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Anmeldelser af Weald of Kent

2 out of 5
Weald of Kent
Maidstone Road, Ashford, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 124 af i alt 249 anmeldelser" "
Bedømmelse på 8 − Udmærket. 83 af i alt 249 anmeldelser" "
Bedømmelse på 6 − Okay. 30 af i alt 249 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 249 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 249 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Reservations den 20. maj 2024
Thank you for your review, we are pleased you enjoyed your stay.

6/10 Okay

Dennis

Forretningsrejsende
Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Reservations den 19. apr. 2024
Thank you for your review.

8/10 Udmærket

Amy

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed for 2 nights in a lodge room. Nice peaceful setting, quite easy to find. We arrived at 8pm having booked a table for dinner at 8.30pm, we were the only guests eating in the restaurant at that time. Dinner we opted for fish and chips and a halloumi burger, very nice quality of food. Our visit was in order to visit Leeds Castle which was just a 10 minute drive from the hotel so convenient. Cleanliness of the room was okay but not brilliant, dust in the skirting boards by the door and seemed not to have been hoovered very well. I only notice this because I struggle with using seated mirrors so used the full length one on the back of the door. Bathroom, again clean enough but little things obviously gone unnoticed like residue in the bath/shower. Overall our stay was good and was suitable for what we needed.
Overnattede 2 nætter i marts 2024
Svar fra Reservations. den 25. mar. 2024
Thank you for your review, we are pleased you liked the setting and the food. We aplogise for the cleanliness of the room and will pass on you comments.

10/10 Fremragende

alex

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice place to stay,nice clean room,good choices for dinner and breakfast. staff very friendly too
Overnattede 1 nat i marts 2024
Svar fra Reservations. den 13. mar. 2024
Thank you for your review, we are pleased you enjoyed your stay.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely quiet spacious room. Great breakfast choice and quality. Only rated 3 star and could easily achieve 4 star with a little more attention to cleanliness of room which was below average. Kettle was dirty and full of stagnant water and I ended up with a ladies stud earring in my teacup which had somehow ended up in the kettle. Dust on some surfaces. Shower not clean.
Overnattede 3 nætter i februar 2024
Svar fra Reservations. den 19. feb. 2024
Thank you for your review, we are pleased you found the room spacious and enjoyed the breakfast. We apologise that the room was below our usual standard and will pass on your comments.

10/10 Fremragende

Stuart

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Reservations. den 16. feb. 2024
Thank you for your review.

10/10 Fremragende

Rob

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were clean and quiet. Grounds and parking easily accessible and well kept. Food for both the evening party and breakfast was superb. Well done all round Weald of Kent.
Overnattede 1 nat i december 2023
Svar fra Reservations. den 18. dec. 2023
Thank you for your review, we are pleased you enjoyed your stay and hope to see you again.

10/10 Fremragende

Penny

Overnattede 1 nat i december 2023
Svar fra Reservations. den 16. dec. 2023
Thank you for your review. We are pleased you enjoyed your stay.

8/10 Udmærket

Kathryn

Overnattede 1 nat i november 2023
Svar fra Reservations. den 21. nov. 2023
Thank you for your review.

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor all round
Stayed in a twin room in 'The lodge'. Very tired interior and cold- there didn't seem to be any heating and the building is a 5 minute walk outside from the reception/ restaurant etc. Cleanliness pretty disappointing with some grim looking stains. I booked for two nights around a week in advance- usually I would pay through hotels.com so they can handle payment and cancellation terms/ admin is straightforward. The hotel rejected that and said I had to pay at the venue, so I accepted that. My plans then changed (as they often do with work stays) and so I needed to cancel the second night- I notified the reception of this when I arrived and asked to just have the one night stay instead. They said I had to pay for both nights anyway and then recover the money from Hotels.com. Hotels.com app didn't allow for cancellation as the stay had already begun at this point, so couldn't proceed. I checked out the following morning as expected, and the staff then told me that I was outside the cancellation policy and could no longer even get a refund through Hotels.com. None of this seems remotely necessary to me- I hadn't paid anything before arriving and they insisted I paid for two nights simply because it had been booked that way. Pretty officious and poor customer service if you ask me. I won't be going back and wouldn't recommend. Not really sure what's so difficult about being flexible and trying to help. The restaurant's fairly nice though...
Overnattede 2 nætter i oktober 2023
Svar fra resevations den 20. okt. 2023
Thank you for your review, we apologise that the lodge was not to your liking. The heating and air conditioning is the same unit, the setting just needs changing to heat. We no longer take payment directly from hotels.com as they do not provide us with the information needed for our secure payment system. As you booked through a 3rd party unfortunately cancellation has to be done by them.

