2/10 Forfærdeligt
Bent H.
14. jul. 2022
Don’t rent an apartement at Eden Residence
we rented this apartment solely because of the location and the amazing views of Lake Como. When we arrived at the apartment we found that thirty meters from our balcony was placed a 40 meter high crane which completely spoiled our view of the lake and the mountains.
there was nothing described about the crane's presence, although we did get information from people in the area that the crane has been standing there for several years. In addition to the crane ruining the beautiful view, construction workers started their work every morning at exactly seven o'clock, so when I sat on the terrace at seven in the morning and watched the sunrise and enjoyed the calm in the morning and my morning coffee, I was disturbed by a violent noise from craftsmen and crane.
we contacted the rental company and complained about this but never got any feedback.
we also complained that two of our sunbeds on the terrace were broken and that we were missing an adapter. We received an Adapter after two days and after two days the deck chairs were picked up and we were given two new chairs.
we also complained that the pool was very dirty, it was cleaned five days after.
We also complained about our oven which did not work, it was never made and we got no response to our complaint.
The television could not be used as the cord could not reach the Adapter.
We did not have Wifi during the entire stay, although we pointed this out repeatedly, which meant that we had to pay for our Roaming for a whole week.
All in all, a thoroughly bad experience where we felt cheated and badly treated.
This is a false product name and completely poor service.
We expect a big reduction compared to the fact that we paid a lot of money for renting the apartment.
Regards Bent and family
Bent H.
Overnattede 7 nætter i juli 2022
















