Hoteller med pool i Arazato

"全てが良かったです。 何時でも行きたいです。"

"Customer Service at The Shigira was exceptional. We could not have been happier with the level of care and attention that Miyu provided. She made sure that every need that we had was attended to, whether it be restaurant reservations, transportation, booking a boat, booking our nightly massages….we felt that she bent over backwards for us. We have stayed at many 5 star resorts around the world and The Shigira ranks up as one of the best experiences that we have had."

"ホテルが新しくピカピカで外国人のスタッフの方が多かったです。 皆様とても親切でした！ また車があればどこでもだいたい20分以内にいけて便利でした。 雨だったのでインフィニティプールが利用できなかったのが残念でした。"

"I was very disappointed with my experience. While I have stayed at many Hilton locations around the world and have always had positive experiences, this one did not meet expectations. Communication was extremely challenging as no staff members spoke English, and instead of trying to help, one staff member argued with me. The team appeared under-trained and the overall service felt unprofessional."

"エクスペディアの予約の場合、名前を英語表記で登録されるのを知らず、チェックインの時に、タブレットで自分の名前を漢字で入力したところエラーとなった。焦って問い合わせると英語表記で登録されていると案内していただき、その対応に安心感を感じました。 部屋は綺麗で、プールや海で利用するのに十分なタオルがあり、ベッドルームとリビングのベッドで家族4人カバーできます。 調味料が塩胡椒、油少々なので、醤油とかはありません。"

"The Villa was amazing! They have thought of every detail to make your stay relaxing. We look forward to our next visit. "