Udendørs pool

Anmeldelser af Casa Andina Select Arequipa Plaza

3.5 out of 5
Casa Andina Select Arequipa Plaza
Portal de Flores 116, Centro Historico, Arequipa

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 108 af i alt 172 anmeldelser" "
Bedømmelse på 8 − Udmærket. 46 af i alt 172 anmeldelser" "
Bedømmelse på 6 − Okay. 12 af i alt 172 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 172 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 172 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location on the main plaza. As a single female staying always felt safe with wide range of restaurants nearby. Main sites short walking distance. Room was spotless included a fridge, nice bathroom and good WiFi. Staff friendly and helpful.
Overnattede 5 nætter i april 2024
Svar fra Javier Tejeda den 30. apr. 2024
Thank you for sharing your experience with us!We're delighted to hear that you enjoyed our hotel's great location on the main plaza and that you felt safe as a single female traveler. It's wonderful to know that you found our room spotless and well-equipped, with amenities such as a fridge, a nice bathroom, and good WiFi. We're also glad you found our staff friendly and helpful.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Javier TejedaHotel Manager

10/10 Fremragende

Katia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El desayuno magnífico
Overnattede 1 nat i april 2024
Svar fra Javier Tejeda den 30. apr. 2024
Estimada Katia,¡Gracias por compartir tu opinión con nosotros!Nos alegra saber que disfrutaste de nuestro desayuno magnífico durante tu estancia. La satisfacción de nuestros huéspedes es nuestra máxima prioridad, y nos complace saber que cumplimos con tus expectativas en este aspecto.Esperamos tener el placer de recibirte nuevamente en el futuro y brindarte otra experiencia memorable con nuestro delicioso desayuno y otros servicios que ofrecemos.Atentamente,Javier TejedaGerente de Hotel

10/10 Fremragende

Raul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The weather was great and the location of the hotel
Overnattede 3 nætter i april 2024
Svar fra Javier Tejeda den 16. apr. 2024
Dear Raul,Thank you for sharing your feedback with us!We're delighted to hear that you enjoyed the great weather during your stay and that you found the location of our hotel favorable.We hope you had a wonderful time in Arequipa, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards!Javier TejedaHotel Manager

8/10 Udmærket

Eddy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Buena ubicación, en plena plaza de armas. Las habitaciones y las camas pequeñas.
Overnattede 3 nætter i marts 2024
Svar fra Javier Tejeda den 5. apr. 2024
Estimado Eddy,Gracias por compartir tu experiencia con nosotros. Nos complace saber que encontraste nuestra ubicación conveniente, justo en la plaza de armas.Lamentamos escuchar que las habitaciones y las camas no cumplieron completamente con tus expectativas. La comodidad de nuestros huéspedes es una prioridad para nosotros, por lo que tus comentarios son valiosos y los tendremos en cuenta para mejorar nuestros servicios.Agradecemos tus comentarios y esperamos que, a pesar de esto, hayas disfrutado de tu estancia con nosotros. Si decides volver, estaremos encantados de atenderte y hacer todo lo posible para que tengas una experiencia más satisfactoria.Atentamente, Javier TejedaGerente de Hotel

10/10 Fremragende

Gloria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

8/10 Udmærket

RAMON

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Cecilia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mycket bra hotell
Vi kom ganska sena på kvällen och kunde göra bokningen från hotellet. Personalen var mycket trevlig och hotellet kändes säkert.
Overnattede 1 nat i februar 2024
Svar fra Javier Tejeda den 23. feb. 2024
Thank you for your feedback, Cecilia!We're delighted to hear that you had a positive experience during your stay at our hotel. We understand the importance of feeling safe and comfortable, especially when arriving late at night. Our team works hard to ensure that all our guests feel welcome and secure throughout their stay. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best Regards,Javier TejedaHotel Manager

10/10 Fremragende

Carlos

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very Nice
Overnattede 2 nætter i december 2023
Svar fra Javier Tejeda den 23. feb. 2024
Hi Carlos,Thank you for your feedback! We're delighted to hear that you had a pleasant experience with us. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know.We look forward to welcoming you back in the future!Best regards,Javier TejedaHotel Manager

10/10 Fremragende

Dorothy

Overnattede 1 nat i februar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2024

