Overnatningsstedets facade

Anmeldelser af Residence Inn by Marriott Anchorage Midtown

3 out of 5
Residence Inn by Marriott Anchorage Midtown
1025 E 35th Ave, Anchorage, AK

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 191 af i alt 334 anmeldelser" "
Bedømmelse på 8 − Udmærket. 83 af i alt 334 anmeldelser" "
Bedømmelse på 6 − Okay. 37 af i alt 334 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 334 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 334 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

9,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Patricio

Overnattede 3 nætter i april 2024
Svar fra GM den 6. maj 2024
Thank you for sharing your feedback. We apologize for the experience that may have fallen short of your expectations. We will address the concerns you raised and strive to improve to ensure a more satisfactory visit in the future. Your feedback is invaluable to us in our continuous efforts to provide a better experience for all our guests.

10/10 Fremragende

Sugeng

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i april 2024

10/10 Fremragende

Sophie

Overnattede 4 nætter i januar 2024
Svar fra GM den 2. feb. 2024
Thank you so much for your positive rating! We're thrilled to hear that you had a great experience with us. It's always our goal to provide excellent service and ensure our guests have a comfortable and enjoyable stay. We truly appreciate your kind words and look forward to welcoming you back in the future.

6/10 Okay

Timothy

Overnattede 4 nætter i januar 2024

6/10 Okay

Mae

Rejste med familie
Overnattede 15 nætter i december 2023
Svar fra GM den 2. feb. 2024
Thank you so much for your rating! It's always our goal to provide excellent service and ensure our guests have a comfortable and enjoyable stay. We look forward to welcoming you back in the future.

10/10 Fremragende

Joseph

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra GM den 9. jan. 2024
Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your feedback truly means a lot to us and will motivate our team to keep up the good work. We look forward to serving you again in the future!

10/10 Fremragende

Gertrude

Nice staff helpful
Overnattede 1 nat i januar 2024
Svar fra GM den 9. jan. 2024
Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your feedback truly means a lot to us and will motivate our team to keep up the good work. We look forward to serving you again in the future!

10/10 Fremragende

KIRSTEN

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasant and practical place to stay. Our stay was during Christmas holiday, so lots of families on staycation. The pool and hot tub handled that well, and management promptly addressed the jumping/running noise overhead in the wee hours.
Overnattede 3 nætter i december 2023
Svar fra GM den 8. jan. 2024
Thank you for your feedback! We're glad to hear that you had a pleasant and practical stay with us during the Christmas holiday. We understand that it can get busy during this time, but we're happy to hear that the pool and hot tub handled the increased number of guests well. It's also great to know that our management promptly addressed any noise disturbances you experienced. We appreciate your review and hope to welcome you back in the future.

10/10 Fremragende

KIRSTEN

Overnattede 3 nætter i december 2023
Svar fra GM den 8. jan. 2024
Thank you for your kind words about our staff! We strive to provide excellent service and assistance to our guests. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

10/10 Fremragende

Virgil

All good
Overnattede 2 nætter i november 2023
Svar fra GM den 8. dec. 2023
Thank you for letting us know about your recent stay with us. We are thrilled to hear that you had such a positive experience at our hotel. Our team takes great pride in providing exceptional service to our guests, and we are glad that we were able to meet your expectations. We look forward to welcoming you back on your next visit.

6/10 Okay

Traci

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice Over All
The Hotel is Clean, Wonderful Amenities. The only problem we had is the TV was out in our 2 bedroom suite. We complained and waited 2 hours for the maintenance man the 1st day we got there. No Show. They said the next day they were gonna fix that while we were out. We returned still no TV the 3rd day when we checked out. Still no TV and they didn't even offer a credit of Any Form. And I was traveling with my grandkids. Pretty sad, no TV for kids.
Overnattede 2 nætter i november 2023
Svar fra General Manager den 13. nov. 2023
I apologize for the inconvenience you experienced with the TV in your 2 bedroom suite. It is disappointing to hear that our maintenance team was unresponsive and did not address the issue promptly. I understand that this negatively impacted your stay with us. Rest assured, I will personally look into this matter and ensure that such incidents are not repeated in the future. Thank you for bringing this to our attention, and we hope to have another opportunity to provide you with a flawless experience.