8/10 Udmærket

sandra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Noisy first night apart from that not bad
Overnattede 2 nætter i oktober 2023
Svar fra reservations den 9. okt. 2023
Thank you for your review, we apologise that your first night was disturbed but are pleased the rest of the stay was ok.

8/10 Udmærket

Ricardo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Weald Of Kent den 20. sep. 2023
Thank you for your review, we hope to see you again soon.

10/10 Fremragende

Darren

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
More and varied Vegan options - but what I had was very good
Overnattede 1 nat i september 2023
Svar fra . den 19. sep. 2023
Thank you for your review we shall pass this onto the head chef

10/10 Fremragende

John. Charles

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location
Everything was first class meals in restraurant were excellent and very well priced
Overnattede 1 nat i september 2023
Svar fra Reservations den 15. sep. 2023
Thank you for your review, we are pleased you enjoyed your stay.

4/10 Dårligt

Mike

Overnattede 1 nat i september 2023
Svar fra . den 19. sep. 2023
thank you for your review

10/10 Fremragende

Robin

Overnattede 1 nat i september 2023
Svar fra . den 4. okt. 2023
Thank you for your review

10/10 Fremragende

Lynn

Overnattede 1 nat i september 2023
Svar fra reservations den 11. sep. 2023
Thank you for your review, we are pleased you enjoyed your stay.

6/10 Okay

Damien

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good value for a hotel stay. Had a few noisy guests but quietened down by midnight.
Overnattede 1 nat i august 2023
Svar fra reservations den 22. aug. 2023
Thank you for your review, we are pleased you enjoyed your stay.

10/10 Fremragende

Robert, Winchester

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent in every way. Room clean and with everything you need, all staff friendly and helpful and good quality meals available in the restaurant. Great value for money.
Overnattede 1 nat i august 2023
Svar fra reservations den 5. aug. 2023
Thank you for your review, we are pleased you enjoyed your stay.

10/10 Fremragende

Kelly

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel and facilities
Great hotel with exceptionally clean and comfortable room. Bar staff very good and friendly. Food was good value. Golf course is excellent too!
Overnattede 1 nat i august 2023
Svar fra Weald of Kent den 3. aug. 2023
Thank you for your review, we are glad you enjoyed your stay

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra . den 3. aug. 2023
We thank you for your review

10/10 Fremragende

Clare

One night stay
Accommodation is good. Well laid out with everything you need. Rooms are a little small which may bother some but I found it no problem. Being a golf hotel I can’t see many folk staying more than 2-3 nights unless for an event at the club. Evening meal in the restaurant was excellent and breakfast was lovely too. every member of staff was brilliant. They were busy as it is a golf course but I was was always served by friendly staff who could not have been more helpful. This goes for the manager who checked me in as well. All in all a great stay and would stay again. Thank you to all the staff.
View from my room
Overnattede 1 nat i juli 2023
Svar fra Reservations. den 1. aug. 2023
Thank you for your review, we are pleased you enjoyed the stay and found all the staff friendly and helpful. We look forward to seeing you again.

10/10 Fremragende

Daniel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely looking golf and hotel. Lodge rooms were fantastic, excellent beds and amazing breakfast. Would happily stay again.
Overnattede 1 nat i juli 2023
Svar fra reservations den 27. jul. 2023
Thank you for your review, we are pleased you enjoyed your stay.

