Hoteller med pool i Astigarraga

"Arriving at the Hotels lobby checking in, there were a que and just one receptionist. A young receptionist came rushing in to help, and starting shouting at the guest to take it easy. (not a good start) We had paid for a Privilege room, but several facilities were missing in the room. No slippers, No bathrobe, No espresso machine. Further more they write soundproof doors, which is a big lie. We could here the nabo's loud and clear. The general service at the hotel is way below standards,...