10/10 Fremragende

Juan, Longueuil

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

10/10 Fremragende

Gabriella

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel tiene una execelente ubicacion, en plena Plaza de Armas, tiene piscina, servicio de masajes, bar, restaurant, etc.el hotel es super limpio. Puedes caminara a todos lados sin ningun problema. La gente que trabaja en el hotel son super friendly y siempre dispuestos a ayudar con cualquier duda sobre tours,etc. El desayuno es increible, super variado y delicioso. Los que trabajan en el horario del desayuno Hugo y Jose, hacen todo lo posible por hacer la diferencia y que te lleves una super experiencia. Si algun dia vuelvo a Arequipa definitivamente me quedaria en este hotel. Los dormitorios si son un poco pequeños pero la verdad no nos importo ya que estabamos fuera todo el dia.
Overnattede 1 nat i december 2023
Svar fra Javier Tejeda den 30. dec. 2023
Estimada Gabriela,¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que disfrutaste de la excelente ubicación del hotel, así como de nuestras instalaciones y servicios como la piscina, servicio de masajes, bar y restaurante.Agradecemos tus amables palabras hacia nuestro personal. Nos enorgullece saber que encontraste a nuestro equipo amigable y dispuesto a ayudar en todo momento. Transmitiremos tus elogios a Hugo y Jose, quienes estarán encantados de saber que contribuyeron a hacer de tu estancia una experiencia memorable.Esperamos tener el placer de recibirte nuevamente si decides regresar a Arequipa. ¡Gracias por elegirnos y por tus comentarios positivos!Atentamente,Javier Tejeda MuñozGerente de Hotel

10/10 Fremragende

Gabriella

Overnattede 1 nat i december 2023

8/10 Udmærket

Arturo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Aire acondicionado Ruidoso
El aire acondicionado hacia mucho ruido
Overnattede 2 nætter i december 2023
Svar fra Javier Tejeda den 27. dec. 2023
Estimado Arturo,Agradecemos sinceramente tus comentarios y lamentamos cualquier inconveniente que hayas experimentado con el ruido del aire acondicionado durante tu estancia en nuestro hotel.Queremos explicarte que el ruido del aire acondicionado se debe a las limitaciones de nuestro edificio histórico, y, por lo tanto, el tipo de aire acondicionado de pared es la única opción que podemos ofrecer. Reconocemos que esto puede afectar la comodidad de nuestros huéspedes y estamos buscando formas de mejorar este aspecto.Valoramos tu retroalimentación, ya que nos ayuda a identificar áreas de mejora. Si hay algo más en lo que podamos trabajar para hacer tu próxima visita más placentera, no dudes en hacérnoslo saber.Esperamos tener la oportunidad de recibirte nuevamente y ofrecerte una experiencia más positiva en el futuro.Atentamente,Javier Tejeda MuñozGerente de Hotel

10/10 Fremragende

Helene

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel!
Excellent sejour, hotel bien placé et personnel attentionné! Special thanks à Joao pour son aide quans j'en ai eu besoin! Je recommande et je reviendrai!
Overnattede 2 nætter i november 2023
Svar fra Javier Tejeda den 17. nov. 2023
Dear Helene,Thank you so much for taking the time to share your wonderful feedback with us! We're delighted to hear that you had an excellent stay and that you appreciated our well-located hotel and attentive staff.It's especially heartening to know that Joao made a positive impact during your visit. We'll be sure to pass along your special thanks to him.We appreciate your recommendation and are thrilled to learn that you plan to return. We look forward to welcoming you back and ensuring another excellent experience.If there's anything specific you'd like during your next stay, please feel free to let us know in advance. We're here to make your future visits just as enjoyable.Thank you again for choosing us, and we can't wait to have you back!Warm regards,Javier TejedaHotel Manager

10/10 Fremragende

Frank

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommended hotel
Great location. Staff was friendly, helpful, and professional. Breakfast was good. We enjoyed our stay and would return if we are ever in the area again.
Overnattede 1 nat i oktober 2023
Svar fra Javier Tejeda den 3. nov. 2023
Dear Frank,Thank you for taking the time to share your feedback regarding your recent stay at our hotel.We are delighted to hear that you had a highly recommended experience with us. It's wonderful to know that you found our location great and that our staff was friendly, helpful, and professional. Providing exceptional service to our guests is our top priority, and your kind words affirm that we are on the right track.We're also pleased that you enjoyed the breakfast. It's always nice to start the day with a good meal.We would be thrilled to welcome you back should you ever find yourself in the area again. Your recommendation means a lot to us, and we look forward to the opportunity to host you once more.Safe travels, and see you again in the future!Warm regards,Javier TejedaHotel Manager

8/10 Udmærket

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 10 nætter i august 2023

8/10 Udmærket

Alejandrino, New York

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place for visit Arequipa..
Overnattede 1 nat i august 2023
Svar fra Javier Tejeda den 31. aug. 2023
Dear Alejandrino,Thank you for choosing our hotel during your visit to Arequipa and for taking the time to leave your feedback.We're glad to hear that you found our hotel to be a good place for your visit to Arequipa. It's wonderful to know that you enjoyed your time with us.If you have any specific comments or suggestions about your stay, we'd be more than happy to hear them. We're always looking for ways to enhance our guests' experiences.Thank you once again for your visit, and we hope to have the opportunity to welcome you back in the future.Best regards, Javier Tejeda MuñozHotel Manager

10/10 Fremragende

Nadine

Overnattede 3 nætter i juli 2023

4/10 Dårligt

Marco

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juni 2023

10/10 Fremragende

Marcos

Overnattede 2 nætter i juni 2023

6/10 Okay

David

Synes ikke om: Faciliteter
Simple hotel in Arequipa that offers the basic services of a mus range USA hotel for traveling sales folks. A clear step down from related Casa Andina Private Collection. infrastructure is modern though rooms quite small.