10/10 Fremragende

Fagaese

Overnattede 1 nat i november 2023
Svar fra GM den 8. dec. 2023
Thank you for letting us know about your recent stay with us. We are thrilled to hear that you had such a positive experience at our hotel. Our team takes great pride in providing exceptional service to our guests, and we are glad that we were able to meet your expectations. We look forward to welcoming you back on your next visit.

10/10 Fremragende

Jody

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2023
Svar fra GM den 8. dec. 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Wayne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall a great place to stay!
Overnattede 3 nætter i oktober 2023
Svar fra General Manager den 8. dec. 2023
Thank you for letting us know about your recent stay with us. We are thrilled to hear that you had such a positive experience at our hotel. Our team takes great pride in providing exceptional service to our guests, and we are glad that we were able to meet your expectations. We look forward to welcoming you back on your next visit.

2/10 Forfærdeligt

Denice

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
When I arrived the room was filthy. Pubic hair in shower pee on toilet seat dog Pooh on floor. Black hair in between sheets blood drop in sink and on towel. I was promised room would be cleaned. Day 3 still not cleaned! Terrible, worst stay ever and it cost 300$ a night ! I will never stay here again. Disgusting !! I could have stayed at a flop house and had a cleaner room !
Overnattede 2 nætter i juli 2023
Svar fra GM den 24. okt. 2023
We are deeply sorry to hear about your negative experience during your stay with us. This is unacceptable and does not meet our high standards of cleanliness. We will take immediate action to rectify the issues and ensure that this does not occur again in the future. We value your feedback and we would like to offer our sincerest apologies for any inconvenience caused.

8/10 Udmærket

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok
Overnattede 3 nætter i oktober 2023
Svar fra GM den 8. dec. 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I'd be scared to eat at the table. Overall, the place is nice and quiet.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

10/10 Fremragende

Steven

Overnattede 1 nat i september 2023

8/10 Udmærket

Stephen, Snellville

Overnattede 2 nætter i august 2023

10/10 Fremragende

Abhishek

Overnattede 1 nat i september 2023

8/10 Udmærket

Valentina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. Very convenient location.
Overnattede 3 nætter i august 2023

10/10 Fremragende

Asuncion

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good staff were very accommodating to my service
Overnattede 1 nat i september 2023

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023

10/10 Fremragende

darryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

10/10 Fremragende

Celestia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very friendly and accommodating. Hotel was clean, pool clean and well kept.
Overnattede 1 nat i august 2023

6/10 Okay

Sharon

Overnattede 2 nætter i august 2023

6/10 Okay

John

Overnattede 1 nat i august 2023

8/10 Udmærket

Richard

Overnattede 1 nat i august 2023

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful stay so so house keeping
The extra towels in one room was wringing wet rolled up and placed to the back of the shelves on to of the ones in back. Now at first I thought the sink has a leak to that area until I pulled out the remaining towels and they were damp on the side the wet towels touched. My son has a mold allergy so we are sensitive to that odor.
Overnattede 1 nat i august 2023

4/10 Dårligt

Maria

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Not liking for any frills but a good night’s slee near the airport. For almost $500 a night I expect a clean hotel. This place had stained carpet and walls, hairs in the shower, floors had not been mopped and dishes were dirty. Window screens torn and overall property seemed dirty and not well kept up. Overall funky smell in room and hallways.
Overnattede 1 nat i august 2023
Svar fra "GM den 13. sep. 2023
I am so sorry to hear about your experience during your stay. We take cleanliness very seriously and I'm disappointed to hear that we fell short of your expectations. We will make sure to address the issues you have brought up with our housekeeping and maintenance staff to ensure that everything is up to our high standards. Thank you for bringing this to our attention. We hope to have the opportunity to make it up to you in the future.