10/10 Fremragende

Jeffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff are all fantastic. Nothing is too much to ask. You are so warmly welcomed. Food at the hotel is definitely worth having. A glad of wine in the outdoor area just listening to the trees and the wildlife, so nice from the hustle and bustle of city life. Highly recommend to anyone who need a break from the normal.
Overnattede 2 nætter i juni 2023
Svar fra reservations den 26. jun. 2023
Thank you for your review, we are pleased you enjoyed your stay and look forward to seeing you again.

4/10 Dårligt

Stephen

Overnattede 2 nætter i juni 2023
Svar fra reservations den 14. jul. 2023
Thank you for your review

6/10 Okay

Clare

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
If you like golf, or a gym it's good. Otherwise paper thin walls and bit deteriorated in places take the shine off. Extractor in bathroom not working. Reported first day and not fixed. Shower bracket broken so could only use hand held. Good view from upstairs room of dump site for broken furniture.
Overnattede 4 nætter i juni 2023
Svar fra reservations den 10. jun. 2023
Thank you for your review, we apologise that your stay wasn't what you expected. We will address the issues you have bought up with the relevant departments.

8/10 Udmærket

ANTHONY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant stay
Stayed in room 34 that was located on first floor of main building. Nice room with comfortable bed. When we arrived informed there was a golf day with 100 taking part so anticipated noisy night. Pleasantly surprised to have a quiet night. Reasonable breakfast.
Overnattede 1 nat i juni 2023
Svar fra reservations den 9. jun. 2023
Thank you for your review, we are pleased you enjoyed your stay and were not disturbed.

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely location out in the country away from the Town, with a good choice of food.
Overnattede 2 nætter i maj 2023
Svar fra reservations den 3. jun. 2023
Thank you for your review, we are pleased you enjoyed your stay.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Weald of Kent overnight
Wasn’t clear when booked that twin room was in separate building and not part of main hotel building. Regardless, service was good, gym impressive, breakfast was good. Rooms were perhaps a bit small and dated but perfectly functional. Would stay here again.
Overnattede 1 nat i maj 2023
Svar fra reservations den 30. maj 2023
Thank you for your review, we are pleased you enjoyed your stay. We have 2 hotels on site one with standard rooms (where you stayed) and one with superior rooms. Both have twin rooms and the superior rooms are closer to the clubhouse as well as being slightly bigger and a newer building.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely experince in the junior suit which was a larger room ,large bath and walk in shower .food was great looking out over the golf course .
Overnattede 1 nat i maj 2023
Svar fra reservations. den 30. maj 2023
Thank you for your review, we are pleased you enjoyed your stay and hope to see you again.

8/10 Udmærket

PAUL

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Reservations den 8. maj 2023
Thank you for your review.

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i april 2023
Svar fra reservations den 1. maj 2023
Thank you for your review, we are pleased you enjoyed your stay.

6/10 Okay

Bernard

Overnattede 1 nat i april 2023
Svar fra reservations den 1. maj 2023
Thank you for your review, we are pleased you enjoyed your stay.

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had a small issue with the first room but the staff were extremely helpful and very quick to respond. Spent a very peaceful night. Golf course views from restaurant were lovely. Supper was very good. One breakfast was a little cold but otherwise a lovely meal.
Overnattede 1 nat i april 2023
Svar fra Reservations den 12. apr. 2023
We are glad you enjoyed your stay with us and that the staff were helpful with your issues. We shall pass onto the relevant departments.

10/10 Fremragende

Nicola

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra Reservations den 19. mar. 2023
Thank you for your review

10/10 Fremragende

Linda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay, friendly staff and would stay again
Husband and son stayed here for my sons birthday treat. Husband has stayed previously with myself. Son absolutely loved it here, so did husband again, Food was delicious, also they loved playing Golf there and the use of gym. Staff friendly and helpful.
Overnattede 1 nat i februar 2023
Svar fra reservations den 24. feb. 2023
Thank you for your review, we are pleased both your husband and son enjoyed their stay and look forward to seeing them again.

6/10 Okay

Paul

Forretningsrejsende
Overnattede 3 nætter i januar 2023
Svar fra reservations den 17. jan. 2023
Thank you for your review.

10/10 Fremragende

Piet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022
Svar fra Reservations den 22. dec. 2022
Thank you for your review.