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is great, close to everything, and tour companies will most likely be able to pick you up right from your door since it's right in front of the plaza. The breakfast was great and rooms were clean.
Overnattede 3 nætter i november 2022
Svar fra Javier Tejeda den 20. nov. 2022
Dear Joseph, I appreciate the time you took to share your review regarding your experience at our Casa Andina Select Arequipa Plaza Hotel. Thank you for your kind words and comments. I would be grateful to receive another opportunity to welcome you back at our hotel.Kind regards, Javier Tejeda MuñozHotel Manager

10/10 Fremragende

paramvir

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location, outstanding service, good gym.
Overnattede 2 nætter i juni 2022
Svar fra Javier Tejeda den 3. jul. 2022
Dear guest: Thank you very much for the time you set aside to share your nice comments regarding your experience at our Casa Andina Select Arequipa Plaza Hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We will be sharing your nice comments with our staff, it will be very rewarding for them to know about the great job they are doing. We sincerely hope to have you with us again at any of our properties soon. Sincerely, Javier Tejeda Muñoz Hotel Manager

10/10 Fremragende

CARLOS

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Maravilloso. Un hotel encantador en la plaza de armas. Desayuno muy completo y rico con vistas a la catedral. Llegamos temprano con el autobus y se dieron prisa para darnos la habitación cuanto antes. Un 10 de hotel, de comodidad y el personal muy amable
Overnattede 2 nætter i juni 2022
Svar fra Javier Tejeda den 3. jul. 2022
Hola, Carlos; Te agradecemos por tomarte el tiempo de compartir tus impresiones en cuanto a su estadía en nuestro hotel Casa Andina Select Arequipa Plaza. Me complace leer tan buenos comentarios respecto a nuestras vistas y que te sentiste muy cómodo con nuestra atención. Sinceramente esperamos tener una nueva oportunidad de atenderte nuevamente en cualquiera de nuestros hoteles. Saludos cordiales, Javier Tejeda Muñoz Gerente de hotel.

10/10 Fremragende

Ramon, Tamarac

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El personal de la propiedad muy profesional. Atentos al cliente, excelente area de restaurante, SPA, Pool y Gym.
Overnattede 3 nætter i maj 2022

10/10 Fremragende

Ana L

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfeito
Sem dúvida uma das melhores opções em Arequipa. Recepção cordial,excelente cafe da manhã, quarto confortável e localização perfeita junto à plaza de armas. Os quartos superiores com vista para a plaza contam com uma varanda, mas leve em consideração que o sino da catedral toca de hora em hora à noite e cada 15min de dia. Os quartos de fundos sao super silenciosos. No quinto andar ha um terraço com piscina e mesas pra curtir a vista, entao nem precisa estar no quarto com vista para aproveitar. Cafe da manha com vista da catedral e dos vulcões, simplesmente maravilhoso.
Overnattede 1 nat i maj 2022

10/10 Fremragende

Frederic

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2022

10/10 Fremragende

Lupe

Overnattede 3 nætter i april 2022

10/10 Fremragende

Heather

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No faults with this property, I wish we had stayed longer! The location is excellent, the staff was friendly and the hotel was very clean. The beds were comfy, but be sure to ask for a quieter room not overlooking the main square (we chatted with others who said it was very loud). While we didn't have breakfast, dinner overlooking the square was wonderful. The gym was very well equipped, which we were happy about. The only downside was that the pool wasn't heated. I would highly recommend and return if I ever find myself back in Peru.
Overnattede 3 nætter i april 2022

10/10 Fremragende

Eliana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2022

10/10 Fremragende

GUSTAVO N

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location
Overnattede 3 nætter i marts 2022
Svar fra Geraldine Cuadros, Jefa de recepción den 29. mar. 2022
Estimado Gustavo, Muchas gracias por compartir con nosotros su experiencia. Esperamos tener la oportunidad de estar nuevamente a su servicio. Saludos cordiales

4/10 Dårligt

raul

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2022

10/10 Fremragende

Alvaro

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Genial. Todo al alcance y limpio
Overnattede 4 nætter i februar 2022
Svar fra Jhoan Suárez den 8. mar. 2022
Muchas gracias Alvaro por tus comentarios. Nos alegra saber que su estadía con nosotros fue la mejor. Esperamos pueda visitarnos pronto nuevamente. Manager on Duty

