Bad points: This hotel is advertised everywhere as 5 star but it is NOT, it is firmly a 4 star hotel as it does not offer room service. They justify the 5 stars by claiming that it is situated "within a 5 star resort" but this is very misleading and is not being transparent. Moreover, on behalf of the Greek government they charge 15 euros climate tax per night, payable upon check out that should only 10 Euros. Good points: This all inclusive hotel is excellent for families, it has all the facilities that you want and the best kids club you will find anywhere in the world. Our 6 year old daughter was so happy in the presence of kids club entertainers such as Stravouli, Baptiste and George (and all the others too). They could not do enough to make all the children very happy, excited, occupied and in the evening tired enough to sleep!
Lydia on reception was superb, always with a welcoming smile. Zoe in the main restaurant was one of the hardest workers I have ever encoutered and so friendly and helpful too. A special mention for Michalis who must surely be amongst the best, most genuine and friendly cocktail barman in the world! Ask him to make you his "Midnight Mary." This is the best cocktail I have ever tasted, (and I have tasted quite a few!).
The beach is one of the best you will find anywhere in the world.
The food is very good, buffet style with everything you could wish for, however I prefer personal service so if you do too be sure to book the separate restaurants.