10/10 Fremragende

Dedra

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly and professional
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Kyle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023

8/10 Udmærket

Lauren

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Chris

Overnattede 1 nat i juli 2023

10/10 Fremragende

Lauren

Overnattede 1 nat i juli 2023
Svar fra GM den 17. jul. 2023
Thank you for you feedback

10/10 Fremragende

Jose

Overnattede 1 nat i juli 2023
Svar fra GM den 17. jul. 2023
Thank you for you feedback

2/10 Forfærdeligt

jasmin

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra GM den 23. jun. 2023
Thank you for taking the time to provide feedback. We strive to provide the highest level of service and quality, and we apologize if we fell short of your expectations. If there is anything specific that you would like to share with us about your experience, we would greatly appreciate it. Your feedback helps us improve and better serve our customers. Please do not hesitate to reach out to us if you have any further concerns or feedback.

8/10 Udmærket

Ronald

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Nice Place to Stay, but Breakfast Needs Help
This is a nice place to stay, but extremely overpriced for what you get. The room was quiet and comfortable, which is really most important. The hotel location is conveniently close to restaurants and shopping. There was no iron in my room, and it took some effort to get one. Make sure you check the night before, as getting on in the morning is problematic! The staff were nice but seemed stressed and short-handed. The breakfast was unimpressive, as you got a choice of eggs, small hockey pucks of sausage, or a sandwich made of the same plus some cereal. There seems to be a group of homeless people living around the property as well; maybe just a sign of the times.
Overnattede 2 nætter i juni 2023
Svar fra GM den 17. jul. 2023
Thank you for your feedback. We're glad to hear that you found our location convenient and that your room was quiet and comfortable. We apologize for the inconvenience you experienced with obtaining an iron and will take steps to ensure it doesn't happen again. While we strive to provide quality accommodations at a fair price, we appreciate your insight on the value of our hotel and will take it into consideration going forward. Thank you for choosing to stay with us.

4/10 Dårligt

Sylvia

Synes ikke om: Service og personale
I was told that Residence does not allow birthday parties and felt we were trestdd poorly after that.
Overnattede 1 nat i maj 2023
Svar fra GM den 17. jul. 2023
We are sorry to hear that you were disappointed with our policy regarding birthday parties. However, we must ensure the comfort and safety of all our guests. We apologize if this caused any inconvenience or frustration. Our team always strives to provide excellent service to all our guests, and we regret that you felt treated poorly. We appreciate your feedback and hope to have another opportunity to exceed your expectations in the future.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good, but breakfast could be improved
Everything was excellent - except for the breakfast. It was ok, but for the cost, I would have expected greater choice. Maybe some bacon ??? Plus, why on earth do hard boiled eggs need to be pre-peeled then packaged in plastic? Who knows how long it had been since cooked - should be fresh.
Overnattede 1 nat i maj 2023

10/10 Fremragende

Tracy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and peaceful
Overnattede 10 nætter i april 2023

10/10 Fremragende

Holly

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay and breakfast was amazing

8/10 Udmærket

Diane

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 7 nætter i februar 2023
Svar fra Kim den 7. mar. 2023
Thank you!

10/10 Fremragende

Jerry

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff.
Overnattede 1 nat i februar 2023
Svar fra Kim den 1. mar. 2023
Thank you Jerry!

10/10 Fremragende

Laureen

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was a great pet friendly hotel with plenty of room so our week stay didn’t feel like we were in a box. Beds we’re comfortable the kitchen well stocked with dishes etc. great stay would highly recommend

10/10 Fremragende

Tracy

10/10 Fremragende

Chuathbaluk

Rejste med familie, Rejste med partner, Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Big rooms very comfortable home away from home

10/10 Fremragende

Stan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean quiet free breakfast n coffee easy registration and airport shuttle
Overnattede 1 nat i november 2022