Arnhem – Van der Valk Hotels i Arnhem, Gelderland

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"Godt centralt hotel til en god pris"

"Honestly I got blinded by the picture of the lake and catsle look, but that was not the hotel. The Hotel was fine. "

"Sov en enkelt nat. Dejligt rum, god service og god udsigt"

"Personalet var venlige og hjælpsomme. Dejligt desværre var tiden ikke til at bruge alle de lækre tilbud de havde."

"Fint fik en upgrade fordi mit værelse lugtede af cigar. "

"På forretningstur, og søgte ro, og fik det... dejligt sted med god beliggenhed, samt lækker morgenmad."

"Beautiful hotel in Osterbeek, very close to Arnhem. Hotel is practically in the middle of a forest, very quiet and secluded. Service was top-notch. Rooms ok. Breakfast was great. Very easy parking and the hotel is close to public transport which I used to go into Arnhem. The hotel is in walking distance of the Airborne Museum."

"We had been looking forward to staying at this hotel, as we had a good stay there a few years ago. But things have changed to the worse. No one of the staff takes any responsibility. We have had a bad experience. When we checked into our room we noticed that two lamps were faulty/defect and that the floor was dirty. We informed the reception. They hurried to clean the floor and then not much else. At 2:00 AM suddenly some other loud guests were trying to get into our room - as the reception had somehow assumed that we changed rooms due to our complaint. This was really a bad experience and it was pure luck that we had put the chain on the door - or they would have walked right into our room. We have never tried something like this before. Hotel reaction was that this was unfortunate and they were sorry and a small compensation. We cannot recommend this hotel anymore. They made several other mistakes and housekeeping more or less skipped our room once too - and we had to get keys 2-3 times because they messed up. Also, the room got really humid - one could turn on the noisy ventilation or open the window (highway nearby) - either solution would prevent you from sleep. "