Hoteller nær Archipelagia Golfklub

"Alt godt"

"In advance, I had informed the hotel that I wanted a late check-out. When I checked in, it was possible for an additional fee, which was fine. I was also asked if I wanted to pay for parking at the hotel for my entire stay, and this was added to the total bill. However, when I checked out, I had received a parking fine, and the hotel excused themselves by saying that I had booked a late check-out. It's obvious that when you pay for everything at check-in, it should be taken care of. I politely handed the parking fine to the hotel as it was their mistake and I hope I won't hear anything more about it! I have not received any feedback from the hotel, and this is not good customer service!"

"Fint hotel og god beliggenhed"

"Min check in mail var væk, så blev det hele besværligt. Hjemlig lejlighed. Jeg fik ikke set Sibelius museet, da jeg ikke forstod at åbne bagageboks inde i hotellet. Virkelig god ide, men fungere ikke for mig. Godt koncept. "