar fra Nasser den 7. jan. 2023
Dear Mario , Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very accommodating
We were traveling in a large group and did not realize we were in a separate tower from the others. At check in, the manager not only accommodated us by putting us in the same tower, but upgraded us to the presidential suite! It was beautiful. The staff was so friendly and welcoming. The breakfast buffet is amazing Highly recommend
Overnattede 1 nat i december 2022
Svar fra Nasser den 7. jan. 2023
Dear Andrew . We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Rohit

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, we’ll maintained property. Staff is helpful and on point. We’ll done! Special thanks to Teysser!
Svar fra Nasser den 7. jan. 2023
Dear Rohit , Thank you for sharing your wonderful feedback , we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Aswan . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

2/10 Forfærdeligt

Jaime

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Paid $380.00 a night. Wen to resturant and they served old wine and changed 4 times. ordered Grill seafood and shrimp was gone bad and compliant and they took the bill. then order dessert, took a long time so we paid and left due to staff told me to deliver our room. made a several calls and one hour later delivered. call front desk to arrange Taxi and they told me first $150.00 Hotel to Aswan airport and I compliant again and reduce price to $35.00. very upsetting this type of behavior. Finally went to shower and no shampoo or sny soap. It was a good day to Abu Simbel and everything went wrong to check in very expensive hotel. Hotel should refund the stay. Thank you
Overnattede 1 nat i december 2022
Svar fra Nasser den 7. jan. 2023
Dear Jaime ,We sincerely appreciate the time you spent to share your comments following your very short visit to our hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in welcoming you properly in the future.Best RegardsAbdel Nasser AliDirector Of Guest Experience

10/10 Fremragende

Amin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The surrounding and inside had a very beautiful feel. The staff were excellent.
Svar fra Nasser den 17. dec. 2022
Dear Amin ,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

8/10 Udmærket

david

Overnattede 2 nætter i november 2022
Svar fra Nasser den 5. dec. 2022
Dear David ,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Looking forward to welcome you again very soon.Best RegardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

corazon

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The location is perfect ! You can see the Nile River and it’s beauty right in front of you, the hotel is located in elephantine isle so there’s security and tranquility in the area leaving the hustle and bustle of the city behind. The staff are nice, in fact, in one of our walks in the property, there was this man in the cart offering us a ride as we explore the island and he introduced us to the various sustainable projects they have in the property like their vegetable and flower gardens and he turned out to be the general manager, Staff are nice and welcoming. Highly recommend this hotel if you will be in Aswan .
Overnattede 2 nætter i november 2022
Svar fra Nasser den 24. nov. 2022
Dear Corazon , We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are very much look forward to having the opportunity to welcome you again in the future.Best regardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Phillip, Brisbane

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Movenpick Aswan is a very good 4 star hotel, located on an island away from the hustle of Aswan city. It has a great ferry connection, very good staff and excellent breakfast included.
Overnattede 6 nætter i november 2022
Svar fra Nasser den 19. nov. 2022
Dear Philip ,Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon .Best regardsAbdel Nasser Alidirector of Guest Experience

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the concierge were a gem! went above and beyond, from organizing a very last minute transfer to having delivered a left itemn at our next hotel. can only highly recommend as the place to stay in aswan. location is amazing too!
Overnattede 1 nat i november 2022
Svar fra Nasser den 16. nov. 2022
Dear Robert , Thank you for making our Movenpick Resort Aswan your choice hotel on this occasion and for your very kind recommendation to the travel community of Expedia , this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Looking forward to welcome you again very soon .Best regardsAbdel Nasser AliDirector of Guest Experience

8/10 Udmærket

Nancy J,

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2022

8/10 Udmærket

Hanadi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
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Svar fra Nasser den 11. nov. 2022
Dear Hanadi ,Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to welcoming you again and to have the opportunity to exceed you expectations in a not too distant future. Best regardsAbdel Nasser AliDirector of Guest Experience

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it is tough to give full rating - we were only overnight for 4hrs becuase of very late Egypt Air arrival. So sad - the resort looked awesome - even at 1:30a
Overnattede 1 nat i september 2022
Svar fra Nasser den 13. okt. 2022
Dear Michael ,Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Aswan ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to welcome you again very soon .Best regardsAbdel Nasser AliDirector of Guest Experience