10/10 Fremragende

Andy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
All good Room and dinner good Breakfast excellent
Overnattede 1 nat i november 2022
Svar fra reservations den 25. nov. 2022
Thank you for your review, we are pleased you enjoyed your stay.

10/10 Fremragende

Madeleine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022
Svar fra reservations den 21. nov. 2022
Thank you for your review, we are pleased you enjoyed your stay.

8/10 Udmærket

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2022
Svar fra Reception den 12. nov. 2022
Thank you for your review. Look forward to seeing you again soon.

2/10 Forfærdeligt

Jacqueline

Overnattede 1 nat i oktober 2022
Svar fra reservations den 1. nov. 2022
Thank you for your review

6/10 Okay

Raymond

Overnattede 1 nat i oktober 2022
Svar fra The Weald of Kent Hotel Team den 25. okt. 2022
Thank you for your feedback and we welcome you to stay with us again in the near future.

6/10 Okay

Samantha

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No functioning Wi-Fi
Downgraded score for non functioning Wi-Fi throughout stay in both main hotel and room in lodge. Hotel is I. A data black spot so Wi-Fi essential to have communications.
Overnattede 1 nat i oktober 2022
Svar fra The Weald of Kent Team den 23. okt. 2022
Good morning and thank you for taking the time to share your feedback with us. We value your input and endeavor to improve our guest experiences in the future. All the best to you and we hope to see you again!

6/10 Okay

Teresa

Overnattede 1 nat i oktober 2022

10/10 Fremragende

Royston

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly staff. Clean generous rooms + comfy bed
Friendly staff. Clean generous rooms with comfy bed + tea/coffee making in rooms. Set in lovely peaceful countryside. Good value for money and breakfast included. What more can you ask for. Will definitely be back when staying in area again. Don't stay in Ashford if you can drive a few miles into the countryside like we did.
Overnattede 1 nat i september 2022
Svar fra The Weald of Kent Hotel Team den 10. sep. 2022
We are extremely pleased to find that your stay was enjoyable! Thank you for the kind word and we are looking forward to see you in the near future. Kind regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great for a stopover
A handily sized attractive Kentish-looking building housing comfortable hotel rooms. So nice being able to open the windows pretty wide (unusual these days!) and to wake up to the sound of birdsong and a lovely green view. Bed and bedding all fine - slept well. Bathroom fine - at first was not certain about the shorter P-shaped bath but it was extremely comfortable. As ever, so glad to have a kettle for making coffee etc and a desk and chair.
Overnattede 1 nat i september 2022
Svar fra reservations den 7. sep. 2022
Thank you for your review, we are pleased you enjoyed your stay and hope to see you again.

8/10 Udmærket

Paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Friendly, helpful and flexible reception and staff. The room was comfortable but the lighting was harsh. The breakfast was good and served up to 10:30am. Overall a good stay and vfm
Overnattede 1 nat i september 2022
Svar fra Reception Team den 5. sep. 2022
Good morning, we are pleased to hear that your stay was a pleasant one and we are looking forward to seeing you again in the near future. Have a wonderful day!

10/10 Fremragende

Keri

Overnattede 1 nat i august 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recommend!
Lovely stay, hotel staff very friendly and prior to our trip had very good communication and answered any questions we had promptly. The room we had was large and there was air con which was lovely! The bathroom a tiny bit aged but it done the job, everything appeared nice and clean! The only problem we did find was that breakfast was advertised between 7 and half 10, we came down at 9am which is lucky we did as the bar staff packed the breakfast away by half 9. There was no directions as to whether we seat ourselves and had to call a waitress over to get us a pot of tea but she seemed confused we even asked? I'm not sure if that's the norm though as unfortunately for the hotel the WiFi and Phone lines had gone down in the area so maybe they were preoccupied. Aside from that feedback we had a lovely stay and when we did ever speak to staff they were always approachable and had a smile!
Overnattede 1 nat i juli 2022
Svar fra Reservations den 30. jul. 2022
Thank you for your review, we are pleased you enjoyed your stay and found everyone friendly. We must apologise for your experience with breakfast, this is not our normal standard and we will be passing on your comments.