8/10 Udmærket

ramon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2022

10/10 Fremragende

Jilese

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From the spa, to the rooftop pool, the amazing restaurant, and the incredible staff, this hotel will be one I recommend to everyone! I stayed for 9 days and it was such an amazing experience! Everyone was very kind and helpful!!
Overnattede 5 nætter i februar 2022
Svar fra Jhoan Suárez den 8. mar. 2022
Thank you Jilese very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Manager on Duty

10/10 Fremragende

MARIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Arequipa of my dreams
our trip to Peru was awedime. Felt like at home. The staff welcomed us with smiles and always helpful. If I had any request they made sure to make it a reality asap. Rooms comfortable and above all very clean. Food and service a 10 plus.
Overnattede 7 nætter i februar 2022
Svar fra Jhoan Suárez den 8. mar. 2022
Thank you very much Maria for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Manager on Duty

8/10 Udmærket

ALONSO, Mansfield

Overnattede 2 nætter i januar 2022

10/10 Fremragende

Giancarlo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
De lo mejor para hospedarse en Arequipa
El staff del hotel fue de lo mejor, siempre dispuestos a ayudar y muy cordiales. La bienvenida al hotel fue excelente. El hotel tiene variedad de platos y el desayuno buffet muy variado.
Overnattede 2 nætter i januar 2022
Svar fra Jhoan Suárez den 8. mar. 2022
Muchas gracias Giancarlo, nos alegra saber que pudo disfrutar de nuestro servicio e instalaciones. Haré llegar tus comentarios a todo el equipo. Manager on Duty

10/10 Fremragende

Jaime

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mejorar la bulla
Muy bien, aervicio, limpieza, ubicación. Sin embargo, los aparatos de aire acondicionado son antiguos y suenan demasiado.
Overnattede 1 nat i januar 2022
Svar fra Jhoan Suárez den 8. mar. 2022
Muchas gracias Jaime por escribirnos sobre tu estadía. Haré llegar tus comentarios a nuestra área de mantenimiento para identificar las mejoras necesarias. Manager on Duty

10/10 Fremragende

PRESTON

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Arequipa best hotel
Hands down best location. Best hotel. Best employees.
Overnattede 3 nætter i januar 2022
Svar fra Jhoan Suárez den 25. jan. 2022
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.

10/10 Fremragende

DAVID

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2021

10/10 Fremragende

Ricardo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great view of Plaza de Armas. The breakfast could have more options and I wish coffee could be of better quality. I was charged extra when requested a latte instead of regular coffee
Overnattede 3 nætter i november 2021
Svar fra Jhoan Suárez den 25. jan. 2022
Dear guest, Thank you for choosing Casa Andina Select Arequipa for your stay and for sharing your feedback. I regret to know about the inconveniences presented during your recent visit at our hotel and the perception you had regarding the room. Nevertheless, I wanted to mention you that I have shared your comments with our team since we continuously evaluate alternatives to improve our service. Likewise, we assure you that we are constantly working hard to maintain our commitment to serve our guests in the best possible way to guarantee their satisfaction. Once again, we apologize for the inconveniences you have faced.

4/10 Dårligt

Rosa

Forretningsrejsende
Synes ikke om: Rengøring
Upon my return home I notice that my new silk blouses were missing from my suitcase
Overnattede 3 nætter i november 2021

10/10 Fremragende

Gregory

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best balcony views
Excellent service from beginning to end. The restaurant is also great with an awesome happy hour 3-6pm. Beds were very comfortable. The views of the town square are gorgeous
Overnattede 1 nat i november 2021
Svar fra Jhoan Suárez den 27. nov. 2021
Dear Mr Gregory, thank you very much for taking some of your time to write us abput your experience in Casa Andina Select Arequipa. It's a pleasure for us that you had a great time with us and experience our service.

8/10 Udmærket

Antoinette

Synes godt om: Rengøring, service og personale
The location in the plaza was great. Dining outside over looking the plaza was delightful. Food was vey good.
Overnattede 1 nat i oktober 2021
Svar fra Jhoan Suárez den 18. okt. 2021
Thank you very much for taking your time to write us. It is a pleasure to hear that you had a great time with us. Jhoan Suárez Manager on Duty

8/10 Udmærket

Dipakbhai

Overnattede 3 nætter i september 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Linda vista de la Plaza de Armas
Overnattede 2 nætter i maj 2021

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic staff.
In normal times this hotel would be very good, in exceptional times it was great. We were caught up in the Covid-19 lockdown so we ended up staying for 2 weeks rather than 3 days as planned. The staff were fantastic, and went out of their way to make a difficult time as good as possible. Very friendly, caring and professional. It’s a great hotel in a fantastic location with wonderful staff.
Overnattede 3 nætter i marts 2020