Hoteller i Ancones

"The pool bar was not well stocked and the walk from the pool to the bar at the Blue Moon restaurant was long. Staff was slow to service. The patron has to initiate the service. For instance, I had to ask them if they can help me with service."

"Parking has an additional charge. There is an area where you can park on your own for free but the resort is not responsible is something happen. "

"Amazing stay. Huge room, nice and clean. The balcony was the cherry on top. "

"Super nice and clean. Very quiet area if you’re not a big party goer or just want to relax in the mountains. Super friendly staff and fun things to do on the property."

"Lugar centrico. Tiene estacionamiento Importante para nosotros . La persona encargada muy accesible. Volvería a alquilarlo . "

"Habitación limpia, buen ambiente!"

"Buen sitio y limpio"

"If you’re going looking to take some rest this is not the place. Everything else was fine."

"Todo muy bien "

"Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio"

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "

"Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...

"Poot and parking is not safe."

"This is not a hotel. It is a bedroom with a common space. There is no security, no security door latch locks in the room, floors lack cleanliness and they dont even put fitted sheets, you sleep on top of mattress cover, which is stained with yello marks. We left 15 min. After arrival and asked for refund. Property never answered and there is nobody on the property to contact. Mis lesding information all the way. "

"The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. "