Hoteller nær Arrow Valley Country Park

"No go area"

"Did not reply back to messsges regarding access to the room as their staff had finished check in hours, so wasted money."

"Run down, ditry, old, overgrown, with trash in the garden/public areas. Someone walked in on me at 7:30am. Just not a good experience."

"I stayed here for three and it was a terrible experience. This property is poorly maintained and, frankly, a health hazard. Bed Bug Infestation: The most serious issue was the bed bugs. I was bitten in multiple places throughout my stay. This is completely unacceptable. Filthy Conditions: The room was covered in dust, the floors were dirty, and the bed sheets provided were stained/soiled. The kitchen, bathroom, and common areas were also in a disgusting state. Lack of Basics: Despite booking...

"fint og hyggeligt sted... sødt personale... slidt og mangler vedligeholdelse, toilet defekt, brugser defekt nat bord defekt.. dårlig rengøring.. "

"værelset var ikke varmet op ved ankomst"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"I want my money back the stay was horrific. Children screaming running shouting and parents shouting for hrs till 1/2am all around node and outside the hotel. Had to Stay in premier inn hotel n shirley sleep has ill and shattered. should have been in dorset Woking did send emails"

"Great place to stay. Food and drinks are very good value and the staff are so friendly and helpful. "

"Very dirty and on my first night in the property the guest in the room next to my room were noisy all night."

"The check in was chaotic, I.e. no room number or lockbox instruction until after check in time, then no key in the lockbox and no telephone number to call to discover what to do next. "

"Clean, well equipped, clearly explained key access. But very bad sound insulation. I could hear the person in the room breathe (not even snore!) as if they were in my room. From the room above, you could also hear every single footstep very loudly. Bring ear plugs!"

"Room was clean, beds were okay and staff was excellent in sorting out a problem we had with check-ln!"