Spahoteller i Assagao

"The pictures on the website do not tell the full story. The road ends 20 meters before the property, so prepare to wheel bags and walk across wet red clay. When we arrived the room reeked of cigarettes. They said they were fully booked and could not move us, but I could book a room still online, so they lied about that. The pool was drained and being repaired, but no mention of this anywhere before booking. Getting a chair to the lawn was hassle. There was only one restaurant, the bar was not...

"Service og selve hotelfaciliteterne er suplime! Vores værelse ud til poolen var fint, lidt slidt og lidt nusset af et 5 stjernet hotel og være- men Grand Hyatt gjorde vores ferie ultra lækkert! Restauranterne var fantastiske, især pool og verandah.. kunne godt have brugt at der var et godt udvalg af is!"

"Beautiful and well thought out property, with amazing attention to detail."

"Hotellet lagde fra land med meget dårlig service. Men efter vi havde påtalt det - løftede de service både på restaurant, f.s.v.a. værelse til et super højt niveau. F.eks. så room service jeg læste en bog og havde lavet æselører. Så de tog et billede af forsiden og laminerede et bogmærke med billedet til mig. "

"They canceled our reservation as our plane was landing. When we called to tell them our arrival time, they said they were closed for renovations. I'm not sure what to believe, but we had no other communication with them. No follow-up, no apology."

"Just wow. My husband and I stayed at this hotel in North Goa and loved every minute of it. The service was outstanding, with real attention to detail, and we felt genuinely welcomed from the moment we arrived and throughout our stay. The breakfast buffet had everything you could wish for, and we really enjoyed the spacious room. You will not regret booking a stay here, trust me! "